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林肯假日飯店 - IHG 旗下飯店的評分

4 out of 5
林肯假日飯店 - IHG 旗下飯店
Brayford Wharf North, Lincoln, England

評論

8.4

非常好

10 分，有夠讚；1005 則評論中有 460 則" "
8 分，不錯哦；1005 則評論中有 356 則" "
6 分，一般般；1005 則評論中有 121 則" "
4 分，不太好；1005 則評論中有 43 則" "
2 分，很糟糕；1005 則評論中有 25 則" "

8.8/10

整潔度

8.6/10

員工素質

7.8/10

設施服務

8.2/10

住宿環境和硬體

8.0/10

環保程度

評論

6/10 一般般

kin chee

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
room for improvement
It seems that the staff are not used to greet guests good morning and the like. Also ,the restaurant is under renovation until end March, so reduced breakfast has to be served inside room. The environment outside the hotel is good,though, with many restaurants nearby.
於 2023 年 2 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

TING HUNG

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 1 月住了 4 晚

6/10 一般般

真實旅客

喜歡：住宿環境和硬體和客房舒適度
於 2017 年 8 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good to stay!
Everything was Good !
於 2017 年 7 月住了 3 晚

6/10 一般般

Laurence

喜歡：整潔度和員工素質
For a 3 star hotel it’s ok. Area is very much part of the university campus - not surprising given its snack opposite the university. Room was a little tired - and what’s with no electrical sockets near the bed - it’s the 21st century - everyone wants to leave their phone charging next to the bed!!!
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Deborah

喜歡：整潔度、員工素質和住宿環境和硬體
The location is fabulous, only stayed one night, but I felt like I was on holiday staying next to the Brayford. The room was perfect for my friend and I, It was great having 2 double beds in the room (neither of us drawing the short straw for the single!) My only criticisms would be, that there was a fair amount mould in the grout of the tiles in the bathroom, some along the bottom of the tiles, but some at eye level, and the shower curtain looked to be yellowing along the bottom. Another small gripe is that I could not open the window to outside, even a small amount, even though we were on the ground floor. Having said all that, I would stay there again as the location was wonderful.
於 2024 年 5 月住了 1 晚

6/10 一般般

Margaret

喜歡：整潔度、員工素質和設施服務
不喜歡：住宿環境和硬體
The area around the hotel was very pretty with the dining room looking out onto the wharf. The bed in the bedroom needs refurbishing as there were multiple stains on the lower divan and on the mattress protector. The base of the bed had an obvious tear which detracted from the whole appearance of the bed. The bed itself was comfortable.
於 2024 年 5 月住了 1 晚
F/desk HI Lincoln 於 2024年5月10日回覆
Dear Margaret,Thank you for taking the time to tell us about your experience at Holiday Inn LINCOLN.We were happy to see that you enjoyed our pretty location, and the views from the dining room during your stay. However we would like to apologise to you for the condition of the bed base and the mattress protector in your room. This is certainly not the standard we want our guests to receive, and have passed your review onto the manager of our Housekeeping Partners to review and address immediately - so thank you for bringing this to our attention.Please know that your feedback is extremely valuable to us, as we use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if we can be of assistance to you, please contact us directly. Sincerely,Holiday Inn Lincoln

6/10 一般般

Susan

情侶出遊
喜歡：員工素質
Windows and bathroom wasn't clean there was hair in the shower the heating didn't work and the bed wasn't very comfortable at all
於 2024 年 4 月住了 1 晚
F/desk HI Lincoln 於 2024年5月3日回覆
Dear Susan,Thank you for taking the time to tell us about your experience at Holiday Inn LINCOLN.We would like to apologise for the cleanliness and maintenance issue in your room during your stay. All your comments have been passed onto the manager of our Housekeeping Partners, and our own inhouse Maintenance Manager to address directly to their teams, so thank you for bringing this to our attention.Please know that your feedback is extremely valuable to us, as we use feedback such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn.Sincerely,

6/10 一般般

Clare

寵物同遊, 親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
Goid
於 2024 年 4 月住了 1 晚
F/desk HI Lincoln 於 2024年5月3日回覆
Dear Claire,Thank you for taking the time to tell us about your experience at Holiday Inn LINCOLN.Please know that your feedback is extremely valuable to us, as we use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn.Sincerely

