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凱富全套房飯店的評分

2.5 out of 5
凱富全套房飯店
121 Darby Dr, Georgetown, KY

評論

8.6

有夠讚

10 分，有夠讚；999 則評論中有 508 則" "
8 分，不錯哦；999 則評論中有 319 則" "
6 分，一般般；999 則評論中有 109 則" "
4 分，不太好；999 則評論中有 38 則" "
2 分，很糟糕；999 則評論中有 25 則" "

8.8/10

整潔度

8.8/10

員工素質

8.4/10

設施服務

8.4/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

cuteenglishteacher LLC

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff is outstanding. The check in was fast. The customer service person made coffee. She was very friendly and helpful!
於 2024 年 5 月住了 1 晚
Aqsa 於 2024年5月24日回覆
Values Guest, Thank you for your wonderful feedback. We hope to welcome you back soon.

10/10 有夠讚

Jennifer

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Aqsa 於 2024年5月21日回覆
Jennifer, Thanks for the visit and rating, we hope to see you soon again!

8/10 不錯哦

Naomi

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice area, easy to find, great restaurant close by. We were greeted warmly by our hostess. Room was clean and comfortable. Hot tub was well needed.
於 2024 年 5 月住了 1 晚
Aqsa 於 2024年5月21日回覆
Aqsa, Thank you so much for your feedback. We look forward to welcoming you back soon for another wonderful experience.

8/10 不錯哦

IVAN

商務旅客
喜歡：整潔度和員工素質
Friendly staff.. convenience to food
於 2024 年 4 月住了 4 晚
Aqsa 於 2024年5月15日回覆
Ivan, Thank you for your feedback. We're glad you had a good time. Hope to see you again soon!

6/10 一般般

Richard

喜歡：整潔度
不喜歡：員工素質
a few smiles would help.
於 2024 年 5 月住了 1 晚
Aqsa 於 2024年5月14日回覆
Richard, Thank you for your feedback. We will certainly inform this to our team so we can provide a much better experience to all our guests. We hope to see you again soon!

10/10 有夠讚

Tara

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice and clean
於 2024 年 5 月住了 1 晚
Aqsa 於 2024年5月7日回覆
Tara, Thank you so much for your feedback. We are delighted to hear that you had a comfortable stay with us. We look forward to welcoming you back soon for another wonderful experience.

8/10 不錯哦

Michael

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Linda

團體旅遊
喜歡：整潔度、員工素質和設施服務
Only issue would be the ants in the pool/hot tube area
於 2024 年 4 月住了 4 晚
Aqsa 於 2024年4月29日回覆
Linda, Thank you for your feedback. I would like to apologize for the issues with the ant. We always do fumigation on regular intervals but as you mentioned will certainly recheck and take action on it. We hope to have the opportunity to welcome you back in the future.

10/10 有夠讚

Jeff

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very convenient to the I-75 in Georgetown. Lots of dining and businesses nearby. Nice.
於 2024 年 4 月住了 1 晚
Aqsa 於 2024年4月15日回覆
Thank you so much for your feedback. We are delighted to hear that you had a comfortable stay with us. We look forward to welcoming you back soon for another wonderful experience.

8/10 不錯哦

sidan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Richard 於 2024年4月13日回覆
Sidan, Thanks for the visit and rating, we hope to see you soon again!

10/10 有夠讚

Gary

喜歡：整潔度、員工素質和住宿環境和硬體
na
於 2024 年 4 月住了 1 晚
Richard 於 2024年4月13日回覆
Gary, Thanks for the visit and rating, we hope to see you soon again!

10/10 有夠讚

Mark

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice pool, hot tub, breakfast.
於 2024 年 4 月住了 1 晚
Richard 於 2024年4月8日回覆
Mark, Thanks for the visit and rating, we hope to see you soon again!

10/10 有夠讚

John

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Enjoyed stay, everything we wanted for this stay.
於 2024 年 4 月住了 1 晚
Richard 於 2024年4月8日回覆
John, Thanks for the visit and rating, we hope to see you soon again!

2/10 很糟糕

Tosha

We checked in and staff was friendly. We went to our room and it was not clean and smelled like smoke. It still had peoples stuff in it. They did not have a room that would accommodate but would not give us a discount on penthouse room which was the only room available that would fit my family of five. Waiting on refund.
於 2024 年 4 月住了 1 晚
Richard 於 2024年4月8日回覆
Tosha, We apologize regarding Housekeeping issue, We hope that you will provide us another chance in the future so that we can rectify our mistakes and prove our quality.

