Dear Jimmy, Thanks for posting this review that helps us to improve our service. We apologize for the issue. It has been solved just after your visit. We look forward to welcoming you again for a perfect stay this time.

Dear Rodrigo,Thank you for this high rating.We are delighted to hear that you found the property beautiful and that our service met the exceptional standards we strive for. It is also gratifying to know that the culinary offerings at our 1-star Michelin awarded restaurant, Le Saint Estève, were to your excellence, enhancing your dining experience with our chef Julien Le Goff's gastronomic expertise. Your recognition of the room's cleanliness, hotel condition, and amenities affirms our dedication to providing immaculate surroundings and comfort for every guest.We all hope to welcome you back in the future.Best wishes,Julie Chanut, Manager

Chère Julie,Mille mercis à vous pour ce retour positif suite à votre séjour à Aix-en-Provence.Nous sommes contents que vous ayez passé un agréable séjour parmi nous.Votre satisfaction fait la nôtre.Joyeuses fêtes et au plaisir de vous revoir parmi nous,Julie Chanut, Directrice générale

Chère Valérie,Merci pour cet aimable commentaire suite à votre séjour à Aix-en-Provence.Nous sommes ravis d'apprendre que votre séjour a été à la hauteur de vos attentes et que vous avez trouvé sérénité face à la belle montagne Sainte-Victoire. L'atmosphère paisible et le cadre luxueux, mais discret, sont des aspects que nous chérissons et nous sommes heureux qu'ils aient contribué à créer votre cocon de tranquillité. Votre reconnaissance envers l'attention portée par notre équipe est grandement appréciée et nous sommes impatients de vous accueillir de nouveau pour une autre parenthèse enchantée.À bientôt,

Chère Carole,Merci d'avoir pris le temps de rédiger ce commentaire.Nous regrettons que votre séjour n'ait pas été satisfaisant.Nous aimerions beaucoup connaître les raisons de votre déception.Nous espérons malgré tout vous revoir à l'avenir pour une expérience plus satisfaisante. Cordialement,Julie Chanut, Directrice générale

Chère Charlotte,Merci d'avoir partagé votre expérience chez nous.Nous sommes ravis de lire que vous avez apprécié le cadre idyllique et paisible des lieux ainsi que la vue sur la Sainte-Victoire. Il est toujours agréable de savoir que nos clients ont pu profiter de notre emplacement paisible et de notre service attentionné, y compris le service voiturier.Toutefois, il peut arriver que la température de l'eau varie légèrement suite à une mise à jour, mais nous sommes heureux que vous ayez pu profiter de notre piscine extérieure chauffée. En ce qui concerne les équipements du spa, nous nous excusons pour les désagréments rencontrés et nous travaillons activement à résoudre ces problèmes. Quant au service de ménage et de couverture en chambre, je vous présente toutes mes excuses pour ce "raté" inhabituel et je ne manquerais pas de faire un point avec le service concerné afin de comprendre ce qu'il s'est passé.Enfin, nous sommes ravis que vous ayez apprécié nos deux restaurants, en particulier notre restaurant étoilé, où vous avez passé un moment formidable.Nous espérons avoir le plaisir de vous revoir prochainement.Bien à vous,

Dear Elayne,Thank you very much for your kind review.We are pleased that we were able to meet your expectations.We hope to see you again soon.Kind regards,Julie Chanut, Manager

Dear Marianna,thank you for taking the time to share your wonderful experience at our hotel.We are thrilled to hear that you liked everything during your stay.We look forward to welcoming you back for another enjoyable stay in the future. Warm regards,Julie Chanut, Manager

Dear Eric,Thank you for this great review.We are thrilled to hear that you found our property to be very clean and that you were happy with our service and room amenities. It's always a pleasure to receive such positive feedback from our guests. We understand that your stay was short, and we hope to have the opportunity to welcome you back for a longer visit in the future.We really hope we will have the opportunity of welcoming you back in the future. Kind regards,

Dear Wendy,Thanks for taking the time to review your stay in Aix-en-Provence.We are delighted to hear that you enjoyed our beautiful property, the two fantastic pools, and the delicious food at our casual dining restaurant. It is great to know that our team provided impeccable service during your stay.We appreciate your feedback regarding the Standard Double, Accessible room. We understand that the room may not have met your expectations in terms of decor and view. Our hotel offers a variety of room types with different views and amenities, and we would be more than happy to help you choose a room that better suits your preferences for your next visit.We also apologize for any inconvenience caused by the noise from the spa entrance and the confusion with the dinner reservation. Your comments will help us improve our communication and guest experience.We hope to welcome you back. Best wishes,Julie Chanut, Manager

