Absolutely gorgeous!!! Great staff, quiet hotel, lovely meals. You won’t go wrong if you book your stay here
dominique
於 2025 年 7 月住了 5 晚
10/10
Fantastic property!!! The best customer service we have experienced in a very long time. Would stay there again and again!!! Loved it!!
John
於 2025 年 7 月住了 2 晚
8/10
We had very nice room ! We liked the park and the pool. Breakfasts were really good! I did not like a gym. Machines are old and AC did not work properly during our stay.
Zhanna
於 2025 年 7 月住了 2 晚
10/10
Staff was amazing help !!
José de Jesús
於 2025 年 6 月住了 3 晚
10/10
This is a palace suited for a prince/princess. Has olden style victorian decor and furnishings. Great staff. They constantly spray scents around the propety so it will smell exquisite. Everything is great except the rooms have no sound isolation so you will hear what other people are doing next door especiallh when they do xxx but thats ok as long as they are not noisy all the time.
simon
於 2025 年 6 月住了 4 晚
8/10
Sergio
於 2025 年 6 月住了 5 晚
10/10
Patricia
於 2025 年 6 月住了 3 晚
8/10
Staff was wonderful.
Marcia
於 2025 年 6 月住了 1 晚
6/10
While the location is easy to taxi to all major sites and the gardens, pool and setting are good the hotel is very tired. We had a garden suite and our view (seen below) was of weeds and the room itself was incredibly tired, felt dark with the windows blowing open and roof had water damage.
Breakfast was a mass attack with conference attendees and wedding guests so very little service around for coffee or extras beyond the buffet.
The main house was a series of spectacular rooms with aging furniture that while period were showing signs of their age, both in terms of comfort and looks.
The hotel has the potential but alas is like a visit to an overused hotel in need of investment. Maybe 4 star but definitely not 5 and had it been marketed as that we may have given a better rating.
Adrian
於 2025 年 5 月住了 4 晚
10/10
Hotel con todo bien, desde la calidad de habitaciones, ambientes y personal super atento.
Luis
於 2025 年 5 月住了 2 晚
10/10
This is property is amazing! Take a step back in time and enjoy your stay! The breakfast is delicious, the pool is and spa are relaxing, and the rooms are spacious.
Eduardo
於 2025 年 5 月住了 2 晚
10/10
The hotel is absolutely gorgeous! And the restaurant had incredible food and service. Overall, this place is lacking in nothing. I plan to return again some day.
Elvira
於 2025 年 3 月住了 2 晚
10/10
This is a beautiful property with exceptional service
Christine
於 2025 年 5 月住了 4 晚
10/10
wonderful location
lovely garden
the spa needs a fresh up
Rita
於 2025 年 5 月住了 3 晚
10/10
Beautiful Palace full of history. Perfect for a special getaway.
JULIANA
於 2025 年 5 月住了 5 晚
10/10
Absolutely one of the finest hotels I have ever stayed in!
Stanley H
於 2025 年 4 月住了 7 晚
10/10
Christopher
於 2025 年 4 月住了 3 晚
10/10
Stunning building and property, very elegant and comfortable. Stayed in the new wing which was very spacious, classically decorated and comfortable.
Janel
於 2025 年 4 月住了 2 晚
10/10
This is probably the best hotel I've been to. Service was extremely kind and generous. Breakfast was great, the whole hotel was clean
Vitor
於 2025 年 4 月住了 4 晚
10/10
Our Pestana Palace vacation was like a fantasy dream of which I never wanted to wake from!
Staff and service was remarkable. Thank you for the memories.
Victoria
於 2025 年 4 月住了 4 晚
10/10
Nice
Christopher
於 2025 年 4 月住了 4 晚
10/10
A beautiful building with relaxing spaces that oozed quality. Our room was in the modern extension as were most rooms. Nice pool. Excellent breakfast. Friendly and helpful staff.
Timothy
於 2025 年 4 月住了 4 晚
10/10
Wonderful experience. Fantastic staff who were extremely helpful. Old world charm with modern amenities. Great time. Will definitely be back.