6/10 一般般

Kelli

家庭旅遊
喜歡：員工素質
The heat/air could not be turned off in our room without cutting off the plug circuit switch and tub didn’t have plug for bath. Had to have them change out the plate. It was very noisy at night
於 2024 年 4 月住了 1 晚
Aqsa 於 2024年4月6日回覆
Kelli, Thank you for your feedback. We apologize for the inconvenience you experienced with the heat system and the tub plug during your stay. This is certainly not our standards and we will take the necessary action to rectify these issues. We hope you will give us another chance to improve and provide you an expectational service.

6/10 一般般

Elizabeth

家庭旅遊
Please do not publish this, but since you asked ‘how can it be improved upon’.. we ve stayed at several comfort suites lately and the following were noticeably absent at this Georgetown location…. A no coffee bar B water is available but other locations have lemon infused water C no cookies or snacks available as at other locations D laundry area… very messy, I mentioned it to the front desk person, but no attention was given in the time I washed and dried. E since there was no coffee, hot tea bar, I made a cup in the room, but tea supply was scant and cups had no lids. F the lobby displays the 8.x rating… don’t be proud of a B, go for an A. G front desk person was efficient Thank you.
於 2024 年 4 月住了 1 晚
Aqsa 於 2024年4月6日回覆
Thank you for providing detailed feedback about your recent stay with us. We apologize for the condition of the laundry area and the absence of certain amenities. This is certainly not our standards and we are committed to continuously improve our services to meet and exceed the expectations of our guests. Your insights are greatly appreciated and will surely help us improve. We hope that you will provide us another chance in the future.

10/10 有夠讚

Douglas

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clerk at front desk was most helpful. Only drawback was the train whistles at 4:00 am in the morning. Lots of selection for breakfast
於 2024 年 3 月住了 1 晚
Aqsa 於 2024年3月18日回覆
Thanks for your feedback, Douglas. We apologize for the inconvenience caused by the noise. W are glad you enjoyed the breakfast. We hope to see you soon again!

10/10 有夠讚

Jennifer

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Aqsa 於 2024年3月14日回覆
Thank you for your rating. Hope to welcome you back soon.

10/10 有夠讚

Ellen

喜歡：整潔度、員工素質和住宿環境和硬體
Great place to stay
於 2024 年 3 月住了 1 晚
Richard 於 2024年3月4日回覆
Ellen, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

8/10 不錯哦

Russell

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
於 2024 年 2 月住了 3 晚
Richard 於 2024年2月26日回覆
Russell, Thanks for the rating and appreciation of the efforts we put for Guest satisfaction. , we hope to see you soon again!

8/10 不錯哦

Richard

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 2 晚
Richard 於 2024年2月26日回覆
Richard, Thanks for the visit and rating, we hope to see you soon again!

6/10 一般般

Michelle

喜歡：整潔度
不喜歡：員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Richard 於 2024年2月26日回覆
Michelle, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

6/10 一般般

真實旅客

喜歡：整潔度和住宿環境和硬體
No hot shower!
The hotel was great until we didn’t have enough hot water for a shower in the morning!! Very disappointing because the rest of our stay was fine.
於 2024 年 2 月住了 1 晚
Richard 於 2024年2月26日回覆
Valued Guest, We apologize regarding shower issue, We hope that you will provide us another chance in the future so that we can rectify our mistakes and prove our quality

10/10 有夠讚

Amy

喜歡：整潔度、員工素質和住宿環境和硬體
Clean, quiet and comfortable.
於 2024 年 2 月住了 1 晚
Richard 於 2024年2月26日回覆
Amy, Thanks for the visit and rating, we hope to see you soon again!

8/10 不錯哦

Michael

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Slept great
Room was excellent, continental breakfast was excellent -wide verity of choices. Excersise gym equipment needs repaired or replaced and hot tub filter needs looked at.
於 2024 年 2 月住了 2 晚
Richard 於 2024年2月12日回覆
Michael, We apologize regarding the Jim and Hot tub issue. We hope that you will provide us another chance in the future so that we can rectify our mistakes and prove our quality.

10/10 有夠讚

Ken

喜歡：設施服務
Very nice hotel, easy access, clean and comfortable.
於 2024 年 2 月住了 1 晚
Richard 於 2024年2月12日回覆
Ken, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 有夠讚

Kieasha

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I Loved Everything About The Hotel && My Room! I Definitely Recommend && If I Ever Visit Again This Will Be My Go To!
於 2024 年 2 月住了 2 晚
Richard 於 2024年2月12日回覆
Kieasha, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 有夠讚

Joseph

於 2024 年 2 月住了 1 晚
Aqsa 於 2024年3月20日回覆
Joseph, thank you for your review. We appreciate your response. Hope to welcome you back soon.

