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鹽湖城/李海凱悅飯店的評分

3 out of 5
鹽湖城/李海凱悅飯店
3700 North Outlet Parkway, Lehi, UT

評論

9.4

好極了

10 分，有夠讚；1286 則評論中有 1014 則" "
8 分，不錯哦；1286 則評論中有 162 則" "
6 分，一般般；1286 則評論中有 63 則" "
4 分，不太好；1286 則評論中有 23 則" "
2 分，很糟糕；1286 則評論中有 24 則" "

9.6/10

整潔度

9.6/10

員工素質

9.4/10

設施服務

9.6/10

住宿環境和硬體

9.4/10

環保程度

評論

10/10 有夠讚

Yan wen

於 2023 年 11 月住了 1 晚
Ravichander Golla 於 2023年12月5日回覆
Dear Yan Wen: Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Ravichander GollaAssistant General ManagerHyatt Place Salt Lake City/Lehi

10/10 有夠讚

Arturo

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing place to stay lots of restaurants and shopping
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Tiffany

喜歡：整潔度
於 2024 年 4 月住了 1 晚
Tyler 於 2024年4月30日回覆
Thanks for the 5 out of 5!

10/10 有夠讚

William

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
No microwave and refrigerator was not working
於 2024 年 4 月住了 1 晚
Tyler 於 2024年4月30日回覆
Thanks for the 5 out of 5! I did want to note that we have a shared microwave in the lobby that all guests can use. Thank you for letting us know about the refrigerator so we can get that replaced.

10/10 有夠讚

Andrew

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved the hotel and yummy breakfast every morning! The pool and hot tub are great! We even requested a crib for our baby and it was ready and waiting in the room when we arrived. We will definitely be staying here again.
於 2024 年 4 月住了 3 晚
Tyler 於 2024年4月30日回覆
Thanks for the 5 out of 5! We are so glad to hear you enjoyed your stay and look forward to seeing you again soon.

10/10 有夠讚

Jay

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great property. Great location.
於 2024 年 4 月住了 2 晚
Tyler 於 2024年4月30日回覆
Thanks for the 5 out of 5!

10/10 有夠讚

marilyn，Modesto

情侶出遊
Very inviting…and attractive. Made a statement.nice, spacious room. Upgraded breakfast. Will probably stay there again. Nice job!
於 2024 年 4 月住了 2 晚
Tyler 於 2024年4月30日回覆
Thanks for the 5 out of 5! We are so glad to hear you enjoyed breakfast and hope to see you again soon!

10/10 有夠讚

Judith

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
New , clean , friendly staff
於 2024 年 4 月住了 1 晚
Tyler 於 2024年4月30日回覆
Thanks for the 5 out of 5! Friendly staff is one of our favorite compliments!

10/10 有夠讚

Leanna

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Tyler 於 2024年4月30日回覆
Thanks for the 5 out of 5!

10/10 有夠讚

Deyby

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Inexpensive and very beautiful room. Bed was comfortable.
於 2024 年 4 月住了 1 晚
Marcus Curtis 於 2024年4月17日回覆
thank you for taking the time to do the survey. We also want to thank you for the wonderful score. We look forward to you staying with us again.

10/10 有夠讚

ademola

喜歡：整潔度、員工素質和住宿環境和硬體
Great customer service
於 2024 年 4 月住了 2 晚
Marcus Curtis 於 2024年4月17日回覆
thank you for taking the time to do the survey. We also want to thank you for the wonderful score. We look forward to you staying with us again.

10/10 有夠讚

Matthew

喜歡：設施服務
Great service
於 2024 年 4 月住了 1 晚
Marcus Curtis 於 2024年4月17日回覆
thank you for taking the time to do the survey. We also want to thank you for the wonderful score. We look forward to you staying with us again.

10/10 有夠讚

Tiffany

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room was clean, staff was nice, and included breakfast was great.
於 2024 年 4 月住了 1 晚
Marcus Curtis 於 2024年4月17日回覆
thank you for taking the time to do the survey. We also want to thank you for the wonderful score. We look forward to you staying with us again.

8/10 不錯哦

Kristie

家庭旅遊
Great location
於 2024 年 4 月住了 2 晚
Marcus Curtis 於 2024年4月17日回覆
thank you for taking the time to do the survey. We also want to thank you for the wonderful score. We look forward to you staying with us again.

10/10 有夠讚

christine，puyallup

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Clean and well maintained Excellent service
於 2024 年 4 月住了 1 晚
Marcus Curtis 於 2024年4月6日回覆
Thank you for taking the time to complete the survey. We thank you for the wonderful score. we look forward to you staying with us again.

10/10 有夠讚

Gertrude

家庭旅遊
喜歡：設施服務
Beautiful mountain views, clean, great breakfast, friendly staff, and SUPERB customer service,
於 2024 年 3 月住了 4 晚
Tyler 於 2024年4月3日回覆
Thank you for the wonderful review! We are so glad to hear you enjoyed our great location, breakfast and friendly team. We hope to see you again soon!

