Find Resorts & Hotels with Spas in Lalla Takarkoust

"Very nice staff. Rooms are comfortable and clean. "

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"Communication with hotel very poor. Sent messages via Expedia and email before arrival and received no response. There is no hotel shuttle, they will send you a taxi and will charge you higher rate. Much cheaper and faster to get an uber. The service in the hotel is pretty average or below average. There is only one or two people that were really outstanding, real shame, below expectations. "

"I was insulted by the pool staff. The supervisor was unapologetic. I raised this with front desk management and I was offered an apology. I am extremely disappointed and flabbergasted with the action of one particular accor hotel staff and his supervisor. Unfortunately I did not get their names but I did raise this with hotel management. There was no indication that they addressed the issue"

"Clean room"

"All is good. Good stay. Decent all inclusive. Good price/money ratio. "

"The staff at the reception, including the manager, were not very helpful with providing the right information. There was noticeable passive aggressiveness in their responses and a general sense of nonchalance. On the night we checked in, I was told that breakfast and dinner were included in my reservation. After dropping our bags, we went to one of the hotel restaurants for dinner since we were quite hungry. However, after the meal we were asked to pay. I mentioned that my reservation covered breakfast and dinner, but the staff explained that it only applied to a specific restaurant. This was never clearly communicated to us at reception during check-in. I immediately called reception to clarify the situation, but they said there was nothing they could do and advised me to speak with the manager the following day. The next morning, the manager was initially friendly, but after a brief conversation in their language with one of the reception staff, his attitude noticeably changed. He became passive aggressive and insisted there was nothing they could do. I explained that if the correct information had been given at check-in, the situation would not have happened. He said he would investigate, but there was no follow-up, feedback, or any form of compensation. Even at the designated restaurant, we were still required to pay for water during dinner, which made the package even more confusing. Overall, the experience was disappointing and I wouldn’t recommend this hotel."

"Quite attractive interior, very clean and well maintained riad that provides a peaceful atmosphere where you’ll forget that you’re in the bustling and noisy medina. It really is pretty, if you appreciate nice architecture and a bit of tradition, it’s great) A plunge in the small unheated pool was a great way to start the day. Enjoyed different spaces to relax in but would have loved at least one sun lounger. Staff were helpful and the front desk friendly, breakfasts were pleasant. Felt would be good if guests asked what they would like from the breakfast options because it was sad to see some tables waste a lot of the food. The fresh squeezed orange juice was lovely. Actually considered that the dinner I enjoyed there was more delicious than the more expensive places they recommended in the centre. If I hadn’t wanted spa with a pool and relaxation area I would have gone to their hammam/spa as appeared nice and was very reasonably priced. Great location, can be in the centre in 17-20 min depending on crowds. As a solo female traveler, I felt safe and welcomed at Riad Daria. "

"One of the best hotels in the world "