The staff are all very nice and helpful. They were in the process of remodeling a wing so clean was a challenge. Then their hoover was broken so the poor staff were sweeping rugs using s dust broom. I really look forward to the new mattresses they promise in the superior rooms as they just installed in the standard rooms. Breakfast is eggs your way then dinner type savories. Pretty much same every day. The breads are very dry so dont get eaten. No pork, good for non pork eater. The breakfast could use an imaginative and good chef to offer a wider variety
Vicki
於 2024 年 4 月住了 9 晚
6/10 一般般
Robert
2024 年 3 月 5 日
喜歡:整潔度和員工素質
不喜歡:設施服務
I was looking forward to swimming but unfortunately the pool is closed for maintenance and this wasn’t communicated when I booked.
Bathtub had hotwater but the shower was only lukewarm not hot.
Excellent breakfast!
Robert
於 2024 年 3 月住了 1 晚
10/10 有夠讚
Rachel
商務旅客
2023 年 6 月 28 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely staff and clean, spacious room
The staff were lovely - everyone is very welcoming and the service is great. Breakfast had fresh fruit and an omelette station everyday. I didn't have time to use the pool but it looked quite nice. Had a tasty meal at the restaurant attached, The Copper Pot, where I also had great service.
Rachel
於 2023 年 6 月住了 3 晚
8/10 不錯哦
Anvar
2023 年 5 月 8 日
Anvar
於 2023 年 5 月住了 1 晚
6/10 一般般
REGINALD
2023 年 4 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I was in Lilongwe for one week. I am glad that I only booked this hotel for two nights. The only good thing good about this hotel is the location and the staff. The rooms are dated. It looks like grandmothers bedroom. Which was not a dealbreaker. The the Wi-Fi sucks. You can almost say that it really is nonexistent. The staff tried to resolve the situation and it really did not help. The dealbreaker breaker for me was found out that YouTube is blocked. I usually exercise to videos on YouTube in the morning. So this hotel wants to give you horrible Wi-Fi service and and censor of what you watch. I was out.
REGINALD
2/10 很糟糕
Sofeeyah
2023 年 3 月 14 日
喜歡:員工素質
不喜歡:整潔度
Sofeeyah
於 2023 年 3 月住了 5 晚
8/10 不錯哦
Rosa
家庭旅遊
2023 年 3 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a great stay here for a few nights with our toddler after a long flight from UK. The room was beautiful and well presented, and the staff were very friendly and accommodating. The swimming pool was lovely and very child-friendly with a separate shallow pool. Only a few complaints - there were no mosquito nets, only peaceful sleep tabs, which were ok but not as effective as nets, and the external fire doors were locked at night. We had a slight confusion with payment at the end but this was quickly and professionally resolved by the manager. Would definitely recommend this place to other travellers especially families, and will be staying there again on our way back from Malawi
Rosa
於 2023 年 2 月住了 3 晚
8/10 不錯哦
PhilIp
2023 年 3 月 1 日
PhilIp
於 2023 年 2 月住了 3 晚
10/10 有夠讚
Ken
商務旅客
2023 年 2 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Every support and service was good!
It was very convenient to have stores nearby.
Wifi can be better, and I saw a cockroach several times.
Ken
於 2023 年 1 月住了 14 晚
10/10 有夠讚
Helmut
商務旅客
2022 年 10 月 9 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Dieses Hotel kann empfohlen werden ! - Allerdings besteht kein Shuttle zwischen Flughafen und Hotel, so daß jeder selbst sich um den Transport kümmern muß (bei der Anreise).
Helmut
於 2022 年 10 月住了 3 晚
2/10 很糟糕
Diane
商務旅客
2022 年 9 月 7 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
No Rooms Available
Unfortunately after paying for everything online when I arrived at the hotel they informed me that they had been sold out for over a week and didn't have an available room. The front desk said sorry and hope you find a place. I also tried to reach a person at hotels.com to help me find another room and couldn't reach anyone. Hotels.com needs to make sure there are rooms available before taking peoples money.
Diane
於 2022 年 9 月住了 4 晚
2/10 很糟糕
Andrea
商務旅客
2021 年 10 月 10 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Andrea
於 2021 年 10 月住了 3 晚
6/10 一般般
Brian
商務旅客
2021 年 9 月 23 日
the hotel wifi is not stable you can only connect to two devices at a time and the gym is completely run down
Brian
於 2021 年 9 月住了 2 晚
6/10 一般般
Muchona
商務旅客
2021 年 9 月 20 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
The place is serene and quiet, I just found it odd not to have DStv at such a Hotel. The Bar is not open to customer choices but rather kind of dictated one.
Muchona
於 2021 年 9 月住了 3 晚
8/10 不錯哦
真實旅客
2021 年 9 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great experience
Great environment. Wonderful restuarant with a nice pool area for relaxation. Also conveniently located close to Crossroads shopping complex and City Mall.
真實旅客
於 2021 年 9 月住了 1 晚
2/10 很糟糕
真實旅客
2020 年 7 月 21 日
真實旅客
於 2020 年 7 月住了 3 晚
8/10 不錯哦
David
2020 年 7 月 14 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Short stay at crossroads
Stayed at Crossroads hotel, we had a very welcome reception from the day we arrived, the team at crossroads were very polite and cheerful. Food was very nice we had plenty of options to select from, i highly recommend this place for anyone who wants a little vacation or business, its truly a relaxing place and atmosphere is wonderful!
David
於 2020 年 7 月住了 3 晚
10/10 有夠讚
Ken,Nairobi
商務旅客
2020 年 2 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very convenient location. Food court, stores and banking nearby.
Ken
於 2020 年 2 月住了 3 晚
8/10 不錯哦
真實旅客
商務旅客
2019 年 10 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel centrally located with malls and eating places just a walk away. very convenient but if you drink alcohol make arrangements to get its outside the hotel. No alcohol here.