10/10 有夠讚

Ralph，Colorado Springs

於 2024 年 4 月住了 1 晚
Marcus Curtis 於 2024年4月6日回覆
Thank you for taking the time to complete the survey. We thank you for the wonderful score. we look forward to you staying with us again.

10/10 有夠讚

María Margarita

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Me gustó que tenía lavandería para los huéspedes sin duda mi lugar preferido cuando vengo a Lehi, Utah
於 2024 年 3 月住了 2 晚
Marcus Curtis 於 2024年4月2日回覆
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 有夠讚

Diana

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Beautiful clean spacious suite! Comfortable beds and clean spacious bathroom. Kitchen stocked with cookware and dish soap. Laundry on 3rd floor. Breakfast was decent. Grocery, shopping outlet and lots of food walking distance. We enjoyed our very restful stay before heading into Moab.
於 2024 年 3 月住了 1 晚
Marcus Curtis 於 2024年4月2日回覆
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 有夠讚

Duane

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent facility that is new/modern, clean and centrally located with lots to do out the door. Staff was friendly and accommodating
於 2024 年 3 月住了 1 晚
Marcus Curtis 於 2024年4月2日回覆
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

6/10 一般般

Sarah

喜歡：整潔度、員工素質和設施服務
This hotel has the potential to be great but there are a few things that need improvement. The ac didn’t work in the room and the fan was very loud, the bathroom door wouldn’t lock, and it looked liked things were just patched up, not actually fixed the right way, if that makes sense. It was a clean facility and the breakfast was great.
於 2024 年 3 月住了 1 晚
Marcus Curtis 於 2024年4月2日回覆
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.

10/10 有夠讚

María Margarita

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excelente siempre me quedo aquí cuando vengo a Utah
於 2024 年 3 月住了 1 晚
Marcus Curtis 於 2024年4月2日回覆
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 有夠讚

Ethan

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing hotel
於 2024 年 3 月住了 1 晚
Marcus Curtis 於 2024年4月2日回覆
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

8/10 不錯哦

Robyn

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We stopped here for 1 night on our way through salt lake. The hotel is in an awesome location with lots of shopping and food options close to the hotel. The lobby and breakfast area are great! Our room was also nicely set up. We were given a room right on the pool which my kids thought was great but others may not think so haha! Even thought it was only 12 Celsius outside we still went swimming and the pool was nice and warm! Overall a great experience staying here!
於 2024 年 3 月住了 1 晚
Marcus Curtis 於 2024年4月2日回覆
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

6/10 一般般

denise

於 2024 年 3 月住了 1 晚
Tyler 於 2024年4月30日回覆
Thank you for leaving a review. If you have any additional information that may help us improve our service and product, we would love to hear it!

8/10 不錯哦

Terri，Prescott

於 2024 年 3 月住了 8 晚
Marcus Curtis 於 2024年4月17日回覆
thank you for taking the time to do the survey. We also want to thank you for the wonderful score. We look forward to you staying with us again.

10/10 有夠讚

Taylar

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly staff. Breakfast options were great. Perfect area for shopping and food.
於 2024 年 3 月住了 4 晚
Marcus Curtis 於 2024年3月20日回覆
Thanks for taking the time to take the survey. We also want to thank you for the awesome review. We will share your kind words with our staff. We look forward to you staying with us again.

10/10 有夠讚

Marc

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Buitenwijk gelegen maar helemaal nieuw. Zelfs met dinergelegenheid. Kamers mooi groot. Op loopafstand restaurant.
於 2024 年 3 月住了 2 晚
Marcus Curtis 於 2024年3月14日回覆
Thanks for the awesome review. Glad you enjoyed the location.

10/10 有夠讚

Elva，Roosevelt

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Marcus Curtis 於 2024年3月13日回覆
Thanks for the awesome review. Can't wait to see you again.

10/10 有夠讚

Valerie

於 2024 年 3 月住了 1 晚
Marcus Curtis 於 2024年4月2日回覆
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

10/10 有夠讚

Aaron

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was very clean.
於 2024 年 3 月住了 1 晚
Marcus Curtis 於 2024年3月12日回覆
Thanks for the awesome review. We look forward to seeing you again.

10/10 有夠讚

Percia

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very clean and spacious room. Quiet and close to lots of shopping and food.
於 2024 年 3 月住了 2 晚
Marcus Curtis 於 2024年3月12日回覆
Thanks for the awesome review. We look forward to seeing you again.

10/10 有夠讚

James

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
great place to stay
於 2024 年 3 月住了 2 晚
Marcus Curtis 於 2024年3月12日回覆
Thanks for the awesome review. We look forward to seeing you again.

