2/10 很糟糕
Dana
家庭旅遊
2023 年 12 月 14 日
不喜歡：員工素質
Disappointed
We actually never got to stay in this lodge. The management company had double booked and the other people got there first. We never saw anything other than the outside of the house.
We ended up taking our whole family to a motel while the management company tried some other rentals in the area. We were offered a 3 bed townhouse….less than half of what we booked. We declined. They then offered us a 3 bedroom chalet. This home had no internet, no tv, no operating grill, not enough chairs to have a family meal together and probably the cheapest toilet paper ever made. It took 2-3 weeks before we were even told what this new place was costing us. They gave us a break on the usual rental and apologized. They stated they had investigated the problem and it wouldn’t happen again. I hope not.
This was probably the last time we will have the opportunity to be together with all family members as one has a terminal cancer diagnosis. How sad that we had to get treated the way we did. But we made the best of it and treasured every moment we got to be together.
Dana
於 2023 年 11 月住了 5 晚