Find hotels near Lake Somerset, Cement City from NT$3,748

"The check in area was dirty, so we asked to check the room before checking in. The room was dirty, there were muddy boot prints on the carpet, beds slept in and people were hanging out in the parking area. We did not feel safe staying there so we said no to a different room and stayed at a different inn. I feel a refund is in order."

"The room was disgusting. The nightstands and other surfaces were not wiped down. There was a spot of what I hope was dirt on the bed. I arrived so late that I knew staff wouldn't be available to clean my room, so I resolved to shower and remove the dirty blanket. Sadly, when I entered the bathroom, it was worse than the room. The counter had spots of dried toothpaste from another guest, the lotion that was previously screwed into the wall was on the counter with the screws still attached, there were visible black spots on the lotion and soap, and it looked like there was black mold lining the shower. To make matters worse, the soap, shampoo, and conditioner were covered with short, coarse, dark hairs that I hope were someone's underarm hairs. When I mentioned my concerns to the front desk staff in the morning, they simply stated there was nothing they could do for me. I was hoping for some semblance of hospitality after the terrible stay. Instead, after a terrible breakfast and a terrible night, I was sent away with nothing except for a subpar apology. When the front desk attendant tried to show the housekeeper the photos I took of the room, she said no and walked away to smoke a cigarette. "

"Pretty shoddy overall. No room cleaning. Very noisy at night. Room rate higher Saturday than Friday for no explained reason."

"The front desk person was really sweet and helpful when we checked in. Room was super clean, bed very comfortable and was everything we needed for a good nights sleep. If there were one thing we could suggest, is that the Breakfast Bar would open earlier on weekends, or at least a few smaller things could have been put out for those earlier travelers (fruit, yogurt, etc....) It didn't open until 7am. All else was great! Thank you!"

"It was basic, some ares were slightly run down, tv in my room did not work called the front the lady tried her best to fix it but still couldn't. "

"Snack bar and cafe was convenient. Hot tub was nice. Good customer service. Quiet, clean rooms."

"Construction going on in lobby. But overall clean and quite "

"I stay here frequently "

"Pool was closed by the time we checked in and we left as soon as we could the next morning"