10/10 有夠讚

Mary

Since I was in Lincoln to do research at the Lincolnshire Records office, this was a perfect location. I only wish that I had asked for a room with a few of the river instead of the parking lot. The hotel was still close enough to the hill with the castle and cathedral to walk and sightsee.
於 2024 年 4 月住了 2 晚
Rickie 於 2024年4月22日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Lincoln. Please know that your feedback is extremely valuable to us, as we use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn

10/10 有夠讚

Jill

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Delighted with stay . Staff friendly and helpful . No complaints about accommodation or dining . Well presented in all aspects .
於 2024 年 4 月住了 1 晚
Rickie 於 2024年4月14日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Lincoln. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.

10/10 有夠讚

John

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
For the 2nd time in 2 weeks, i had the pleasure of booking with these. Easy to book, friendly staff, great prices on food and drinks too....
於 2024 年 4 月住了 1 晚
Rickie 於 2024年4月14日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Lincoln. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.

8/10 不錯哦

Steve

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
easy access, clean
於 2024 年 4 月住了 1 晚
F/desk HI Lincoln 於 2024年4月12日回覆
Dear SteveThank you for taking the time to tell us about your experience at Holiday Inn LINCOLN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Sincerely,

8/10 不錯哦

Janet

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel in great spot, with lovely view. Standard rooms need a little refresh to brighten them up but food , drinks and cleanliness absolutely no issues. I would say better tea and coffee options in room… quite poor by today’s standards with very limited options …
於 2024 年 4 月住了 1 晚
F/desk HI Lincoln 於 2024年4月7日回覆
Dear JanetThank you for taking the time to tell us about your experience at Holiday Inn Lincoln. Please know that your feedback is extremely valuable to us, as we use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future, and once again thank you for choosing Holiday Inn.Kind Regards

10/10 有夠讚

Christopher

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is in a good location. The staff are so friendly and helpful.
於 2024 年 3 月住了 5 晚
F/desk HI Lincoln 於 2024年4月3日回覆
Dear Christopher,Thank you for taking the time to tell us about your experience at Holiday Inn LINCOLN.We were pleased to read that you liked our location, and found the staff friendly and helpful during your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Lincoln.Sincerely,The Reception Team

8/10 不錯哦

Mark

情侶出遊
喜歡：整潔度
Great position and quiet location despite being central. Staff not very friendly and hotel has a bit of a tired feeling - basic electric heaters in our room, no heated towel rail and fan in bathroom did not work. Broken and fallen down barriers at front of property and could not see what work was going on. Outside of the building needed a good sweep
於 2024 年 3 月住了 2 晚
Rickie 於 2024年4月6日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Lincoln. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.

4/10 不太好

Nicole

情侶出遊
喜歡：員工素質
不喜歡：整潔度
Staff were friendly, however the room let it down. There was dust on every surface and spiderwebs hanging from the ceiling. I had to make my pillow myself as they'd just been thrown in. The room was also a bit dated. Definitely not what I'd expect for the price.
於 2024 年 3 月住了 1 晚
F/desk HI Lincoln 於 2024年3月26日回覆
Dear Nicole,Thank you for taking the time to tell us about your experience at Holiday Inn LINCOLN.Firstly, we would like to offer you our apologies for the cleanliness issues you found in your room. We have passed on all your comments to the manager of our Housekeeping Partners to address with her team accordingly, so thank you for bringing this to our attention.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn Lincoln.Sincerely,

8/10 不錯哦

Debbie

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
Great location everything was within walking distance with plenty of great places to eat. Staff were very friendly and helpful. We had a lovely stay however the cleaners need to pay more attention especially in the bathroom.
於 2024 年 3 月住了 1 晚
Rickie 於 2024年4月6日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Lincoln. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.

10/10 有夠讚

Allyson

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Access close to the area required
於 2024 年 3 月住了 1 晚
Rickie 於 2024年4月6日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Lincoln. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.

