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蘭卡威海洋住宅飯店的評分

3 out of 5
蘭卡威海洋住宅飯店
No. 1 Ocean Front Estate Bukit Benggali, Langkawi, Kedah

評論

8.6

有夠讚

10 分，有夠讚；196 則評論中有 84 則" "
8 分，不錯哦；196 則評論中有 84 則" "
6 分，一般般；196 則評論中有 21 則" "
4 分，不太好；196 則評論中有 4 則" "
2 分，很糟糕；196 則評論中有 3 則" "

8.8/10

整潔度

8.6/10

員工素質

8.4/10

設施服務

8.4/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Nick

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
this is my third times stay at the ocean residence resort ，very kindful staff，beautiful surroundings，everything was good！
於 2023 年 8 月住了 4 晚

10/10 有夠讚

Chao

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 2 晚
FOM 於 2020年1月30日回覆
Dear Valued Guest, Thank you for staying with us recently. It is a pleasure to know that you enjoyed your stay and we look forward to welcoming you back in the near future. Kind regards, The Management

8/10 不錯哦

Chia Chieh

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
view from the Hotel is excellent, enjoyed the facility. Besides, staff are all very friendly, very helpful, they answer questions quickly, service is very good- hotel pickup, arrange taxi for us, etc. However need to improve pillow quality. Also breakfast is poor, they need to work on that.
於 2019 年 3 月住了 1 晚
Front Office 於 2019年4月29日回覆
Thank you choosing The Ocean Residence as your holiday getaway. We always committed to improve our facility and services in the future. Thank you for your comment

10/10 有夠讚

BENNY

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
全部都很满意,有机会还会入住
於 2018 年 10 月住了 3 晚
FOM 於 2018年12月12日回覆
Dear Valued Guest, Thank you for staying with us. It is nice to know that you have enjoyed your stay and we look forward to the pleasure of welcoming you back for another great stay. Kind regards, The Management

8/10 不錯哦

SHUYUN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
还不错的酒店
还不错，帮朋友预订的。房间能直通泳池，在酒店可以看到沙滩和海。朋友很满意！
於 2018 年 2 月住了 3 晚
suhaimi 於 2018年3月8日回覆
Thank you for choosing The Ocean Residence as your holiday getaway. Guest satisfaction always our number one priority. Thank you

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
sya 於 2018年3月23日回覆
Thank You for choosing The Ocean Residence, Langkawi as your holiday getaway, your comment are so precious to us. We always try to improve our services and facility. Thank you so much

4/10 不太好

Yuenling

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
不能接受這樣員工服務態度
the ocean酒店。。怎么说好呢。。环境一流。。但服务就。。 事情是这样的。。我们一行7人。。有来自香港的。。远自澳洲。。还有两个本地朋友。。一起开开心心由吉隆坡开车到吉打再座船到langkawi 。。入住了这家酒店。。当我们办理好入住手续。那个接待的酒店服务员有跟我们交代大概酒店的设施。。我们的车位在那里。。了解之后。。吉隆坡全程充当司机的朋友就把车开去那边预备泊車。。但司机朋友看到个比较好卸下行理的位置。。就暂时泊在那边。结果。。那个酒店接待员竟然面上毫无笑容的叫司机朋友不可以泊车在这里。司机朋友就回他。。只是几分钟把了。。等我们卸下行李就回到自己车位。。但那位接待员竟然一再强调不可以。。而且是没有礼貌性的说这里是我的地方。。你要泊回你的车位。。叫司机朋友立刻把车开走。。几分钟也不可以。然后我们几个女性朋友就不停说sorry sorry。okok。。但那个接待还是不罢休不停说这里是我的位置。。然后司机朋友就大声比较粗鲁的回了他一句。够了。不用再说。。我开走。。那个接待得势不遥人说你别粗鲁。我可以做些行动对你(大概 don't be rules I can do something to you)跟着。。有个香港朋友说了句广东话(哇。。甘恶既)。。那个接待员就说。别以为我不懂中文。。我会。。如果不满意那么可以离开这里。。整个过程。。我实在傻眼。。原来接待员可以恶成这样。。我们忍着气住了这家酒店两晚三日。。但整个心情就被这么一搞确实是有扫兴。其实这架酒店。。无论环境整洁程度都是4星以上。。酒店里其他服务员也有不错礼貌。。唯独是"他"。。可惜。。我们没留意他的名字。。只知道他不是华人不是马来人。是像印度人男性。唉。。就是一位這樣員工拉底了整体分数。。在这里还真要谢谢那个来自澳洲的朋友。。在办理离開店手续时。。她跟别的服务员投诉了。一句到尾。。如果不是这位那么特别的男性服务员。。我想我们这个旅程是愉快的。。。
sya 於 2018年3月22日回覆
Dear Yuenling, thank you for your feedback regarding your stay at The Ocean Residence, Langkawi. We would like to express our deepest apologies, you deserve only the best service especially when you stay with us. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuosly improve the quality of our services. I hope next visit will be pleasant. Thank you.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 7 月住了 1 晚

