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雷諾克斯切薩皮克旅館的評分

3 out of 5
雷諾克斯切薩皮克旅館
210 West Street, P.O. Box 1920, Lenox, MA

評論

7.2

不錯哦

10 分，有夠讚；8 則評論中有 3 則" "
8 分，不錯哦；8 則評論中有 0 則" "
6 分，一般般；8 則評論中有 4 則" "
4 分，不太好；8 則評論中有 1 則" "
2 分，很糟糕；8 則評論中有 0 則" "

7.2/10

整潔度

9.4/10

員工素質

6.0/10

設施服務

6.8/10

住宿環境和硬體

評論

6/10 一般般

真實旅客

情侶出遊
喜歡：員工素質
Very convenient location to arts / outdoors events in Lenox area. Available for one night stay, last minute booking. Host very responsive
於 2019 年 10 月住了 1 晚
John 於 2019年10月16日回覆
Thank-you very much for your input and recognition. If there is anything that we can do to improve; please let us know. Hopefully we can serve you in the future.

10/10 有夠讚

Vincent

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Location, location, location
John the Innkeeper is overly accommodating and offers terrific advice. The location couldn't be better and Lenox (downtown) is charming.
於 2019 年 8 月住了 2 晚
John 於 2019年8月15日回覆
Thank-you very much, Vincent, for taking the time to offer your review and your thoughts. It is always gratifying when our efforts to serve our guests are appreciated. Looking forward to seeing you again.

6/10 一般般

真實旅客

於 2019 年 7 月住了 1 晚
John 於 2019年8月15日回覆
Thank-you for your review. We are curious as to what we could do better for you. We are always open to suggestions.

4/10 不太好

Anna，Oakland

情侶出遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
The goodwill of the property owner does not outweigh the downsides of the property, unfortunately. The owner is kind, attentive, and very responsive. The bed had springs that you could feel (the owner did make an attempt to rectify this but it didn't happen in time for our stay). There is dirt in just about every corner of the house; the kitchen is not up to restaurant cleanliness standards. There is trash in the yard, broken pots near front door, and dirt on front porch (first impressions count). There is a continuing musty odor that is strong when you enter. Part of the upstairs bathroom sink is falling apart at the side. I feel bad for reporting this as the owner was so kind and thoughtful but I cannot justify giving this even 3 stars. It is close to Tanglewood however and the owner know the town very well. I would not stay here again.
於 2019 年 6 月住了 3 晚

6/10 一般般

Elizabeth

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
The host of the Inn couldn't be more nice and accommodating but the Inn and the rooms could really use a good dusting/cleaning and overall update. That being said, it is extremely well located to Tanglewood.
於 2018 年 8 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 1 晚
John 於 2018年8月8日回覆
Thank-you for recognizing our efforts to serve you. Hopefully you'll allow us to do so again.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent service
John 於 2016年7月19日回覆
It is always gratifying when our efforts are appreciated. We look forward to serving you in the future.

6/10 一般般

真實旅客

喜歡：員工素質
不喜歡：客房舒適度
Clean and basic B & B close to Tanglewood grounds
Rooms are in a renovated older house. They are a little small, so the rooms themselves are not meant for lingering, although there is a living-room sized sitting room on the ground floor. The place is a little hard to find from the main road if you haven't been there before.
John 於 2016年7月19日回覆
Thank-you for recognizing our efforts to serve you. Part of our charm is our quiet setting. That, of course, is partly due to being in a residential zone. Unfortunately, because of that zoning, our signage is restricted by law. To help circumvent this condition, we have a flashing green light on our lamp post which helps to find us after dark.