8/10 不錯哦

Michael，LEAMINGTON SPA

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Bed was ABIT hard for me. Could be perfect for others. Great location
於 2024 年 2 月住了 2 晚
Rickie 於 2024年3月3日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Lincoln.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.

4/10 不太好

Sara

情侶出遊
喜歡：整潔度和設施服務
不喜歡：員工素質和住宿環境和硬體
So the beds and the rooms were comfy and clean. However maybe it was just us but the emergency light was so bright, not just a little bit, like closing your eyes for a nap during the day in Greece bright. Cannot help drunk people next to you, but the walls and the lady in the morning barely acknowledged us when we're trying to check out. Right next to the river and shops so perfect location.
於 2024 年 2 月住了 1 晚
Rickie 於 2024年3月3日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Lincoln.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.

8/10 不錯哦

Patricia

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Location
於 2024 年 2 月住了 1 晚
Rickie 於 2024年3月3日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Lincoln.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.

8/10 不錯哦

Andries

喜歡：整潔度、員工素質和住宿環境和硬體
Nice position, friendly staff. Happy to see the dog. Only downside was poor supply of toilet roll. Two largely used rolls in the bathroom. There should have been at leadt on unused roll provided.
於 2024 年 2 月住了 1 晚
F/desk HI Lincoln 於 2024年2月23日回覆
Dear Andries,Thank you for taking the time to tell us about your experience at Holiday Inn LINCOLN.We were happy to read that you enjoyed our lovely location, found our staff to be friendly during your stay, and that we are dog friendly. Also please accept our apologies for the lack of toilet roll supply in your room during your stay, rest assured we have passed this onto the Manager of our Housekeeping Partners to review with her team, so thank you for bringing this to our attention. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Lincoln.Sincerely,The Reception Team

10/10 有夠讚

Tracy

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved the lounge area, very chilled it had bar and area for food , I felt very comfortable I came to visit family so we used that area . Rooms were spacious and beds were very comfortable
於 2024 年 2 月住了 1 晚
Rickie 於 2024年2月20日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Lincoln.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.

10/10 有夠讚

Ann

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved breakfast, good coffee.
於 2024 年 2 月住了 2 晚
Rickie 於 2024年2月20日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Lincoln.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.

8/10 不錯哦

Keith

喜歡：整潔度、員工素質和住宿環境和硬體
Hotel and staff were very good. However when local clubs and pubs closed there was a lot of screaming and shouting going on. I was awoken by this several times during the night. The last time at 0340 hrs. Oh too be young again!
於 2024 年 2 月住了 1 晚
Rickie 於 2024年2月20日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Lincoln.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.

6/10 一般般

Anthony

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
.
於 2024 年 2 月住了 2 晚
Rickie 於 2024年2月20日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Lincoln.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.

2/10 很糟糕

Oluwaseun

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
F/desk HI Lincoln 於 2024年2月23日回覆
Dear Oluwaseum,Thank you for taking the time to tell us about your experience at Holiday Inn LINCOLN.It was a shame that you were only able to score us 1 out of 10 for your stay, and we would like to try and look into what went wrong. Therefore if you are able to provide us with some feedback on your stay, it would be very much appreciated.Please know your feedback is extremely valuable to us as we use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Lincoln.Sincerely,The Reception Team

10/10 有夠讚

ANGIE

於 2024 年 2 月住了 2 晚
Rickie 於 2024年2月20日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Lincoln.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.

10/10 有夠讚

Lisa

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Rickie 於 2024年2月20日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Lincoln.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.

10/10 有夠讚

Mark

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay!
Very good experience, location etc. just one hiccup my first conversation with the receptionist, not the most thoughtful person!
於 2024 年 2 月住了 1 晚
Rickie 於 2024年2月20日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Lincoln.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.

8/10 不錯哦

Sue

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Generally a much nicer hotel than I expected
I was not happy when the shower hose was completely broken, no water was coming from the shower head at all. I contacted reception and they immediately offered another room opposite. I could have done without the hassle but it was resolved quickly.
於 2024 年 2 月住了 1 晚
Rickie 於 2024年2月20日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Lincoln.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.