10/10 有夠讚

Andrew

於 2024 年 3 月住了 2 晚
Marcus Curtis 於 2024年3月30日回覆
Thank you for taking the time to do the survey. We also want to say thanks for the awesome review.

10/10 有夠讚

Cari Ann

喜歡：整潔度、員工素質和住宿環境和硬體
We loved this Hotel such a convenient place to stay for us so close to freeway and shopping and dining also close to where are family lives. Staff was always so friendly and helpful
於 2024 年 3 月住了 2 晚
Marcus Curtis 於 2024年3月9日回覆
Thank you so much for the wonderful review and the kind words. We look forward to your next visit.

10/10 有夠讚

Tori

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Marcus Curtis 於 2024年3月9日回覆
Thank you so much for taking the time for the survey and leaving and amazing score. We look forward to your next visit.

6/10 一般般

Stephanie，Toronto

商務旅客
喜歡：整潔度、員工素質和設施服務
不喜歡：住宿環境和硬體
Room and hotel were nice. I found that the staff was a little less warm than I would have liked but it was really just the lady that checked me in. My room was on the 1st floor so I had to keep my blinds closed. The bed was about 3 feet from the window so it wasn’t an option to sleep with it open which made waking up in the dark difficult. Breakfast every other day is good but the odd day wasn’t great. Room was cleaned every day with fresh towels which was great. My only complaint is that the bed didn’t really have a proper blanket and the one in the wardrobe was similar to a towel. Some of the towels I used were pretty worn out.
於 2024 年 2 月住了 5 晚
Marcus Curtis 於 2024年3月2日回覆
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards,

10/10 有夠讚

Jeff

於 2024 年 2 月住了 1 晚
Marcus Curtis 於 2024年3月20日回覆
Thanks for taking the time to take the survey. We also want to thank you for the awesome review. We look forward to you staying with us again.

6/10 一般般

John

於 2024 年 2 月住了 3 晚
Marcus Curtis 於 2024年3月20日回覆
Thanks for taking the time to take the survey. We look forward to you staying with us again.

10/10 有夠讚

Leslie

於 2024 年 2 月住了 1 晚
Marcus Curtis 於 2024年3月20日回覆
Thanks for taking the time to take the survey. We also want to thank you for the awesome review. We look forward to you staying with us again.

10/10 有夠讚

Jill

於 2024 年 2 月住了 2 晚
Marcus Curtis 於 2024年3月20日回覆
Thanks for taking the time to take the survey. We also want to thank you for the awesome review. We look forward to you staying with us again.

10/10 有夠讚

Pam

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very pleased! Clean, nice, and convenient!
於 2023 年 12 月住了 3 晚
Tyler 於 2024年2月19日回覆
Thanks for the 5 out of 5!

10/10 有夠讚

Katherine

喜歡：整潔度
於 2024 年 1 月住了 1 晚
Tyler 於 2024年2月19日回覆
Thanks for the 5 out of 5!

10/10 有夠讚

Konomi

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 3 晚
Tyler 於 2024年2月16日回覆
Thanks for the 5 stars!

10/10 有夠讚

Tyson

於 2024 年 2 月住了 1 晚
Marcus Curtis 於 2024年3月21日回覆
Thanks for taking the time to take the survey. We also want to thank you for the awesome review. We look forward to you staying with us again.

8/10 不錯哦

Rebecca

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great staff and shuttle service
於 2024 年 1 月住了 3 晚
Tyler 於 2024年2月16日回覆
Thanks for the kind words!

6/10 一般般

Camillia

不喜歡：員工素質和住宿環境和硬體
the cleanliness of the hotel was mediocre and the staff wasn’t super friendly or helpful.
於 2024 年 2 月住了 1 晚
Tyler 於 2024年2月16日回覆
Thank you for the review. I am sorry to hear we did not meet your expectations. We will use this as feedback to improve our service and product.

8/10 不錯哦

Tierra

家庭旅遊
喜歡：設施服務
Nice clean room. Breakfast was yummy.
於 2024 年 2 月住了 1 晚
Tyler 於 2024年2月16日回覆
Thanks for the review. We are glad to hear you enjoyed the room and breakfast. We hope to see you again soon and will strive for the 5 out of 5 on your next stay!

10/10 有夠讚

eric

於 2024 年 1 月住了 2 晚
Marcus Curtis 於 2024年3月20日回覆
Thanks for taking the time to take the survey. We also want to thank you for the awesome review. We look forward to you staying with us again.

10/10 有夠讚

James

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was easy to locate, the staff were friendly and courteous, the area around the property had plenty of dining options, and the breakfast was great, something for everyone.
於 2024 年 1 月住了 1 晚
Tyler 於 2024年2月16日回覆
Thanks for the wonderful review! We are so excited to hear you enjoyed your stay and hope to see you again soon.