烤肉/野餐區

林肯東北駐橋套房公寓飯店 - IHG 旗下飯店的評分

3 out of 5

評論

9.0

太棒了

10 分,有夠讚;315 則評論中有 211 則" "
8 分,不錯哦;315 則評論中有 67 則" "
6 分,一般般;315 則評論中有 18 則" "
4 分,不太好;315 則評論中有 9 則" "
2 分,很糟糕;315 則評論中有 10 則" "

9.2/10

整潔度

9.4/10

員工素質

9.0/10

設施服務

9.0/10

住宿環境和硬體

8.4/10

環保程度

評論

6/10 一般般

Amy

喜歡:員工素質和設施服務
不喜歡:整潔度
Hotel was convenient to where we wanted to be. Obviously undergoing some renovations. Staff was friendly and accommodating. Breakfast was great! Bed/pillows were very comfortable. Street noise was pretty noticeable at night. Room cleanliness was sub par. Shower wall needed an obvious repair.
於 2024 年 5 月住了 2 晚

8/10 不錯哦

CRISTIANO

於 2024 年 5 月住了 2 晚

6/10 一般般

Jamie

喜歡:整潔度和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Chris Wheeler - General Manager 於 2024年5月2日回覆
Jamie,Thanks for staying with us and taking the time to leave a rating, we really appreciate it! If there is ever anything we can do to make your stay more comfortable just let us know!Sincerely,

2/10 很糟糕

Marissa

於 2024 年 4 月住了 1 晚
Chris Wheeler - General Manager 於 2024年4月24日回覆
Marissa,Thanks for staying with us and taking the time to leave a rating. It appears we did not live up to your expectations, and I apologize. Feel free to reach out anytime if you'd like to share any details!Sincerely,

10/10 有夠讚

Frances

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Laundry facilities, full size fridge & great breakfast
於 2024 年 3 月住了 3 晚
Chris Wheeler - General Manager 於 2024年4月24日回覆
Frances,Thanks for staying with us and taking the time to leave a review, we appreciate it! I'm glad you loved the breakfast, it's one of my favorite things here!Sincerely,

10/10 有夠讚

Linda

喜歡:整潔度、員工素質和住宿環境和硬體
Excellent stay would stay here again
於 2024 年 4 月住了 1 晚
Chris Wheeler - General Manager 於 2024年4月24日回覆
Linda,Thanks for staying with us and for taking the time to leave a review, we really appreciate it and we hope to see you again when your travels bring you through Lincoln!Sincerely,

10/10 有夠讚

Haylie

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Chris Wheeler - General Manager 於 2024年4月24日回覆
Haylie,Thanks for staying with us and taking the time to leave a rating, we appreciate it!Sincerely,

10/10 有夠讚

Nearly

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Chris Wheeler - General Manager 於 2024年4月24日回覆
Nearly,Thanks for staying with us and taking the time to leave a review, we really appreciate it!Sincerely,

10/10 有夠讚

Cindy

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Convenient
於 2024 年 3 月住了 1 晚
Brent Heyen 於 2024年3月4日回覆
Dear Cindy,Thank you for your review of our hotel. We are glad that you enjoyed your stay with us, and we hope you will do so again in the future.

10/10 有夠讚

Laura

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Our stay was excellent - friendly staff, clean facilities, good breakfast variety. Only complaint was hot tub was not hot.
於 2024 年 2 月住了 2 晚
Brent Heyen 於 2024年2月14日回覆
Dear Laura,Thank you for your review of our hotel. We are glad that you enjoyed your stay with us, and we hope you will come stay with us again soon.

10/10 有夠讚

Dale

於 2024 年 2 月住了 1 晚
Brent Heyen 於 2024年2月14日回覆
Dale,Thank you for your review of our hotel. We are glad that you enjoyed your time with us, and we look forward to seeing you again soon.

6/10 一般般

Nathan

喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Brent Heyen 於 2024年2月7日回覆
Dear Nathan,I am sorry that you did not enjoy your stay with us. If there is anything in particular that caused you to score your stay so low we would love to hear about it so that we can learn from our mistakes, and strive to do better in the future.

