Tru by Hilton Richmond

2.5 star property
Hotel in Richmond with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Tru by Hilton Richmond

Reception
Snack bar
Lobby
Lobby
Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free WiFi
Located in the heart of a shopping district, Tru by Hilton Richmond offers free breakfast for guests on the move. The hotel provides WiFi throughout, a gym for morning workouts, and a business center for productivity. Visitors consistently praise the well-maintained property.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • 24/7 front desk
  • Free WiFi
  • Parking included
The current price is NT$3,147
NT$3,470 total
includes taxes & fees
Nov 9 - Nov 10

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room, 1 King Bed

8.8 out of 10
Excellent
(24 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Bathrobes
Private bathroom
Iron/ironing board
Wardrobe or closet
Laptop workspace
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Flat-screen TV
Bathrobes
Private bathroom
Iron/ironing board
Wardrobe or closet
Laptop workspace
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Bathrobes
Private bathroom
Iron/ironing board
Wardrobe or closet
Laptop workspace
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Flat-screen TV
Bathrobes
Private bathroom
Iron/ironing board
Wardrobe or closet
Laptop workspace
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Flat-screen TV
Bathrobes
Private bathroom
Iron/ironing board
Wardrobe or closet
Laptop workspace
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Bathrobes
Private bathroom
Iron/ironing board
Wardrobe or closet
Laptop workspace
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1020 Amberly Way, Richmond, KY, 40475

What's nearby

  • Richmond Centre Mall - 6 min walk - 0.5 km
  • EKU Center for the Arts - 3 min drive - 2.5 km
  • Eastern Kentucky University - 3 min drive - 2.8 km
  • Hummel Planetarium - 4 min drive - 3.1 km
  • Lake Reba - 13 min drive - 8.2 km

Getting around

  • Blue Grass Airport (LEX) - 39 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Circle K - ‬3 min walk
  • ‪Raising Cane's Chicken Fingers - ‬7 min walk
  • ‪Cook Out - ‬12 min walk

About this property

Tru by Hilton Richmond

Hotel in a shopping district
Consider a stay at Tru by Hilton Richmond and take advantage of free to-go breakfast, a gym, and a business center. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • An elevator, coffee/tea in the lobby, and a 24-hour front desk
  • Guest reviews speak well of the overall condition
Room features
All 92 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and bathrobes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, heating, and limited housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Richmond KY Hotel
Tru Hilton Richmond KY
Tru Hilton Richmond Hotel
Tru Hilton Richmond
Hotel Tru by Hilton Richmond Richmond
Richmond Tru by Hilton Richmond Hotel
Hotel Tru by Hilton Richmond
Tru by Hilton Richmond Richmond
Tru by Hilton Richmond KY
Tru Hilton Hotel
Tru Hilton
Tru by Hilton Richmond Hotel
Tru by Hilton Richmond Richmond
Tru by Hilton Richmond Hotel Richmond

Frequently asked questions

Is Tru by Hilton Richmond pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Tru by Hilton Richmond?

As of 2025/10/31, prices found for a 1-night stay for 2 adults at Tru by Hilton Richmond on 2025/11/9 start from NT$3,147, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tru by Hilton Richmond?

Self parking is free at this property.

What time is check-in at Tru by Hilton Richmond?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Tru by Hilton Richmond?

Check-out is at 11 AM.

Where is Tru by Hilton Richmond located?

Situated in a shopping district, this hotel is within a 15-minute walk of Cinemark At Richmond Centre and Richmond Centre Mall. Richmond Peddler's Mall and EKU Center for the Arts are also within 2 mi (3 km).

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Reviews

Tru by Hilton Richmond Reviews

8.6

Excellent

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 160 out of 292 reviews
Rating 8 - Good. 72 out of 292 reviews
Rating 6 - Okay. 39 out of 292 reviews
Rating 4 - Poor. 16 out of 292 reviews
Rating 2 - Terrible. 5 out of 292 reviews

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Aug 2025

10/10 Excellent

Antwaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Great value !!
Stayed 1 night in Feb 2024

8/10 Good

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2025

10/10 Excellent

Camden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person, Neal, was very polite and helpful.
Stayed 1 night in Sep 2022

10/10 Excellent

Kaelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has only been open a week, but the staff was very well organized and very friendly. The breakfast provided offered a good variety and the cleanliness of the entire facility was very well maintained. The only complaint I had was the water pressure of the showers as both my fiancee and I thought it was a bit low but we would definitely stay at this hotel again!
Stayed 1 night in Oct 2018

6/10 Okay

Paul

Liked: Amenities, property conditions & facilities
The property is fairly new and is in good condition. Cleanliness was ok not great. The hotel is pet friendly but their pet fee is normally $75 per night (they discounted it to $40 for us) which is totally unacceptable. We won’t be staying there again.
Stayed 1 night in Dec 2022

