"Very disappointed in our stay at Eliseo Palace.
We had booked 2 Luxury Rooms, which are described as having a balcony on the hotel’s website. The rooms are supposed to be larger and more spacious, again as described on the hotel’s website. Neither room had a balcony. In fact, our room had a queen bed and a twin bed. When I spoke to the woman that checked us in, she told me that not all luxury rooms have a balcony. I showed her the hotel description of a luxury room on the hotel’s website and she really didn’t know what to say. She said the hotel was full and there was nothing she could do. I believe the luxury rooms were oversold and we were put in a standard room. Beware if you are considering this hotel."
"A stunning, beautiful resort that blends seamlessly into the natural beauty around it. Breakfast is amazing, and the supper menu changes daily, features local ingredients, and was always delicious. We played tennis twice and enjoyed the spa. There’s a beautiful sunset over the ocean every night. I cannot recommend this resort any higher, and we will definitely be back."
"The staff were very pleasant and the breakfast and dinner we enjoyed. The room and bathroom need urgent updating. It was the tiniest shower I’ve ever been in. No room to turn around. The hotel,generally needs maintenance."
"The property was incredibly beautiful - views, rooms, decor, amenities. The food was also amazing. But the best part of the stay was the amazing staff - especially Camilla. Unfortunately we had a medical emergency while we were there and she spoke to local hospitals to ensure we were seen and helped properly. I have never had a hotel care so much about me and my husband and we travel most weeks of the year for work and for pleasure. What an incredible experience all around. Camilla and the hotel will have a special place in our hearts forever and we can’t wait to come back with more family and friends. "