10/10 有夠讚

Dave

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
This is a very fine facility and convenient for me to stay. It has always been comfortable and clean and the staff is always friendly and helpful! It is a bit pricey but I’m willing to pay for the stay.
於 2024 年 1 月住了 2 晚
Brent Heyen 於 2024年1月30日回覆
Dear Dave,Thank you for your review of our hotel. We are glad that you enjoyed your time with us, and we look forward to your next stay.

10/10 有夠讚

Martha

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice place and nice people
於 2024 年 1 月住了 1 晚
Brent Heyen 於 2024年1月11日回覆
Dear Martha,Thank you for your review of our hotel. We are glad that you enjoyed your time with us, and we hope you will stay with us again soon.

10/10 有夠讚

Denise

於 2023 年 12 月住了 1 晚
Brent Heyen 於 2024年1月3日回覆
Dear Denise,Thank you for your review of our hotel. We are glad that you enjoyed your time with us, and we look forward to your next visit.

8/10 不錯哦

Jill

喜歡:整潔度、員工素質和設施服務
Drains in sinks and tub were all slow, refrigerator made a weird noise every few hours that sounded like a squeaky toy. The location was very convenient. Sidewalk was cleaned and salted due to snow that happened on Christmas day.
於 2023 年 12 月住了 4 晚
Brent Heyen 於 2023年12月29日回覆
Dear Jill,Thank you for your review of our hotel. We are glad that, over all, you enjoyed your time with us; despite the issues you reported. Should you decide to stay with us again we will strive to do better.

4/10 不太好

Kathleen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Safe Hotel on east side of Lincoln
A nice hotel in a safe area of Lincoln. Room was spacious and clean.
於 2023 年 12 月住了 1 晚
Brent Heyen 於 2023年12月29日回覆
Dear Kathleen,Thank you for your review of our hotel. We are very sorry that your stay with us was so far below your expectations. We would love to know why you scored us so low so that we can strive to do better for you and the rest of our guests in the future.

8/10 不錯哦

Anthony

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Tv not watchable
Clean, comfortable. The tv was not watchable as it was to the left of my bed. So i just watched the couch directly in front of me. Too expensive
於 2023 年 12 月住了 1 晚
Brent Heyen 於 2023年12月11日回覆
Dear Anthony,Thank you for review of out hotel. We were glad that, over all, you enjoyed your stay. I am very sorry that your tv was in a position that you found it difficult to watch. We would love for you to stay with us again so we can put you on the other side of the hotel so you will find it more easy to watch tv from you bed.

10/10 有夠讚

Connie

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Close to site for departure area. Makes trip easier.
於 2023 年 12 月住了 1 晚
Brent Heyen 於 2023年12月6日回覆
Dear Connie,Thank you for your review of our hotel. We are glad that you enjoyed your time here, and we hope you will come stay with us again.

8/10 不錯哦

Barsha

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice potential - a lot of construction and space taken up in parking lot.
於 2023 年 10 月住了 1 晚
Brent Heyen 於 2023年11月1日回覆
Dear Barsha,Thank you for your review of our hotel. We are glad that despite the construction and the lack of parking, you enjoyed your time with us, and we hope you will come join us again soon.

2/10 很糟糕

Andrea

親子旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Do not stay here. The property is being renovated. We were told we were in a renovated room. The room had old furniture. The toilet didn’t work. The outlets in the bathroom didn’t work. Dishes and glasses were old and chipped. The room is meant for 6 people and booked for 6 people but not prepared for 6 people. The entire parking lot is compromised by the construction crew renovating who are doing a crappy job at that. Again do not stay here.
於 2023 年 10 月住了 2 晚
Brent Heyen 於 2023年10月23日回覆
Dear Andrea,Thank you for your honest review. I am deeply sorry that your stay with us was so far below your expectations. I can tell you that the furniture in the rooms is being replaced, however, due to supply issues we have not been able to get the new furniture in all the rooms right away. We understand that a renovation can be difficult for all impacted by it, and would love to do what we can to make it right. Please feel free to contact me if there is anything I can do to make this right.