8/10 不錯哦

冠綸

喜歡：整潔度和員工素質
Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

mark

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
facility is good
15 mins drive to Kuah and center..staff there is nice and facility is good we can set up a bbq in front of the sea!

6/10 一般般

真實旅客

不錯
床很舒適 住這一定要租車

6/10 一般般

Luby ，Hong Kong

自駕才可住選擇
夫婦二人首次到蘭卡威，不太清楚周邊環境，入口位置比較似地盤，晚上夜市很少，到瓜鎮8分鐘、碼頭15分鐘，如喜歡熱鬧的可選珍南海灘附近較多夜市，整體要看看自己想熱鬧或一個向寧靜的假期

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
房間及環境很美
房間對海，房門是落地玻璃，房間內外都很美，性價比高，看海能呆上一整天，環境十分優美，位置於瓜鎮及珍南之間

6/10 一般般

KEN，HK

喜歡：整潔度、員工素質和客房舒適度
睡床很舒適
睡床很舒適, 可惜浴室過於簡單, 連掛衣服的勾亦沒有

10/10 有夠讚

raymond

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Romantic remote getaway
Amazing romantic secluded environment. Away from any activities so car rental needed which was very inexpensive. Perfect meditation yoga and relaxation place. The view and sound of the ocean was a very romantic setting.
於 2023 年 6 月住了 4 晚

8/10 不錯哦

Stuart，Barnsley

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
A return visit to this hotel. Clearly a business still suffering the aftermath of extended Covid lockdowns, reduced staffing and things looking a bit tired. Still a beautiful place, great staff and loads of wildlife. Still worth a visit
於 2023 年 3 月住了 25 晚
Front desk 於 2023年4月1日回覆
Dear Valued Guest, Many thanks for choosing to stay with us again. We are delighted to know that you had a fabulous stay and we look forward to welcoming you back when you are next in Langkawi.

4/10 不太好

Francesca

情侶出遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
The property does not look like how it is presented online. There is no bar, no restaurant, no staff after 6pm. The few staff members there are really nice, but the residence has seen better days. I think covid took its toll on it. The area around the residence is abandoned and the city of Kuah doesn’t offer much. The access to the residence is just via a very busy street. If you don’t have transport yourself I would not recommend. We were generally a bit disappointed and changed hotel.
Front desk 於 2023年4月1日回覆
Thank you choosing The Ocean Residence as your holiday getaway. We always committed to improve our facility and services in the future. Thank you for your comment

8/10 不錯哦

Robin

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Good and tranquil hotel that's in need of manyfold renovations. Location is nice, between Kuah and the famous cenang beach. That being said, you definitely need some sort transportation, e.g. car/scooter - grab app would be a good alternative if you do not want to drive.
於 2022 年 9 月住了 9 晚
Front desk 於 2022年10月22日回覆
Thank you choosing The Ocean Residence as your holiday getaway. We always committed to improve our facility and services in the future. Thank you for your comment

