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Candlewood Suites Lexington Medical District, an IHG Hotel的評分

2.5 out of 5
Candlewood Suites Lexington Medical District, an IHG Hotel
501 Waller Avenue, Lexington, KY

評論

9.2

太棒了

10 分，有夠讚；342 則評論中有 248 則" "
8 分，不錯哦；342 則評論中有 61 則" "
6 分，一般般；342 則評論中有 14 則" "
4 分，不太好；342 則評論中有 13 則" "
2 分，很糟糕；342 則評論中有 6 則" "

9.6/10

整潔度

9.2/10

員工素質

8.8/10

設施服務

9.4/10

住宿環境和硬體

9.2/10

環保程度

評論

10/10 有夠讚

Daphne

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel was clean and the staff was friendly. The suite has everything you would need in the kitchen area.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Rosa

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stayed there for a concert I attended. It was clean and spacious. Beds were great. Would definitely recommend.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Ladyrius

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2024 年 5 月住了 1 晚
Madison 於 2024年5月25日回覆
Hi Ladyrius, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon! Thank you

8/10 不錯哦

Miki

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚
Madison 於 2024年5月25日回覆
Hi Miki, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon! Thank you

10/10 有夠讚

Bridget

喜歡：整潔度、員工素質和住宿環境和硬體
Stayed for 2 nights just passing thru Lexington. Front desk staff during all shifts were VERY friendly and efficient. The room was VERY clean. Bed was comfortable, good bedding. Provided kitchen supplies were good quality. Water pressure was good....just pre plan for your shower and start water approx 15 minutes before you need to get in and you will have plenty of hot water. Coffee in the morning was good. Safe area, easy parking. Prefect for our short trip but I would definitely recommend for long term stay.
於 2024 年 5 月住了 2 晚
Madison 於 2024年5月19日回覆
Hi Bridget, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with feedback. We hope to see you again soon!Thank you

10/10 有夠讚

Erin

於 2024 年 5 月住了 1 晚
Madison 於 2024年5月22日回覆
Hi Erin, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon!Thank you

10/10 有夠讚

David

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Easy check in
於 2024 年 4 月住了 1 晚
Brenda 於 2024年5月1日回覆
Thank you for taking the time to share your feedback with us. We look forward to having you as a guest again, soon.

10/10 有夠讚

Thomas

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay
於 2024 年 4 月住了 2 晚
Brenda 於 2024年5月1日回覆
Thank you for taking the time to share your feedback with us. We hope to have you as a guest again, soon.

8/10 不錯哦

Michelle

於 2024 年 4 月住了 2 晚
Madison 於 2024年5月19日回覆
Hello Michelle, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with feedback. We hope to see you again soon!Thank you

10/10 有夠讚

Michael

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Did not feel like a hotel. Very spacious. Will definitely stay again.
於 2024 年 4 月住了 1 晚
Adrianna 於 2024年4月22日回覆
Hi Michael,I would like to start by thanking you for your recent stay with us. We appreciate you taking the time to provide us with feedback. We hope to see you again soon!

10/10 有夠讚

Jane

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice stay
於 2024 年 4 月住了 1 晚
Adrianna 於 2024年4月22日回覆
Hi Jane,I would like to start by thanking you for your recent stay with us. We appreciate you taking the time to provide us with feedback. We hope to see you again soon!

8/10 不錯哦

Joseph

於 2024 年 4 月住了 1 晚
Madison 於 2024年5月19日回覆
Hi Joseph, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with feedback. We hope to see you again soon!Thank you

10/10 有夠讚

Michael

於 2024 年 4 月住了 2 晚
Madison 於 2024年5月19日回覆
Hello Michael, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with feedback. We hope to see you again soon!

2/10 很糟糕

Kristina

於 2024 年 3 月住了 1 晚
Adrianna 於 2024年4月23日回覆
Hi Kristina,I would like to start by apologizing for your experience during your stay. We appreciate you taking the time to provide us with feedback. We take feedback such as yours very seriously and use it to coach our team We hope you give us another chance and decide to stay with us again.

10/10 有夠讚

Mandy，New Palestine

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location to campus
於 2024 年 4 月住了 2 晚
Adrianna 於 2024年4月8日回覆
Hello Bethany,Thank you for taking the time to provide us with feedback. We hope to see you again soon!

10/10 有夠讚

Bethany

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great budget property
於 2024 年 3 月住了 1 晚
Adrianna 於 2024年4月8日回覆
Hello Bethany,Thank you for taking the time to provide us with feedback. We hope to see you again soon!

10/10 有夠讚

Jill

於 2024 年 4 月住了 1 晚
Adrianna 於 2024年4月8日回覆
Hello jill,Thank you for taking the time to provide us with feedback. We hope to see you again soon!

