Thank you for the great review and let me assure you that checking in at the other hotel is quite normal especially for when it comes to staff coverage.

Thank you for the great review. We hope that you visit in the near future and we can make your stay even better.

We are very sorry for the issues you had during your stay. Our front desk agent that normally covers Seaport had been helping out at nights so unfortunately couldn't work the hours that were posted on the door. As for the issue with secured doors, the front desk agent is very diligent on making sure that guests keep doors closed but sadly some of the guests don't abide by the rules and let them know we don't have any responsibility for keeping dorrs opened. For the case with the parking lot issue, we do share with other businesses that are in the same parking lot and we can't always manage what happens. We are sorry for the issues and we will try to make sure that the next time you stay we will make it much better.

Thank you for the positive review, we hope to see you in future stays and make your stay even better

Thank you for the great review and we hope that next time you stay we can make it even better for you.

We are happy to hear you like the room during your stay. As for the issues you had with front desk not being around, there is a sign that they leave with personal number to call on the counter if anyone needed help as the agent does security rounds as well as help other guests. The other issue concerning the knock on door was our front desk agent doing as management asked since they were told to let guests know so we are sorry about being disturbed. With the issue about the bugs, some guests do leave windows open and flys come in and will make sure that we deal with issue quickly and efficiently.

Thank you for your review and we are very happy that you had an enjoyable time with your dog as well and hope to see you in future visits. We will make sure that these issues get fixed so that you don't have to run into these again.

We thank you for your review and we also hope to see you in future visits again.

We are very sorry for how things were with your stay and hope that this doesn't happen in future stays. Please be assured that the front desk agent is just doing their job as every guest is required to sign papers informing guests of this before signing. As to the smoke detector, our maintenance crew have been busy during your stay and also be assured that the detector is in working order as it was tested 2 weeks prior to when you checked in.

We are very sorry for how the room is and we hope that this doesn't impact future visits as we will make sure that this problem doesn't occur in the future.

We are very sorry that you had a bad experience and would love to know how we can make your trip in the near future a better one than the last.

You were in the room two hours past check out. You told our staff multiple times over the period of 2 hours we were on your way over to extend but never showed up. At this point we needed to get into the room and clean it to resell as you weren’t extending your stay. You also tampered with our smoke alarm which is against the law.

We are very sorry for how you feel we are understaffed and want to assure you that the next time you visit you won't feel that we aren't and that it be more enjoyable for future.

Mitchell, your review is not even close to true. There was no human feces anywhere to be found.

We thank you for the great review and hope that you visit us again in the near future

Carla, it’s unfortunate the person staying wasn’t able to complete this survey as when I talked to him he was very pleased with his stay. We do not charge for service animals either. That is against the law. We also don’t allow fighting on property and those involved are no longer allowed on property and shouldn’t have been on property to start with. This was an uncontrollable thing for us to handle as we share the parking lot with other businesses. We also thanked him multiple times for stopping the fight as well.

We would love to hear what your concerns were during your stay as it helps us learn what we could do to fix any issues as well as make future stays much more relaxing and comfortable.

We thank you for the very kind review and hope that we improve everything even more for the next time.

We thank you for the great review and we hope that we can improve much more for future stays with us.

Thank you for the positive review and we like to apologize about the the dining being close and hope that we see you in the near future.

Sean, we do apologize about the inconvenience. If you would have let the front desk know of the issue we had other rooms we could have moved you to.

I am sorry that you had a unfortunate stay and would like to make sure that your next stay is much better and easier.

We are very sorry and on behalf of the the hotel we sincerely apologize and that we hope in the future stays, we meet your standards and enjoy in the future.

Thank you for the review an if you have time, would like to know how we may be able to improve for the next time you stay with us in the future.

Thank you for the good ratings and we hope that you visit us again on your future visits.

We are very sorry for the unfortunate check in, we will talk to the front desk agent and have them trained better for the next time you visit.

Thank you very much for the positive review and that we hope to see you stay with us in future visits again.

We are very sorry for the way the property looks and that management is in the works on getting the property to be much better and that it in future visits it will look more to your liking.

We are very sorry to hear about that. Please accept our deepest apologies on the issue and hope that this won't discourage you from visiting us again and will make sure that the issue will be fixed.

We are very sorry for the issue you had. We hope that this one bad error will not affect you booking with us again and that we will make sure rooms are properly looked at before check ins.

We are very happy to hear that your stay was enjoyable. We are very sorry about the issue with the spiders and cobwebs and will make sure that these issues won't be a problem for the next time you come and visit us.

We thank you for the positive review score and would like to know more on how we can improve our standards to you and other guests who stay here.

We are very sorry to see you didn't enjoy your stay and would really appreciate it if we could learn more on how we could change to make future stays more enjoyable to you and other guests that visit us.

We are very glad to hear that you enjoyed your stay and hope that you book with us again.

We are terribly sorry for the conditions of the room. We will make sure that these are brought to the attention of management and make sure that we get these cleaned and hope that this won't discourage you from visiting us again.

Thank you for the positive review and hope that the next time you visit you come and stay with us again and that we can make things a more enjoyable and pleasurable stay than the last one you had.

Ryan, thank you for taking your time to leave us a review. We are glad you enjoyed your stay and hope to see you again in the near future.

Please accept our apologies for the issue with having to walk across the lot to the other hotel to get your keys made as well as the door being locked. We also apologize for not having an agent at the front desk as it was their scheduled time off and does make things bit more inconvenient and hope that this mishap doesn't sway you from coming back and staying again.

We the hotel staff apologize for not having coffee in the room for your stay. Please note that our staff is more than happy to bring you some if asked. We also like to apologize for not having staff where you were as unfortunately we only have one member of staff working there from 2pm-10pm and other staff is just a call away if you ever need anything in future stays.

Robin, We are sorry to hear this of your experience while staying with us, and apologize for everything that occurred during your stay. We can assure your review will be shared with our staff teams for training and feedback purposes.

Culley, We do apologize for the inconvenience during the check in process. Thank for you feedback, we will share this with our staff for training purposes. We are sorry to here that you did not enjoy your stay with us.

Joel, thank you for taking your time to leave us a review but unfortunately your facts aren't lining up to the events that happened that day. The cops were called due to you picking flowers and causing property damage. Once they arrived illegal substance was found in your possession. The damage fees are for all the flowers your destroyed around the building, the night stands, lamp, and linen that was destroyed. Along with the extra cleaning we had to do for the human biohazard we had to sanitize around the building.

Thank you for taking time to leave a review. We hope to see you in the future.

Gary, Thank you for leaving us a review. We are happy to see you enjoyed your stay!

Louis, thank you for taking your time to leave a review. We hope to see you in the future.

Thank you for taking time to leave us a review.We hope to see you in the future.

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

Thank you for taking your time to leave a review. We hope to see you in the future

Stephen, we are sorry we were unable to meet or exceed your expectations.

Thank you for taking time to leave us a review. We hope to see you in the future.