2/10 Terrible
Dario
2025/5/14
Disliked: Cleanliness, amenities, property conditions & facilities, communication
AVOID AT ALL COSTS! My stay was a disgusting, unsafe, mismanaged hovel. Bathroom COMPLETELY UNUSABLE until DAY 2, requiring multiple disruptive plumber visits! I paid for a functioning property, not to oversee your belated, incompetent repairs.
This "living" space was a catalogue of horrors:
* COCKROACH INFESTATION: Personally dispatched NINE. Simply disgusting.
* BROKEN & DANGEROUS: Beyond the non-functional bathroom (broken tap AND shower, videos sent), the toilet seat was broken & dangerously mobile. A bathroom light was out. Bedside plug dead.
* FILTH & NEGLECT: Plastic bags taped to windows as "blinds." A one-inch gap around kitchen sink. Revolting bins, NO LINERS. A mop was just left in the bathroom. Promised covers for stained furniture NEVER CAME.
Despite immediate, repeated complaints with damning photo/video evidence, "Stella" & "Angeliki" from Phaedrus Living were arrogant. Their excuse for this nightmare? A "nonrefundable rate" & third-party booking. Claimed it was "prepared" & repairs "swift." Absolute LIES.
After I demanded a full refund (threatened Expedia escalation with evidence, which I did), their insulting "goodwill" was a pathetic €100 voucher for a future stay. A disgusting, stressful, unacceptable experience. Review & videos warn: appalling standards, total failure to fix. Steer clear!
Dario
Stayed 6 nights in May 2025