The room was wonderful- clean, comfortable, quiet. The hotel hallways and lobby had trash bags sitting out, and I don’t think the carpets had been vacuumed. But what I didn’t like: restaurant wasn’t open, the little store had virtually empty shelves, and although transportation was available from the airport, their website said that it wasn’t when I got to Albany and looked at their website. I called them and they did come and get me plus they did transport me to the airport at 4am, so don’t know what was up with that. Front desk is not friendly and expedient although since I’m from the south- maybe I was expecting too much.