10/10 有夠讚

James

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay!
Even with one floor of the hotel under renovations, you never would have known it. Breakfast was great. The rooms were clean and comfortable. The pool area was great. I highly recommend this property. Oh… the staff… the BEST part of the stay. Very friendly and genuinely helpful.
於 2023 年 9 月住了 3 晚
Brent Heyen 於 2023年9月30日回覆
Dear James,Thank you very much for your review and your kind words. I do hope you will come stay with us again after the renovation is complete so you can see the results.

6/10 一般般

Darin

家庭旅遊
喜歡:整潔度和員工素質
Nice but noise was an issue.
Nice hotel with large room. Great breakfast. Only issue was constant noise in room all night. Coming from ventilation or something. Advised staff. Tough to sleep.
於 2023 年 9 月住了 1 晚
Brent Heyen 於 2023年9月10日回覆
Dear Darin,Thank you for your review of our hotel. We are deeply sorry that the room made so much noise that it made it hard for you to get to sleep. We do hope you will accept our humblest apologies and that you will come stay with us after our renovation is complete.

10/10 有夠讚

Roberto

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It was awesome stay.
於 2023 年 7 月住了 1 晚
Brent Heyen 於 2023年7月11日回覆
Dear Roberto,Thank you for your review of our hotel. We are glad you enjoyed your time here with us, and we hope you will join us again soon.

4/10 不太好

David Patrick,Eugene

家庭旅遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
The location was good. The quality of the hotel was not great. Lots of damaged hallways, chairs, tables. The mattress in our room was noisy, not comfortable. The furniture in the room were nasty. Torn carpet, just run down overall. We booked a king suite, got a suite with not quite a queen bed. The staff was nice though and helpful for what they had to work with. Certainly not worth the money paid.
於 2023 年 6 月住了 3 晚
Brent Heyen 於 2023年6月27日回覆
Dear David Patrick,Thank you fr your honest review of our hotel. We are sorry that your stay with us was so far below what you expected. We do have a renovation planned for later this year, and we do hope you will stay with us afterwards so that you can see the difference.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 3 晚
Brent Heyen 於 2023年5月30日回覆
Dear Anonymous,Thank you for your review. We are glad that you enjoyed your time here with us.

10/10 有夠讚

Marco C

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Nice quiet location. Very good complimentary breakfast. Quality of facilities excellent.
於 2023 年 5 月住了 1 晚
Brent Heyen 於 2023年5月27日回覆
Dear Marco C.,Thank you for your review of our hotel. We are thrilled to see that you enjoyed your stay with us, and we hope you will join us again soon.

8/10 不錯哦

Noe

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
We visit our daughter and stay here every time bc of the kitchenettes and location in relation to her home. The staff has always been lovely! The parking lot, however, gets full quickly when it is a busy time and the rooms are full, to the point where I've had to park by one of the nearby businesses and then walk, which can be scary at night as a female with a young child.
於 2023 年 5 月住了 2 晚
Brent Heyen 於 2023年5月26日回覆
Dear Noe,Thank you for your review. We are glad that you enjoy your time with us whenever you stay. We also understand and appreciate your concerns regarding the parking situation. Unfortunately, there is not a lot we can do about that. We are not entirely sure why it was done that way (limited space?), but it was, and sadly we cannot do much about it. What we can do is empathize, and assure you that we are in a safe part of town with a very low crime rate. We certainly understand that this will do little to assuage your fears; especially for a lady such as yourself. If there is anything else we can do please feel free to let us know as we care very much about our guests feeling safe while staying with us, both inside and outside of our facility.

4/10 不太好

JoAnn

家庭旅遊
不喜歡:整潔度和住宿環境和硬體
The hotel smelled of moldy, wet carpet.
於 2023 年 5 月住了 1 晚
Brent Heyen 於 2023年5月17日回覆
Dear JoAnn,We are terribly sorry that your experience with us neither exceeded, nor even met your expectations. We do hope that you will give us another chance the next time you stay in Lincoln; especially after our upcoming renovation.

