Room maintenance and bed were horrible, bed mattress in bad conditions and bathroom dirty
Jacqueline
於 2025 年 7 月住了 1 晚
10/10
The place was spotless.
Luis
於 2025 年 7 月住了 1 晚
10/10
Albert
於 2025 年 6 月住了 1 晚
8/10
It's dirty, cans are overflowing with trash. Parking area is full of potholes and debris.
Richard
於 2025 年 5 月住了 1 晚
10/10
Excellence. Can u please send the recipe
Juan
於 2025 年 4 月住了 1 晚
10/10
Lesley
於 2025 年 5 月住了 1 晚
8/10
Good place sadly pool wasn’t available that day other than that good place would stay again.
Santiago
於 2025 年 5 月住了 1 晚
10/10
Jennifer
於 2025 年 4 月住了 2 晚
2/10
Front desk employee was extremely rude. We got a room and the bed was horrible. I called front desk and asked to be moved because of the bed . She said she'd come up and see the bed personally. She walked in and stared at the bed. I told her it's like you're riding on a boat. It sank in and moved around. I think it needs a new box spring. It made all sorts of noises and was very uncomfortable. She said get your things and follow me. We did n she gave us the room next door. She had a horrible attitude.
Sylvia
於 2025 年 4 月住了 1 晚
8/10
The location is great.
elizabeth
於 2025 年 4 月住了 1 晚
10/10
It was perfect and the staff was very nice.
Margarito
於 2024 年 12 月住了 1 晚
10/10
Ana
於 2025 年 3 月住了 1 晚
2/10
Needs more work
James
於 2025 年 3 月住了 3 晚
10/10
This hotels is convenient for me.Because all my family live on the south side of Laredo and i get vist all my family and don't have to drive far . Rooms are real clean and A/C always work good also the beds super comfortable compare to.
Other high price hotels like embassy i stayed before and they dont do nothing about it.
Daniel
於 2025 年 3 月住了 1 晚
8/10
Juan
於 2024 年 11 月住了 2 晚
4/10
Hotel hallway smelled like marijuana, roaches in the bathroom/sink area, ceiling had huge water stains in different areas. Towels were stained.
Alejandra
於 2025 年 3 月住了 1 晚
8/10
Luis
於 2025 年 3 月住了 1 晚
2/10
Roaches were everywhere, in the bed, all over the bathroom, also got into our personal stuff. We didn’t even stay the whole stay as soon as one of us felt one crawl on their face we left and they don’t do refunds.
Veness
於 2025 年 3 月住了 1 晚
2/10
I first got there to the reception very rude and disrespectful then she give me a room number and I went inside the room and they had a lot of cockroaches so I had to call her to give me a room, but the other room was the same
Angel
於 2025 年 3 月住了 1 晚
2/10
It was terrible. I got 2 joint rooms, one with 2 queen size beds and one with 1 king size bed non smoking. Bedding had burnt holes, king size bed had a dent in the middle messed up my back. Had no toilet paper rolls, ever so often it smelled like sewer and I paid for 4 adults including breakfast and one hour to go there was no breakfast at all. Tried using the phone to call front office and there’s no line at all. Asked to speak to a manager and no one on site. High priced rooms with terrible everything. Only good thing was the location.