10/10 有夠讚

Robbie

喜歡：住宿環境和硬體
Like new facilities.
於 2024 年 4 月住了 1 晚
Adrianna 於 2024年4月8日回覆
Hello Robbie,Thank you for taking the time to provide us with feedback, we hope to see you again soon!

10/10 有夠讚

Big V &

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Adrianna 於 2024年4月8日回覆
Hi,Thank you for taking the time to provide feedback, we hope to see you again soon.

10/10 有夠讚

Thomas

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was friendly and accomodating. Room was clean and restful.
於 2024 年 3 月住了 1 晚
Madison 於 2024年4月3日回覆
Hello Thomas, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback.

10/10 有夠讚

Janet

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Madison 於 2024年4月3日回覆
Hi Janet, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon.

10/10 有夠讚

Brenda

商務旅客
喜歡：整潔度、員工素質和設施服務
Close to University of Kentucky
於 2024 年 3 月住了 1 晚
Madison 於 2024年4月1日回覆
Hello Brenda, Thank you for your recent stay with us. I would like to thank you for taking the time to provide us with your feedback. We hope to see you again soon! Thank you

4/10 不太好

Jennifer

家庭旅遊
喜歡：整潔度
The hotel was VERY noisy. Every time the people upstairs showered or flushed it sounded like it was raining in our room. When the people upstairs were moving around it sounded like our ceiling might cave in. One night at 1:30 am the fire alarm went off -false alarm. In the parking lot outside our window there was a faulty light that flickered all night. On the plus side, the staff was very pleasant the few times we interacted with them. And the location was convenient to UK for us.
於 2024 年 3 月住了 3 晚
Madison 於 2024年4月1日回覆
Hello Jennifer, I would like to thank you for recent stay with us. We apologize for the noise issues experienced during your stay with us. We will have the light you referred to fixed as soon as possible. We hope to have the opportunity to have you as a guest again so that we can earn back your trust and show you that we value every guests opinion. We appreciate your feedback.Thank you

6/10 一般般

Steve

喜歡：整潔度、員工素質和住宿環境和硬體
Was a little unhappy with the ants in the bath room and on counter and the fire alarm going off 2 diffrent times in middle night to be told it was a false alarm
於 2024 年 3 月住了 1 晚
Madison 於 2024年4月1日回覆
Hello Steve, I would like to thank you for your recent stay with us. I do apologize for the issues experienced during your stay with us. We will inspect the room you stayed in & get this taken care of right away. Thank you

10/10 有夠讚

joanna

喜歡：住宿環境和硬體
Clean and quiet.
於 2024 年 3 月住了 2 晚
Madison 於 2024年4月1日回覆
Hi Joanna, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon. Thank youMadison

10/10 有夠讚

Sheila

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
One night stay to visit UofK. Clean, efficient and convenient.
於 2024 年 3 月住了 1 晚
Madison 於 2024年4月1日回覆
Hi Shelia, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon!Thank you

10/10 有夠讚

Curtis，Leicester

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Nice clean hotel. Bed was comfy.
於 2024 年 3 月住了 1 晚
Madison 於 2024年4月1日回覆
Hi Curtis, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon!Thank you

10/10 有夠讚

Jodi

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
loved that use of the laundry room was no extra charge Very comfy bed/pillows Nice Room, very clean Very good coffee in the morning in the lobby 5 stars!
於 2024 年 3 月住了 1 晚
Madison 於 2024年4月1日回覆
Hi Jodi, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon!Thank you

10/10 有夠讚

Patricia

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Madison 於 2024年4月1日回覆
Hi Patricia, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon!Thank you

2/10 很糟糕

Kiara

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
Roaches.
於 2024 年 3 月住了 1 晚
Madison 於 2024年3月17日回覆
Hello Kiara, I would like to apologize for the inconvenience experienced during your stay with us. We have dealt with this situation. However, we hope to have the pleasure of serving you again in the future for a much better experience.

10/10 有夠讚

Amber

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Always enjoy this hotel
於 2024 年 3 月住了 1 晚
Brenda 於 2024年5月1日回覆
Thank you for taking the time to share your feedback with us. We hope to have you as a guest again, soon.

10/10 有夠讚

diamond

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place would stay again
於 2024 年 3 月住了 1 晚
Madison 於 2024年3月17日回覆
Hello Diamond, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon!

10/10 有夠讚

Saul

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great!
於 2024 年 3 月住了 2 晚
Brenda 於 2024年3月14日回覆
SaulThank you for sharing your experience.

10/10 有夠讚

Paige

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Brenda 於 2024年3月14日回覆
Paige,Thank you for taking the time to do a review. We are very happy you enjoyed your stay with us and look forward to having you as a guest again, soon.

10/10 有夠讚

Norman

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice place to stay. Very clean.
於 2024 年 3 月住了 1 晚
Brenda 於 2024年3月14日回覆
Norman,Thank you for taking your time to share your feedback with us. We hope to have you as a guest again, soon.

