The town is very old with narrow streets and is restricted to residents or people renting there. You are given a code to allow your car in, but for some reason, you can use it only once. We missed a turn causing us to leave the restricted area, then couldn't get back in. We had to call for help. They also require you to use WhatsApp which we weren't used to. On the last day we were to check out, we left the apartment to check on something and their code box locked us out. They had set our departure time for 1 AM instead of 11 AM. So, we had to call again to get back into the apartment. It was 9 AM and no one answered the phone. They need to come up with a better system.