8/10 不錯哦

Mashkoor

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Overall great location and spacious resort. Friendly staff. Some lighting can be improved around resort.
於 2022 年 6 月住了 2 晚
Front desk 於 2022年10月22日回覆
Thank you choosing The Ocean Residence as your holiday getaway. We always committed to improve our facility and services in the future. Thank you for your comment

10/10 有夠讚

susan

情侶出遊
喜歡：整潔度、員工素質和設施服務
I really liked this property...it had great views..the staff were lovely and helpful..we hired a scooter so it made the location ok...grab is so cheap so it really doesnt matter where you stay...langkawi is a great island to chill and explore
於 2022 年 7 月住了 3 晚
Front desk 於 2022年8月14日回覆
Dear Valued Guest, Many thanks for choosing to stay with us. We are delighted to know that you had a fabulous stay and we look forward to welcoming you back when you are next in Langkawi.

8/10 不錯哦

Teong Chuan

於 2022 年 4 月住了 2 晚
Front desk 於 2022年5月12日回覆
Dear Valued Guest, Many thanks for choosing to stay with us. It was a pleasure having you as our guest and we look forward to welcoming you back should your travel bring you back to Langkawi. Kind regards, The Management

8/10 不錯哦

Ellina

團體旅遊
喜歡：整潔度、員工素質和設施服務
Big property located not far from airport and Kuah town. Ocean suite room is super spacious 3 bedrooms, 2baths with kitchen. The only thing we weren't comfortable is with the room decoration. The painting near the entrace door is super scary.
於 2021 年 10 月住了 3 晚
Front desk 於 2022年10月22日回覆
Thank you choosing The Ocean Residence as your holiday getaway. We always committed to improve our facility and services in the future. Thank you for your comment

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 3 月住了 1 晚
Front Desk 於 2020年3月11日回覆
Thank you for staying at The Ocean Residence, Langkawi.

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Quietness, and beautiful surroundings. Helpfull staff. A peaceful place to relax and put your mind at ease. The swaying of the coconut trees in the early morning, and having coffee at the porch is tranquil.
於 2020 年 2 月住了 3 晚
Front Office 於 2020年2月29日回覆
Dear Valued Guest, Many thanks for choosing to stay with us. We are delighted to know that you had a fabulous stay and we look forward to welcoming you back when you are next in Langkawi.

8/10 不錯哦

oddvar

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 1 晚
The Management 於 2020年2月26日回覆
Dear Valued Guest, Many thanks for choosing to stay with us. It was a pleasure having you as our guest and we look forward to welcoming you back should your travel bring you back to Langkawi. Kind regards, The Management

8/10 不錯哦

oddvar

於 2020 年 2 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Relax!
Nice and comfortable accomodation, good for relaxing
於 2020 年 2 月住了 1 晚
Front Office 於 2020年2月13日回覆
Dear Valued Guest, Thank you for giving us the opportunity to provide you a great experience during your recent stay with us at The Ocean Residence, Langkawi. It is really great to read your positive feedback as it is always a pleasure to hear from a satisfied guest. We hope to welcome you back for more memorable moments.

8/10 不錯哦

真實旅客

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
海岸線が汚い。海に直接出られるようにして欲しい。
於 2020 年 2 月住了 3 晚
The Management 於 2020年2月11日回覆
Dear Valued Guest, Thank you for the wonderful review and for choosing to stay with us. It is always a pleasure to hear from a satisfied guest. We apologize to inform you, the beach are not accessible for swimming. We do have ocean view only. We do look forward to welcoming you back for another great stay. Kind regards, The Management

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 1 月住了 2 晚
Front Office 於 2020年2月6日回覆
Thank you for staying at The Ocean Residence, Langkawi. It would be a pleasure to have you with us again and we look forward to your return.

8/10 不錯哦

Johanna

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 9 晚
Front Office 於 2020年1月29日回覆
Dear Valued Guest, Thank you for taking the time to share your score stay experience with us. We are pleased to read that overall you were satisfied with your stay and we look forward to welcoming you back again soon.