4/10 不太好

Kathryn

親子旅遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
I was extremely disappointed in our room. We booked a king suite with a pull out couch. Traveling was me, my husband, our four year old daughter, and our five month old daughter. Our four year old was supposed to sleep on the pull out couch, but it was broken and unusable. If it had been in tact, I would not have felt comfortable with her sleeping on that mattress. It was horribly stained, including with what appeared to be blood. The rest of the furniture in the suite was very worn, dusty, and stained. For how much we spent on our stay, it was very upsetting our old friend daughter didn’t even have her own place to sleep.
於 2023 年 5 月住了 3 晚
Brent Heyen 於 2023年5月8日回覆
Dear Kathryn,Please accept our humblest apologies for the condition of your room. I can assure you that this is not the standard that we strive for when it comes to accommodating our guests. We would love the opportunity to change your mind about us should you need a place to stay in Lincoln again. Especially after our renovation that is starting in August where all of our furniture will be replaced, and your daughter will have her own place to stay.

10/10 有夠讚

Marcus

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 2 晚
Brent Heyen 於 2023年5月8日回覆
Dear Marcus,Thank you for your review of our hotel. We are glad that you enjoyed your time with us, and we hope you will join us again soon.

2/10 很糟糕

Sidney

商務旅客
不喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 1 晚
Brent Heyen 於 2023年4月26日回覆
Dear Sidney,Thank you for your review of our hotel. I am very sorry that your stay with us did not meet your expectations. If there was anything in particular that caused you to rank us so low we would love to hear about it, as we want to learn from our mistakes.

10/10 有夠讚

Miki,Milan

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean, wonderful stay. Staff was very friendly! I didnt love the bed but Im used to memory foam.
於 2023 年 4 月住了 2 晚
Brent Heyen 於 2023年4月26日回覆
Dear Miki,Thank you for your review of our hotel. We are glad that you enjoyed your time here and we hope you will stay with us again soon.

10/10 有夠讚

Julie

於 2023 年 3 月住了 1 晚
Brent Heyen 於 2023年4月5日回覆
Dear Julie,Thank you for your review of our hotel. We are glad that you enjoyed your time with us, and we hope you will join us again soon.

10/10 有夠讚

Dianne

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 3 月住了 1 晚
Brent Heyen 於 2023年3月27日回覆
Dianne,Thank you for your review of our hotel. We are glad that you enjoyed your time with us, and look forward to you joining us again in the future.

6/10 一般般

Michaela

喜歡:員工素質
於 2023 年 3 月住了 1 晚
Brent Heyen 於 2023年3月18日回覆
Dear Michaela,Thank you for taking the time to review our hotel. I am sorry that your stay with us was not in keeping with your expectations. If there was anything in particular that caused you to rate your stay with us so low we would love to hear about it so that we can strive to do better in the future.

10/10 有夠讚

Anni

寵物同遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice and comfortable! It has really good breakfast (that was the best surprise!) - fresh fruit, eggs, potatoes, mini waffles, etc. The only one thing that was a bit inconvenient was the sofa bed mattress - it was a bit old and worn - not anything that kids or younger people would mind, just my back wasn't overly happy. Other than that, we had a very good stay and would totally stay again!
於 2023 年 3 月住了 1 晚
Brent Heyen 於 2023年3月12日回覆
Dear Anni,Thank you for your kind words. We are glad that you enjoyed your stay with us, and we look forward to you staying with us again; especially after our renovation later this year when we will have all new sofa sleepers that will make your back happier!

8/10 不錯哦

Taylor

情侶出遊
喜歡:整潔度、員工素質和設施服務
The service was wonderful. The only issue we had was with the bed. It was very uncomfortable. Not sure if the property is slowing replacing them, but I remember staying there a year before and the mattress was AMAZING. Hopefully those updates are being made. Thanks again!
Brent Heyen 於 2023年1月9日回覆
Dear Taylor,Thank you for your kind words. We are glad that, over all, your stay with us was as enjoyable as you remember. I am sorry that the mattress in your room affected your stay though. The good news is we are planning a full renovation some time this year, and they will all be replaced. We look forward to your next stay.