10/10 有夠讚

Andrea L

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Richard 於 2024年2月12日回覆
Andrea, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 有夠讚

Dongdi

家庭旅遊, 親子旅遊
喜歡：設施服務
Gas station is in front of door and very convenient location with lots of restaurants!
於 2024 年 1 月住了 2 晚
Richard 於 2024年1月23日回覆
Dongdi, Thanks for the visit and rating, we hope to see you soon again!

10/10 有夠讚

kim

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The front desk gal was awesome!
於 2024 年 1 月住了 1 晚
Richard 於 2024年1月23日回覆
Kim, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 有夠讚

Judy

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Richard 於 2024年1月23日回覆
Judy, Thanks for the visit and rating, we hope to see you soon again!

10/10 有夠讚

Joseph

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good value. Clean and comfortable. Nice area. Friendly staff. Excellent choice in all respects.
於 2024 年 1 月住了 1 晚
Richard 於 2024年1月11日回覆
Joseph, Thanks for the visit and rating, we hope to see you soon again!

10/10 有夠讚

Melissa

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Richard 於 2024年1月11日回覆
Melissa, Thanks for the visit and rating, we hope to see you soon again!

2/10 很糟糕

Scott

於 2024 年 1 月住了 1 晚
Richard 於 2024年2月12日回覆
Scott, Thanks for the visit and rating, we hope to see you soon again!

10/10 有夠讚

Wesley

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
My Expedia Confirmation was not in Hotel Computer and desk clerk was not helpful...until manager arrived. He confirmed reservation through Expedia and directed desk clerk to enter info into hotel computer,,, and all was well after that. Had manager not been on site, my stay might not have happened, despite a confirmed reservation. My room , breakfast, and stay were perfect..!
於 2024 年 1 月住了 1 晚
Richard 於 2024年1月11日回覆
Wesley, We apologize regarding the miscommunication, We hope to see you very soon again!

10/10 有夠讚

Jada

於 2023 年 12 月住了 1 晚
Richard 於 2024年1月11日回覆
Jada, Thanks for the visit and rating, we hope to see you soon again!

10/10 有夠讚

Philip

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Richard 於 2024年1月11日回覆
Philip, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 有夠讚

joseph，bedford

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
Very nice stay, comfortable bed, nice staff
於 2023 年 12 月住了 1 晚
Richard 於 2024年1月11日回覆
Joseph, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 有夠讚

Wesley

喜歡：整潔度、員工素質和住宿環境和硬體
Clean and comfortable, easy check in
於 2023 年 12 月住了 1 晚
Richard 於 2024年1月11日回覆
Wesley, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

8/10 不錯哦

Theresa

喜歡：住宿環境和硬體
於 2023 年 12 月住了 1 晚
Richard 於 2024年1月11日回覆
Theresa, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 有夠讚

Dexter

於 2023 年 12 月住了 1 晚
Richard 於 2023年12月22日回覆
Dexter, Thanks for the visit and rating, we hope to see you soon again!

10/10 有夠讚

Vicky

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I requested a room on the 1st floor. I was advised the 1st floor was for pets and given the option to choose another floor. It was quieter then other hotels I've staued at in the area. Very comfy room. I would stay again!!
於 2023 年 12 月住了 2 晚
Richard 於 2023年12月22日回覆
Vicky, Thanks for the rating and appreciation of the efforts we put for Guest satisfaction. , we hope to see you soon again!

10/10 有夠讚

eric

情侶出遊
喜歡：住宿環境和硬體
Very clean
於 2023 年 12 月住了 1 晚
Richard 於 2023年12月22日回覆
Eric, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 有夠讚

Nancy

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Richard 於 2023年12月22日回覆
Nancy, Thanks for the visit and rating, we hope to see you soon again!

10/10 有夠讚

William

於 2023 年 12 月住了 1 晚
Richard 於 2023年12月22日回覆
William, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 有夠讚

Gloria

團體旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great
於 2023 年 11 月住了 1 晚
Richard 於 2023年12月7日回覆
Gloria, Thanks for the visit and rating, we hope to see you soon again!

2/10 很糟糕

SANJAY，Ann Arbor

於 2023 年 12 月住了 1 晚
Richard 於 2024年1月11日回覆
Sanjay, Thanks for the visit and rating, we hope to see you soon again!

10/10 有夠讚

Gloria

親子旅遊
Great place
於 2023 年 11 月住了 1 晚
Richard 於 2023年12月7日回覆
Gloria, Thanks for the visit and rating, we hope to see you soon again!

10/10 有夠讚

Brad

於 2023 年 11 月住了 1 晚
Richard 於 2023年12月22日回覆
Brad, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!