6/10 一般般

Jane

家庭旅遊
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
The room was nice and the staff at breakfast were courteous and helped make up for the front of door staff who were unhelpful and quite miserable. They preferred to watch us struggle with a wheelchair than open the door. But beware if you book pay later at the hotel they then charge more on the day. This is something I have never experienced before.
於 2024 年 2 月住了 1 晚
Rickie 於 2024年2月20日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Lincoln.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.

10/10 有夠讚

Frans

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Reception Team 於 2024年2月8日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn LINCOLN. Please know that we do appreciate all our guests' feedback, as we use feedback such as yours, to continuously make changes to our brand to improve the guest experience. We do hope that you will give us the opportunity to serve you again in the future. Kind Regards Holiday Inn Lincoln

10/10 有夠讚

Janice

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
Take your own pillow!!! Not the best.
於 2024 年 2 月住了 1 晚
Reception Team 於 2024年2月8日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn LINCOLN. Please know that we do appreciate all our guests' feedback, as we use feedback such as yours, to continuously make changes to our brand to improve the guest experience. We do hope that you will give us the opportunity to serve you again in the future. Kind Regards Holiday Inn Lincoln

10/10 有夠讚

Wendy

於 2024 年 2 月住了 1 晚
Reception Team 於 2024年2月8日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn LINCOLN. Please know that we do appreciate all our guests' feedback, as we use feedback such as yours, to continuously make changes to our brand to improve the guest experience. We do hope that you will give us the opportunity to serve you again in the future. Kind Regards Holiday Inn Lincoln

8/10 不錯哦

Anthony

於 2024 年 2 月住了 1 晚
Reception Team 於 2024年2月8日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn LINCOLN. Please know that we do appreciate all our guests' feedback, as we use feedback such as yours, to continuously make changes to our brand to improve the guest experience. We do hope that you will give us the opportunity to serve you again in the future. Kind Regards Holiday Inn Lincoln

8/10 不錯哦

Robert

情侶出遊
喜歡：員工素質和設施服務
Vibrant location with many eateries. Hotel was very nice and contempory unfortunately let down by our very dusty roo., informed reception and the matter was treated seriously. Good staff
於 2024 年 1 月住了 1 晚
F/desk HI Lincoln 於 2024年2月3日回覆
Dear Robert,Thank you for taking the time to tell us about your experience at Holiday Inn LINCOLN.We were pleased to read that you enjoyed our vibrant location, and found the hotel very nice. However it was disappointing to read that your room was dusty, and we have ensured these comments have been passed onto the manager of our Housekeeping Partners to review and address with her team accordingly - so thank you once again for bringing this matter to our attention.Please know that your feedback is extremely valuable to us, as we use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn Lincoln.Sincerely,The Reception Team

10/10 有夠讚

Susan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable stay
Enjoyed our 2 night stay. 10 minutes walk to the centre, lots of choice for eating out close by. Comfortable bed, friendly staff and good breakfast
於 2024 年 1 月住了 2 晚
F/desk HI Lincoln 於 2024年2月3日回覆
Dear Susan,Thank you for taking the time to tell us about your experience at Holiday Inn LINCOLN.We were extremely happy to read that you seemed to enjoy your stay with us, and thank you for your kind comments about our friendly staff, your comfortable bed and your breakfast during your stay.Please know that your feedback is extremely valuable to us, as we use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We do hope that you will give us the opportunity to serve you again in the future.Sincerely,The Reception Team

10/10 有夠讚

真實旅客

喜歡：員工素質、住宿環境和硬體和客房舒適度
One night stay
The room was good - two double beds but they were a bit firm. There was quite a bit of dust. However, the shower was brilliant - double sized and newly redone - shower pressure very good too. The breakfast was excellent especially the bacon and the coffee.
於 2024 年 1 月住了 1 晚
F/desk HI Lincoln 於 2024年2月3日回覆
Dear Anonymous,Thank you for taking the time to tell us about your experience at Holiday Inn LINCOLN.Please know that your feedback is extremely valuable to us, as we use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn.Sincerely,The Reception Team

4/10 不太好

Jonathan

不喜歡：住宿環境和硬體
there was a problem in the room with the tv control not working. there was sick in the lift and the rooms can hear voices in the corridors
於 2024 年 1 月住了 1 晚
Reception 於 2024年1月28日回覆
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn LINCOLN.Please know that we do appreciate all our guests' feedback, as we use feedback such as yours, to continuously make changes to our brand to improve the guest experience. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Sincerely,The Reception Team

10/10 有夠讚

David

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Reception 於 2024年1月28日回覆
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn LINCOLN.We were happy to read that you seemed to enjoy your stay with us by giving us a 10 out of 10 score, so thank you for that.Please know that we do appreciate all our guests' feedback, as we use feedback such as yours, to continuously make changes to our brand to improve the guest experience.