6/10 一般般

Rachel

寵物同遊, 家庭旅遊
喜歡:員工素質
不喜歡:住宿環境和硬體
People were very nice. Our suite was VERY used. The bathroom door didn’t close, the chair at the desk was falling apart, all of the cabinets, bar stools, desserts had dings and stains on them. It was not the worst place but my first stay at a staybridge and I expected something different.
Brent Heyen 於 2023年1月5日回覆
Dear Rachel,Thank you for your review of our hotel. I am very sorry that your impression of our hotel was less than you expected. I can assure you that we do take that very seriously. We were planning to renovate our hotel back in 2020, however the pandemic and then some other things kept pushing it back. We do expect it to happen some time this year, and we do hope you will stay with us again so that you can see what a stay at a Staybridge Suites is supposed to be like.

6/10 一般般

Armando

8/10 不錯哦

Pamela

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Ive stayed in this hotel before and the couches in both rooms I’ve stayed in at this hotel are horrible and really need to be replaced! Its hard to enjoy your suite when you cant sit on the furniture in the living room. Otherwise the room was nice.
於 2022 年 12 月住了 1 晚
Brent 於 2022年12月24日回覆
Dear Pamela,Thank you very much for your input. We are aware of the problem with the sofas, and I can assure you we are working on resolve that problem as soon as we can. We should have new sofas before long.

10/10 有夠讚

Kristine

於 2022 年 7 月住了 3 晚
Brent Heyen 於 2022年12月19日回覆
Dear Kristine,We are pleased to see you enjoyed your stay with us, and we hope you will join us again soon.

10/10 有夠讚

Bradley,Sparks

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
I liked everything about my stay
於 2022 年 11 月住了 3 晚
Brent Heyen 於 2022年11月27日回覆
Bradley,Thank you for letting us know about your stay. We are all pleased that you enjoyed it so much, and we hope that you will stay with us again soon.

8/10 不錯哦

Dan

喜歡:整潔度、員工素質和設施服務
The hotel is nice for its price, but it could be improved by a refresh of the rooms and furnishings.
於 2022 年 11 月住了 3 晚
Brent Heyen 於 2022年11月17日回覆
Dear Dan,Thank you for your review of our hotel. I can certainly understand why you would think our rooms need a refresh. In fact, we were supposed to remodel the hotel back in 2020. Unfortunately, the pandemic and then some other issues postponed the endeavor. I am happy to tell you, however, that we are due to start the long awaited renovation in the first quarter of next year; so the rooms will get the refresh that you noticed they needed. Thank you very much for your input, and we do hope you will stay with us again; especially after the renovation.

2/10 很糟糕

Karen

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wanted to stay at this property because my husband who had recently lost his mother (97 yrs young) had stayed at the Silver Saddle as a child with his parent's now deceased. They would not allow us to stay because i have 2 small registered service dogs fo calm me as i have cancer and subject to panic attacks.
於 2022 年 11 月住了 1 晚
Brent Heyen 於 2022年11月8日回覆
Dear Karen,I do apologize that you had such a bad experience with the Silver Saddle. However, you seem to have us mixed up with them. We are the Staybridge Suites in Lincoln, NE. We show that you stayed with us, and the Guest Service Agent who checked you in recalls you and your service animals, that she checked you in, and that you spent the night here. I do hope you enjoyed your time with us, and that you will stay with us again the next time you need a place to stay in Lincoln, NE.

8/10 不錯哦

Alisa

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good
於 2022 年 10 月住了 1 晚
Brent Heyen 於 2022年10月30日回覆
Dear Alisa,Thank you for your review of our hotel. We are glad that, for the most part, you enjoyed your stay with us. We do hope you will stay with us again.

8/10 不錯哦

mike

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 10 月住了 1 晚
Brent Heyen 於 2022年10月25日回覆
Dear Mike,Thank you for your review of our hotel. We are glad that you enjoyed your stay with us, and we hope you will do so again in the future.

10/10 有夠讚

Kevin

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 10 月住了 1 晚
Brent Heyen 於 2022年10月7日回覆
Kevin,Thank you for your review of our hotel. I'm glad that you enjoyed your stay with us, and we hope you will stay with us again soon.

10/10 有夠讚

Lori

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay!
於 2022 年 9 月住了 2 晚
Brent Heyen 於 2022年10月3日回覆
Thank you for your review of our hotel. We are glad that you enjoyed your stay. Please come again soon.

4/10 不太好

Judy

於 2022 年 9 月住了 2 晚