"Excellent. Absolutely lives up to its 5 star reputation.
Service interactions were all welcoming, pleasant and accommodating to our needs.
Our room was perfection. Balcony was pleasant, there is plenty of comfortable seating choices in the room. The bathroom is a highlight. Housekeeping service was impeccable, right down to a lovely bubble bath, strewn with rose petals, they prepared on two occasions. Diptyque products.
Food at all the venues, particularly the breakfast buffet, was excellent.
Spa services were very good and the spa setting is stunning.
Grounds and landscaping are well maintained. There are some lovely garden walks to enjoy. The onsite gym is nice and was reasonably busy on the days that I used it. Beach is well groomed. We were unable to enter the water the few days that we were there due to warning flags.
Pools were nice enough. The adult pool was closed for maintenance during our visit, an alternative pool was offered at one of the beachfront villas, but we did not use it. The family pool was busy with children, as expected. There was not much shade cover to be had at the adult pool and it would have been extremely hot baking the sun (hopefully they are addressing that with the renovations)
Of note, the resort is on a very hilly slope. Our 3 story building didn’t have an elevator. There are plenty of golf carts available to take you where you need to go. If accessibility is an issue for you this could be a hindrance.
Outstanding property."
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