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was perfect! Nice staff nice view nice location.
於 2020 年 1 月住了 2 晚
The Mangement 於 2020年1月7日回覆
Dear Valued Guest, Many thanks for choosing to stay at The Ocean Residence, Langkawi. It is great to know that we lived up to your expectations and we hope to have the pleasure of welcoming you back in the near future. Kind regards, The Management

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 12 月住了 2 晚
The Management 於 2019年12月11日回覆
Dear Valued Guest, Thank you for choosing The Ocean Residence, Langkawi as your home away from home. It is great to read that we have made your stay memorable once again and we look forward to your return when you next visit Langkawi. Kind regards, The Management

10/10 有夠讚

Izabela

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
miejsce cudownie ciche... czyste i bardzo przyjemne.... jedyny minus to brak plaży w pobliżu, baseny to rekompensują, a na plażę można pojechać...
於 2019 年 11 月住了 4 晚
The Management 於 2019年12月11日回覆
Dear Valued Guest, Many thanks for choosing to stay at The Ocean Residence, Langkawi. It is always a pleasure to hear from a satisfied guest and we are glad that we lived up to your expectations. It would be a pleasure to have you visit us again and we look forward to welcoming you back. Kind regards, The Management

10/10 有夠讚

Taryn，Edmonton, AB, CAN

情侶出遊
喜歡：整潔度和設施服務
Beautiful property overlooking the waterfront. Nice and quiet.
於 2019 年 11 月住了 1 晚
Front Office 於 2019年11月27日回覆
Dear Valued Guest, Thank you for taking the time to post a review following your recent stay with us. We are glad to read that your overall stay with us was enjoyable and pleasant. It would be a pleasure to have you with us again and we look forward to your return.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 11 月住了 3 晚
Front Office 於 2019年11月27日回覆
Dear Valued Guest, Thank you for taking the time to post a review following your recent stay with us. We are glad to read that your overall stay with us was enjoyable and pleasant. It would be a pleasure to have you with us again and we look forward to your return.

6/10 一般般

真實旅客

가족단위로 머무실 분들에게만 추천 합니다
조용한 곳이라 가족단위 여행은 좋겠지만 혼자 숙박하시는 분들한테는 비추입니다 게다가 주변에 아무것도 없고 호텔 안에서는 맥주도 판매하지 않습니다. 보증금(2000링깃)이 모자라 카드로 디파짓 했는데 취소 전표는 주지도 않고 일주일후에 리턴 될거라고만 하는데 좀 불안하네요ㅠㅠ
於 2019 年 11 月住了 2 晚
The Management 於 2019年12月11日回覆
Dear Valued Guest, Thank you for taking the time to share your recent stay experience with us. It is a pleasure to read that you had a relaxing stay and enjoyed the quality time here. We acknowledge your feedback in regards to key deposit MYR 200. We wish to clarity that the key deposit required upon your check in and the amount will be return back upon check out. It would be a pleasure to have you visit us again on your next visit to Langkawi. Kind regards, The Management

10/10 有夠讚

Djamel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Super hôtel
於 2019 年 9 月住了 1 晚
The Management 於 2019年9月21日回覆
Dear Valued Guest, Thank you for staying with us and taking the time to write a review. It is great to know that you had a wonderful stay. It would be a pleasure to have you visit us again in the near future and we look forward to welcoming you back.

10/10 有夠讚

Djamel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Super hotel
於 2019 年 9 月住了 4 晚
The Management 於 2019年9月21日回覆
Dear Valued Guest, Thank you for staying with us and taking the time to write a review. It is great to know that you had a wonderful stay. It would be a pleasure to have you visit us again in the near future and we look forward to welcoming you back.