Dear Shannon,Thank you for such a positive review of your stay.We are thrilled to hear that you found our hotel stunningly beautiful and serene. Our elegant and modern room decor, with oak parquet flooring and high curtains, is designed to create a warm atmosphere for our guests' rest and well-being. It's great to know that our service exceeded your expectations, as we strive to provide excellent service to all our guests. Your kind words are truly appreciated.We look forward to seeing you again. Best wishes,

Dear Cesar,Thank you for this review.We are pleased that we were able to meet your expectations.We hope to welcome you back in the future.Best wishes,Julie Chanut, Manager

Dear Amy,Thank you for this great feedback about your recent stay.We are pleased that we were able to meet your expectations.We look forward to the pleasure of welcoming you back in the future. Kind regards,Julie Chanut, Manager

Dear Addy,Thank you for taking the time to leave your review.We are pleased that we were able to meet your expectations.It would be a pleasure to have you return on a future occasion.Best wishes,Julie Chanut, Manager

Dear Joseph,Thank you for sharing your kind review.We are pleased that we were able to meet your expectations.We hope to welcome you back for another enjoyable visit.Best wishes,Julie Chanut, Manager

Lieber Lukas,vielen Dank, dass Sie sich die Zeit genommen haben, unser Hotel Les Lodges Sainte Victoire zu bewerten!Wir freuen uns sehr, dass Ihnen unser Hotel und der herzliche, professionelle Service gefallen haben. Es ist auch schön zu hören, dass Sie das geräumige Zimmer mit dem großen Balkon und dem hochwertigen Mobiliar genossen haben. Wir sind stolz auf unsere traumhafte Lage inmitten von Weinbergen und Olivenhainen, die eine ruhige und entspannende Atmosphäre bietet. Es freut uns auch, dass Sie das Michelin-Restaurant St. Estèphe nebenan empfehlen können und wir hoffen, dass Sie uns bald wieder beehren.Zum guten Schluss danken wir Ihnen im Namen aller Mitarbeiter vielmals für Ihren Besuch und verbleiben mit freundlichen Grüßen

Estimado huésped,Es con gran satisfacción que le agradecemos por su reseña en la cual destaca nuestro excelente servicio e instalaciones, ideales para un merecido descanso.Esperamos su visita en una próxima oportunidad. Le enviamos un saludo muy cordial,Julie Chanut, Directora

Dear Saral,Thank you for such a positive review.We are pleased that we were able to meet your expectations.We really hope we will have the opportunity of welcoming you back in the future. Kind regards,Julie Chanut, Manager

Dear Eric,Thank you for such a positive review of your stay with us.We are pleased that we were able to meet your expectations.We look forward to seeing you again in the future.Best regards,Julie Chanut, Manager

Dear Amir,Thank you so much for your positive feedback following your stay.We are pleased that we were able to meet your expectations.We hope to welcome you back in the future.Best wishes,Julie Chanut, Manager

Dear Nenad,Thank you for this review.We are pleased that we were able to meet your expectations.We would be delighted to welcome you back on another occasion. All the best,Julie Chanut, Manager

Dear Anastasia,Thank you for sharing your review.We are pleased that we met your expectations. Our dedicated team members work hard to ensure that every guest here has a comfortable and memorable stay, so your positive feedback is very rewarding.It is nice to know that you were pleased with our decor, as it was our goal to create a comfortable atmosphere in which our guests feel welcomed and at home.We look forward to welcoming you back.Kind regards,Julie Chanut, Manager

Dear Jaye,Thank you for this positive review of your stay.We take pride in catering to our guests’ needs the best way we can and appreciate your kind words.We hope to see you again on a future visit.Kind regards,Julie Chanut, Manager

Caro Fernando,agradecemos a sua generosa avaliação.Ficamos contentes por ter ido ao encontro das suas expectativas. Esta informação motiva a nossa equipa a manter os elevados padrões, relativamente ao serviço proporcionado.Esperamos ter a oportunidade de o rever brevemente.Com os melhores cumprimentos,Julie Chanut, Gerente

Dear Guest,Thank you for your kind feedback.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We are pleased to hear that you appreciated our hotel's design concept.We look forward to seeing you again in the future.Best wishes,Julie Chanut, Manager

