4/10 不太好
franco
家庭旅遊
2024年6月16日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We were asked to present ourselves at a different address only to find out that they had changed the location of our rooms. Supposedly, our room at the Central Plaza had a plumbing issue that was not resolved. We refused the new rooms and asked to cancel our reservation but they would not refund us. We pushed the issue and suddenly our rooms were available again. Rooms more spacious, better location but really run down. Beds were dipping in the middle or sloping to the sides. Complained but we were told they were worn and nothing to be done. A/C didn’t work, they said they were coming to check and 1 1/2 hours later no one had come. At this point it was midnight. Towels were smelly. Mold in the shower and you would think that windows were always open since all sounds came through. Really nothing positive about our stay. The client’s comfort is definitely not a priority! Stay away from this place!!!!
franco
於 2024 年 6 月住了 2 晚