Quite possibly the most bizarre hotel experience I have ever had. We pulled into the car park and we’re told the hotel had been taken over by the council and and the rooms including the one we had book were taken. I still have no further understanding to what happened. We didn’t stay. We didn’t even get through the door. The has been no way to contact the hotel or hotels.com to get a refund.
Sarah
於 2021 年 9 月住了 1 晚
2/10 很糟糕
Brian
2021年9月13日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Shocking hotel company
This hotel was closed !!! We were left stranded in another city and you never replied
Brian
於 2021 年 9 月住了 1 晚
2/10 很糟糕
David
2021年9月6日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
David
於 2021 年 9 月住了 1 晚
2/10 很糟糕
jaspal
家庭旅遊
2021年8月29日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
There was blood on the pillow and bed sheets, the room stink of cigarette smoke as the window was left open and people next door were clearly smoking inside. They also ignored the signs asking to close doors gently, and were terribly noisy when arriving back to their room at 04.30 and then they proceeded to have a very loud argument until we decided to check out at 05.45....there was no cutlery at reception for the takeaway we ordered, the towels on the towel rail were wet.
The location was perfect for our visit to test match and the guys on reception were very polite and very helpful re parking / local facilities and local knowledge etc..but I'd try and get a room not in the basement next to noisy teenagers like ours
jaspal
於 2021 年 8 月住了 1 晚
4/10 不太好
Mr David Martin
團體旅遊
2021年8月28日
不喜歡:員工素質、住宿環境和硬體和客房舒適度
“Disappointing stay”
No availability of breakfast, despite you stating this would be available.
Small, slightly “scruffy” looking room. Did not realise the tiny bathroom was next door & availability of hot water was problematic. Also no hand towel provided or spare toilet roll.
Would not recommend this venue.
Mr David Martin
於 2021 年 8 月住了 2 晚
6/10 一般般
Annika
家庭旅遊
2021年8月22日
喜歡:整潔度和員工素質
不喜歡:客房舒適度
Pet friendly hotel 😁
The hotel is very basic the staff was very friendly and polite. I was staying here with my dog which I thought was amazing and very helpful for people travelling with pets I didn't get charged any extra ever. (pet friendly hotel) and I could park my car at the hotel to, very handy.
But the rooms need updating with new furniture, mattress as I didn't get a good night sleep and could do with a bit of up to date painting.
Annika
於 2021 年 8 月住了 1 晚
2/10 很糟糕
Robert
2021年8月3日
Robert
於 2021 年 7 月住了 1 晚
6/10 一般般
真實旅客
家庭旅遊
2021年7月15日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
Hotel was pretty basic & faded, but cheap. Across the road from the University, which was the purpose of our visit.
Major disappointment - no breakfast available. The website says there is continental breakfast, but when we asked at reception we were told they don do breakfast. We were directed to a coffee shop down the road (which was closed :-( )
真實旅客
於 2021 年 7 月住了 1 晚
2/10 很糟糕
真實旅客
商務旅客
2021年6月26日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The worst hotel I've ever visited
This is very mis represented by the entry on this website. It was such a terrible place that I left after 1 night of my 4 night stay. The bed was collapsed and broken, making the bed the most uncomfortable I've ever encountered. The sheets and towels were stained, and despite promises of breakfast on the website, they haven't offed food for years, apparently... this should not be on this website. Avoid at all costs!