8/10 Good

Stephanie

Liked: Staff & service
Overall a nice hotel...but definitely high traffic wear. Wallpaper was coming off the wall in the bathroom, towel hooks falling out of wall. My only other complaint was the noise of the room doors....they would automatically slam shut behind you, so anytime someone returned to their room it would be super loud!
Stayed 2 nights in Jun 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and accommodating. The shower needed some work, as the seat/shelf was broken and looked as if it had been glued back with no success. I also found it odd that there was no light or switch to turn them off/on beside the bed on one side (my side) I had to stumble to the bed or to the bathroom with no lights. Otherwise, everything was great.
Stayed 3 nights in Oct 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Requested a room on top floor, which turned out to be a mistake. Apparently the AC units are on roof above top floor rooms. It was very noisy, even the walls vibrated from the sound. We were able to move to third floor. Girl at front desk was very accomadating.
Stayed 1 night in Sep 2025

10/10 Excellent

Carson

Clean, nice size room, perfect size shower
Stayed 1 night in Sep 2025

10/10 Excellent

Deann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice quiet stay with plenty of family oriented options around for food and entertainment.
Stayed 1 night in Aug 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient to the interstate.
Stayed 1 night in Aug 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

It was good. Very clean and comfortable. My only complaint is the air conditioning is so loud and noisy in room 310. And there’s nothing to eat for breakfast for some fun with celiac except for boiled eggs.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Feb 2025

6/10 Okay

Marissa

Liked: Cleanliness, amenities
Upon arrival, the lady at the check-in attempted checking us in to a double queen room when our reservation was for a single king bed. My bank statement shows a charge $90 dollars more than the amount shown upon booking. I am unsure of why the amount was different. All that aside it was a nice hotel.
Stayed 2 nights in Jun 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I was initially given clearly was occupied so I had to immediately turn around and go back to the front desk. Second room was fine aside from loose faucet fixture on counter and loose shower head from wall. Breakfast was barely average... expected better at this price point. Only chose this hotel since relatives were staying here too.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect one-night stop. Everything you need. Great breakfast!
Stayed 1 night in May 2025

6/10 Okay

steven

Second stay, Overall the property is acceptable for the price. 2 issues. The room smelled funky. To Me it smelled strongly of old nicotine. To my wife it smelled like the carpet had been wet. Really was hoping for better. Also, fix the entrance. Smooth out the massive curb you have to 4 wheel over to get in!
Stayed 1 night in May 2025

8/10 Good

Charles

Liked: Amenities
It’s a very good area easy off and on from interstate nice motel. Welcoming staff.
Stayed 1 night in May 2025

4/10 Poor

Maria

Disliked: Room comfort

Never again.

The room had poor lighting and no closet space, only hooks. The bed pillows were flat and uncomfortable. There were no bedside tables and only 1 chair. I would not recommend this hotel.
Stayed 1 night in Sep 2024

6/10 Okay

Steven

Liked: Cleanliness, staff & service
We liked how friendly the staff was. The gentleman that checked us in made it very simple & quick. He also offered us a coupon for a free appetizer when we said we were going to get dinner later. The lobby looked great my husband even challenged me to a pool game after dinner. Our room was a bit disappointing though. After such a great first impression we were let down quite a bit. We’ve stayed at several different brand of hotels. The only way I can think of to describe this room is it was a BEDroom. Yes the bed was comfortable. But the room itself was smaller than any hotel room we’ve been in. I realize it was more of a modern minimalist look. In regards to instead of closets there were hooks or hangers on a pipe. Which is and was totally fine. What we did not care for was the loud constant noise from the air conditioning unit. And whenever someone flushed the toilet. We had to close the bathroom door because of the noise it made for approximately 5 minutes. Luckily my wife had brought air freshener with us. Because the exhaust fan didn’t work in our bathroom. In the morning not only did the water leak all over the bathroom floor. We had to leave the door open to allow the steam to escape. My husband almost fell in the shower. His foot had stepped on a corner of a panel that was covering the drain. If he hadn’t caught himself on the safety bar his head would have hit the shower glass door. Most Tru properties are new but you can tell this was a older hotel made to look new.
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

True to Tru

Quiet, well-maintained facility and clean. I like its simplicity and humor. Also, the breakfast is very good. We plan on staying Tru as often as we can.
Stayed 1 night in Jun 2024

4/10 Poor

rouzbeh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The heating system in my room 213 was not working
Stayed 1 night in Mar 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
This in my opinion is good for 1 night stay, breakfast was good. Coffee was really good.
Stayed 1 night in Mar 2024