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"Staff was excellent. The property is still a work in progress after the hurricane."

"Great resort very clean, friendly staff. The only complaint I have is the beach is more like a lagoon. The water is perfectly flat beautiful to look at but as soon as you step in, it feels like a lake, murky after a few feet,& your feet sink into the sand like mud and it’s barely 3 feet deep until the ropes. Great for little kids, but a 10 minute walk down the beach brings you to the Riu tropical with a beach that looks and feels perfect"

"No beach view from our room which was next to the main road."

"I highly recommend this resort for families or even couples. However, what I love most is that they have an on-site daycare. "

"Dirty, moldy, duct taped, ants, gross!!! "

"Grea stay"

"It was a great view at the Palace on our 2nd night when we actually got to stay there. After a long day of travel we arrived at the hotel to find out we got moved to the property next door which was cheaper, we paid for the Palace and our friends were at the Palace. They shouldn't be able to move us and not let us know in advance. They made us check out of our room at noon the next day, but we couldn't check into the Palace until 3. They should have been more accommodating to us and let us have a late check out."

"Yea very much so"

"It was amazing, Marlon, Tywone, Donavan, the bartenders, The spa personnel, the kitchen staff, the cleaning crew, the front desk, overall were very kind, very helpful, patient. I felt like I was at home, a part of a family, I highly recommend this hotel."