10/10 有夠讚

S j

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Ok bar car parking and Wifi.
Generally a good room bug wifi would not connect repeadly tried. Also no car park spaces.
於 2024 年 1 月住了 1 晚
Reception 於 2024年1月28日回覆
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn LINCOLN.We were happy to read that you seemed to enjoy your stay with us by giving us a 10 out of 10 score, so thank you for that.Please know that we do appreciate all our guests' feedback, as we use feedback such as yours, to continuously make changes to our brand to improve the guest experience.

6/10 一般般

真實旅客

喜歡：整潔度和員工素質
於 2024 年 1 月住了 1 晚
F/desk HI Lincoln 於 2024年1月27日回覆
Dear Anonymous,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn LINCOLN. It was a disappointment to read that you only rated us an overall 6 out of 10 for your stay. Therefore if you could possibly provide us with some information as to why your stay wasn't to your satisfaction, that would be a great help to enable us to look into it further.Please know that we do appreciate all our guests' feedback, as we use feedback such as yours, to continuously make changes to our brand to improve the guest experience., and we will use any comments to coach our team in order to provide a better experience in the future. Sincerely,The Reception Team

10/10 有夠讚

Peter

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
F/desk HI Lincoln 於 2024年1月27日回覆
Dear Pete Carrington,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn LINCOLN.We were happy to see that you were completely satisfied with your stay by rating us a 10 out of 10, so thank you for that.Please know that we do appreciate all our guests' feedback, as we use feedback such as yours, to continuously make changes to our brand to improve the guest experience. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Sincerely,The Reception Team

6/10 一般般

Chris

商務旅客
於 2024 年 1 月住了 3 晚
F/desk HI Lincoln 於 2024年1月27日回覆
Dear Chris,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn LINCOLN.It was a disappointment to see that you rated us only 6 out of 10 for your stay with us on this occasion. Therefore if you are able to provide us with any information as to why you weren't completely satisfied with your stay, then this would help us to look into why this was.Please know that we do appreciate all our guests' feedback, as we use feedback such as yours, to continuously make changes to our brand to improve the guest experience. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Sincerely,The Reception Team

10/10 有夠讚

Edward

喜歡：整潔度、員工素質和住宿環境和硬體
The staff was lovely and friendly and couldn’t do enough to help you full property was very nice and clean and I had a poorly child with me and the quietness and the confidence of the beds for her was fantastic all round 10 out of 10
於 2024 年 1 月住了 1 晚
F/desk HI Lincoln 於 2024年1月27日回覆
Dear Edward,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn LINCOLN.We were happy to read that you found the staff lovely, friendly and accommodating, and the hotel to be very clean throughout your stay with us. We have passed on all your kind comments to the team to read and be proud of, so thank you for that.Please know that we do appreciate all our guests' feedback, as we use feedback such as yours, to continuously make changes to our brand to improve the guest experience. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Sincerely,The Reception Team

8/10 不錯哦

Steven

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
F/desk HI Lincoln 於 2024年1月27日回覆
Dear Steven,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn LINCOLN.Please know that we do appreciate all our guests' feedback, as we use feedback such as yours, to continuously make changes to our brand to improve the guest experience. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Sincerely,The Reception Team

10/10 有夠讚

Nicholas

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
F/desk HI Lincoln 於 2024年1月27日回覆
Dear Nicholas,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn LINCOLN.We were happy to read that you seemed to enjoy your stay with us by giving us a 10 out of 10 score, so thank you for that.Please know that we do appreciate all our guests' feedback, as we use feedback such as yours, to continuously make changes to our brand to improve the guest experience. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Sincerely,The Reception Team