10/10 有夠讚

anna，Naperville

喜歡：整潔度
於 2024 年 3 月住了 1 晚
Madison 於 2024年3月4日回覆
Hi Anna, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon.

10/10 有夠讚

Jesse

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It looks new and the staff was great. The room was clean and roomy.
於 2024 年 2 月住了 2 晚
Madison 於 2024年2月28日回覆
Hello Jesse, I would like to thank you for your recent stay with us. We greatly appreciate you taking the time to provide us with your feedback. We hope to see you again soon!Thank you

8/10 不錯哦

Amber

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
How big the rooms are
於 2024 年 2 月住了 1 晚
Madison 於 2024年2月28日回覆
Hi Amber, Thank you for your recent stay with us! We appreciate you taking the time to leave us a review! Hopefully we see you again soon. Thank you

10/10 有夠讚

shironda m

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved the room, Property was clean. Wished they had breakfast but overall amazing stay and will stay again!
於 2024 年 2 月住了 2 晚
Madison 於 2024年3月4日回覆
Hi Shironda, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：設施服務
Very nice, clean room. The kitchenette was very useful.
於 2024 年 2 月住了 7 晚
Madison 於 2024年2月28日回覆
Hi Marissa, I would like to thank you for your recent stay with us! We appreciate the feedback. We are so happy you enjoyed our kitchenette. Hopefully we see you again soon!

10/10 有夠讚

Mary

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Liver that “C” word trip 4.
Another trip to the University of Kentucky Medical Clinic, have found this to be a great place to stay. Very friendly and helpful staff.
於 2024 年 2 月住了 1 晚
Madison 於 2024年2月28日回覆
Hello Mary, I would like to thank you for your recent stay with us & for taking the time to provide us with your feedback! Hopefully we see you again soon!Thank you

10/10 有夠讚

Kathy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice room
於 2024 年 2 月住了 1 晚
Brenda 於 2024年3月1日回覆
Kathy,Thank you for taking the time to review our property. We are glad you enjoyed your stay.

8/10 不錯哦

Brenda

喜歡：整潔度和員工素質
Location is great to access UK but walls are super thin.
於 2024 年 2 月住了 2 晚
Madison 於 2024年3月1日回覆
Hello Brenda, I would like to thank you for your recent stay with us. We greatly appreciate you taking the time to provide us with your feedback. We hope to see you again soon!

10/10 有夠讚

John

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room was really clean and equipped perfectly! Will be staying here again. The staff was extremely helpful and nice during check in and out.
於 2024 年 2 月住了 1 晚
Madison 於 2024年3月1日回覆
Hi John, I would like to thank you for your recent stay with us. We greatly appreciate you taking the time to provide us with your feedback. We look forward to seeing you again!

4/10 不太好

Amber

情侶出遊
喜歡：整潔度
I was highly disappointed this trip. There was someone bouncing a basketball against the wall in the room above us until almost 11p. We never could get hot water out of the bathroom sink and when taking a shower the next morning there was barely water pressure or any hot water. It was luke warm at best.
於 2024 年 2 月住了 1 晚
Madison 於 2024年2月28日回覆
Hi Amber, I would like to start by apologizing for the inconvenience you experienced with noise/water during your stay. We appreciate the feedback and hope to see you stay with us again so we can provide you with better experience.

10/10 有夠讚

Judy

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Madison 於 2024年3月1日回覆
Hello Judy, I would like to thank you for your recent stay with us. We greatly appreciate you taking the time to provide us with your feedback. We hope to see you again soon!

10/10 有夠讚

Dariahn

於 2024 年 2 月住了 2 晚
Madison 於 2024年3月1日回覆
Hi Dariahn, I would like to thank you for your recent stay with us. We greatly appreciate you taking the time to provide us with your feedback. We hope to see you again soon!

10/10 有夠讚

Gregory，Kearney

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
Nice staff - clean - price affordable
於 2024 年 1 月住了 2 晚
Madison 於 2024年3月1日回覆
Hello Gregory, I would like to thank you for your recent stay with us. We greatly appreciate you taking the time to provide us with your feedback. We hope to see you again soon!

8/10 不錯哦

Amber

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Several areas in the room stained. Front door staff very monotone and not friendly.
於 2024 年 1 月住了 1 晚
Madison 於 2024年3月4日回覆
Hi Amber, I would like to start by apologizing about the inconvenience experienced during your stay with us. This is not the experience we want you to have. We hope to have the opportunity to serve you again.

8/10 不錯哦

Nancy A

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hot water was an issue…other than that…great stay!!
於 2024 年 1 月住了 1 晚
Madison 於 2024年3月4日回覆
Hi Nancy, I would like to thank you for your recent stay with us. I apologize for the issues you had with your hot water. We hope to see you again for a much better experience.