10/10 有夠讚

ABDUL RAHIM BIN，Perak

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 3 晚
FOM 於 2019年9月13日回覆
Dear Valued Guest, Thank you for staying with us. It was a pleasure to have you with us and we look forward to welcoming you back. Kind regards, The Management

8/10 不錯哦

Yasu，ニューデリー

家庭旅遊
喜歡：整潔度、員工素質和設施服務
屋根がトタン屋根なので、雨が降ると音がうるさい。
於 2019 年 8 月住了 3 晚
FOM 於 2019年9月8日回覆
Dear Valued Guest, Thank you for staying with us and taking the time to post your feedback. However we are sorry that you were disturbed by the rain noisy from rooftop. It would be a pleasure to welcome you back in the near future. Kind regards, The Management

8/10 不錯哦

真實旅客

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely property with a great pool. Breakfast was good with lots of choices. Staff were friendly.
於 2019 年 7 月住了 5 晚
FOM 於 2019年8月5日回覆
Dear Valued Guest, Thank you for taking the time to share your recent stay experience in this review. It is always a pleasure to hear from a satisfied guest. We certainly look forward to welcoming you back for another great stay when you next visit Penang. Kind regards, The Management

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Recommended place for relaxing...
於 2019 年 7 月住了 3 晚
FOM 於 2019年7月21日回覆
Dear Valued Guest, Thank you for giving us the opportunity to provide you with such an amazing stay. We look forward to the pleasure of welcoming you back for more memorable moments. Kind regards, The Management

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
良い部屋でくつろぐことが出来ました。
於 2019 年 6 月住了 3 晚
Front Office 於 2019年6月12日回覆
Thank you for choosing The Ocean Residence Langkawi as your holiday getaway. Guest satisfaction always our number one priority. We always committed to improve our services and facility. Thank you for your comment.

10/10 有夠讚

Norharyani

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great gem of a place.love the longhouse room
Love this little hotel.personal touch from start to end.great staff and the service.we stayed at the longhouse rm with pool access which was superb.Next time will comebac n stay in they front villas which were beautiful n cosy.The beach is not meant for swimming but the view n setup is lovely.Nice pool too.
於 2019 年 2 月住了 2 晚
Front Office 於 2019年6月12日回覆
Thank you for choosing The Ocean Residence Langkawi as your holiday getaway. Guest satisfaction always our number one priority. We always committed to improve our services and facility. Thank you for your comment.

10/10 有夠讚

philippe

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
bon endroit ...
longhouse très appréciable la piscine à 2m du lit hotel propre où tout fonctionne correctement personnel agréable. petit bémol sur le wifi qui nécessite d'aller tous les 2jours à la réception mais qui fonctionne très bien. petit dejeuner correct mais un peu repetitif dans les plats .pour y loger il est bien d'avoir une voiture car un peu à l'écart...sejour dans l'ensemble très positif je recommande...
於 2019 年 5 月住了 9 晚
Front Office Manager 於 2019年5月29日回覆
Dear Valued Guest, Thank you for sharing your stay experience with us. We are delighted to know that you have enjoyed your stay and we look forward to welcoming you back. Kind regards, The Management

8/10 不錯哦

真實旅客

於 2019 年 4 月住了 3 晚
Front Office 於 2019年4月29日回覆
Thank you for choosing The Ocean Residence Langkawi as your holiday getaway. We always committed to give the best to our guest. Thank you :)

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is a very peaceful spot. This might be because there’s no beach here but the views across the water to the neighbouring islands makes up for that. About a 10 minute cab ride from Kuah. (Use the GRAB App or My Car App for getting around ) The rooms are basic but exceptionally clean. The bed was super comfortable. We stayed in a LongHouse room so had access straight from our terrace to the 60m pool. All the staff were super helpful and friendly throughout our stay. One problem we had was the poor access to the WiFi. We ended up using our personal hotspot most of the time. Definitely would recommend this place as it is exceptional value for money.
於 2019 年 3 月住了 5 晚
Front Office 於 2019年4月29日回覆
Thank you for choosing The Ocean Residence Langkawi as your holiday getaway. Guest satisfaction always our number one priority. Thank for your comment

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 3 月住了 2 晚
Front Office 於 2019年4月29日回覆
Thank you for choosing The Ocean Residence Langkawi as your holiday getaway. We always committed to give the best to our guest. Thank you :)

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 3 月住了 12 晚
Front Office 於 2019年4月29日回覆
Thank you for choosing The Ocean Residence Langkawi as your holiday getaway. We always committed to give the best to our guest. Thank you :)