Hell on earth. Pretend to be 5 stars hotel, with “luxurious” “suites” but revealed as a bad hostel. We made a reservation for the GRAND SUITE (grand sh1t) for more than 300$ per night for 3 nights, but we got a poor room: No storage place for clothes in the room; No bath 🛀 , only shower 🚿 ; A shared balcony with the next room; Very poor amenities; Very basic shampoo and soap (like in a 3 stars hotel); No bellboy; No concierge; No security at the hostel; No waiters at the lobby; Very tiny swimming pool;
The so called “Grand Suite” didn’t offer even forks, knives or glasses for wine, not to speak about the empty minibar or the absence of bottles opener..; The sofa was like of the poorest guesthouses in India 🇮🇳; The shuttle service which was promised from the airport was revealed as a big nothing..; The staff was RUDE !!!!; The welcoming experience was awful 😢;No espresso machine in the “suite” 😳; the breakfast was shameful : no espresso, no traditional Greek food, no smoked salmon, no fresh bread, no mineral water, no menu, just rotten fruits and a disastrous service!!!!
Look at the pictures attached!!!!!!
As we complained to the management about our awful experience and sent them the draft of this review they expelled us from the hostel !!!!!! We were left abandoned in the streets without a place to sleep in!!!! Many-many guests were disappointed. Finally they refund us , but it didn’t heal our trauma.