Dear Jamie,Thank you for sharing your review.It is very rewarding to know that you had such a pleasant experience with us.Thank you for your kind words regarding our exceptional service and accommodations. We truly appreciate your positive feedback.We look forward to the pleasure of welcoming you back. Many thanks again,Julie Chanut, Manager

Dear Laura,Thank you for such a positive review of your stay.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We all look forward to welcoming you back in the future.Kind regards,Julie Chanut, Manager

Dear Bo Yun,Thank you for reviewing your recent stay.We are pleased that we were able to meet your expectations.We hope to welcome you back.Best wishes,Julie Chanut, Manager

Dear Jeffrey,Thank you for such a positive review.We are glad that you had a pleasant stay with us. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to provide an excellent experience. We are delighted that you enjoyed our grounds and our spa facilities.We really hope we will have the opportunity of welcoming you back in the future. Kind regards,Julie Chanut, Manager

Dear Kelly,Please accept our thanks for your kind review regarding your stay.We aim to provide a memorable experience and are delighted that we were able to deliver just what you were looking for. Your satisfaction means everything to us and we appreciate your kind recommendation.We look forward to seeing you again soon.All the best,Julie Chanut, Manager

Hi Nancy,Thank you for this positive review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We all look forward to welcoming you back in the future.Kind regards,Julie Chanut, Manager

Dear Quentin,Thank you for this review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you again in the future.Best wishes,Julie Chanut, Manager

Dear Claude,Thank you for your kind feedback.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best wishes,Julie Chanut, Manager

Dear Guest,Thank you for sharing your experience.Our dedicated team strives to ensure the utmost comfort and satisfaction of our every guest, so it is very rewarding to read that you had a memorable experience and appreciated not only our strategic location but our high standards as well.We look forward to the pleasure of welcoming you back. Many thanks again,Julie Chanut, Manager

Chère Valérie,Merci pour cet aimable commentaire suite à votre séjour à Aix-en-Provence.Nous sommes heureux que votre séjour se soit très bien déroulé et que vous ayez apprécié la convivialité ainsi que le professionnalisme de notre équipe.Au plaisir de vous revoir parmi nous,Julie Chanut, Directrice générale

Cher Jean,Merci pour ce retour positif.C'est un vrai plaisir de découvrir que vous avez passé un excellent séjour parmi nous.Au plaisir de vous accueillir à nouveau,Julie Chanut, Directrice générale

Chère Valérie,Merci pour cet aimable commentaire suite à votre séjour à Aix-en-Provence.Nous sommes enchantés que vous ayez passé un magnifique séjour parmi nous.Nous serions ravis de vous revoir pour une expérience toujours de qualité et vous souhaitons de très belles fêtes de fin d'année.Bien à vous,Julie Chanut, Directrice générale

Cher Michel,Merci de nous faire part de votre retour d’expérience.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes.Nous espérons vous recevoir une nouvelle fois pour une expérience toujours de qualité. Bien à vous,Julie Chanut, Directrice générale

Chère Hinda,Merci pour votre commentaire.Nous sommes enchantés que vous ayez apprécié votre séjour parmi nous.Votre satisfaction reste notre plus belle récompense.Au plaisir de vous revoir à nouveau prochainement, vous et votre amoureux.Sincères salutations,Julie Chanut, Directrice générale

Dear Stefan,Thank you for taking the time to share your feedback.We are delighted that you had such an enjoyable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.The entire team look forward to welcoming you back for a future visit.Kind regards,Julie Chanut, Manager

Dear Kimberly,This is a great rating. Thank you.We are very pleased you had a perfect stay.Again, thank you very much.We hope to have the pleasure of seeing you again in the future. Kind regards,Julie Chanut, Manager

Chère Nathalie,Nous découvrons cette note parfaite suite à votre séjour à Aix-en-Provence.Nous sommes très heureux de la satisfaction de nos clients.Merci encore !Au plaisir de vous recevoir à nouveau,Julie Chanut, Directrice générale

Chère Sandy,Merci d'avoir partagé l'expérience positive de votre séjour chez nous.C'est un plaisir de lire que vous avez passé un agréable moment parmi nous et que vous avez apprécié la propreté ainsi que la tranquillité des lieux.Merci de mettre en avant la disponibilité et la grande gentillesse de notre équipe !Nous serions ravis d'avoir l'occasion de vous revoir parmi nous. Bien cordialement,Julie Chanut, Directrice générale

Dear Karen,Thank you for this top rating.We are glad we met your requirements.We look forward to welcoming you back in the future.Kind regards,Julie Chanut, Manager