外觀

湖園智選假日飯店 - IHG 旗下飯店的評分

2.5 out of 5
湖園智選假日飯店 - IHG 旗下飯店
7155 Lakes Boulevard, Lake Park, GA

評論

9.2

太棒了

10 分,有夠讚;785 則評論中有 553 則" "
8 分,不錯哦;785 則評論中有 146 則" "
6 分,一般般;785 則評論中有 45 則" "
4 分,不太好;785 則評論中有 19 則" "
2 分,很糟糕;785 則評論中有 22 則" "

9.2/10

整潔度

9.4/10

員工素質

9.0/10

設施服務

9.4/10

住宿環境和硬體

9.2/10

環保程度

評論

10/10 有夠讚

John

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Nice and clean! Great for our one night stay while traveling! Would definitely stay here again.
於 2024 年 5 月住了 1 晚
Alexis Starling, General Manager 於 2024年5月27日回覆
Dear John, Thank you for taking the time to review our hotel and for your lovely compliments. We sincerely appreciate your compliments towards the cleanliness of our hotel and hope to see you again soon. All the best,

10/10 有夠讚

Max

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great / clean / quiet place.👍👍
於 2024 年 5 月住了 1 晚
Alexis Starling, General Manager 於 2024年5月27日回覆
Dear Max, We're so glad you took the time to review our hotel and thank you for giving us a perfect score. Thank you for your compliments and please come back to see us again soon when you're traveling through the area. Warmly,

10/10 有夠讚

Susana

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Todo fue muy limpio amables
於 2024 年 5 月住了 1 晚
Alexis Starling, General Manager 於 2024年5月27日回覆
Dear Susana, Thank you for reviewing our hotel and letting us host you. We sincerely appreciate your compliments towards our staff and hotel and hope to see you again in the near future.Best regards,

6/10 一般般

Isabela

家庭旅遊
喜歡:員工素質
Ok for one night in transit
於 2024 年 5 月住了 1 晚
Alexis Starling, General Manager 於 2024年5月15日回覆
Dear Isabela, Thank you for taking the time to review our hotel. We hope you will consider staying with us again. All the best,

10/10 有夠讚

Mike

商務旅客, 團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Property inside and out very clean staff very friendly!
於 2024 年 4 月住了 2 晚
Alexis Starling, General Manager 於 2024年5月15日回覆
Dear Mike, We're thrilled to hear such great compliments towards the cleanliness of our hotel and our staff friendliness. Thank you so much. Please come back to visit us again soon. Warmest regards,

6/10 一般般

jennifer

家庭旅遊
不喜歡:設施服務
We chose this property because we had no choice as others in Tallahassee were overpriced/booked for graduation. The staff is kind and friendly. The room we booked was a KING SUITE which was not clean when we opened to door (bed sheets piled up on the bed etc). Immediately went to desk where we had a room changed to a suite/2 queens which WAS CLEAN.
於 2024 年 5 月住了 1 晚
Alexis Starling, General Manager 於 2024年5月15日回覆
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LAKE PARK.Dear Jennifer, I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I am truly sorry you were accidentally checked into an unclean room. Please accept our sincerest apologies. I'm so glad this issue was resolved in a timely manner. All the best,

6/10 一般般

Kelly

喜歡:員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Alexis Starling, General Manager 於 2024年5月15日回覆
Dear Kelly, We truly appreciate you taking the time to review our hotel and hope you will consider staying with us again. With warmth,

10/10 有夠讚

Tieesha

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Great hotel. Breakfast was the best that I have ever had at a hotel.
於 2024 年 5 月住了 1 晚
Alexis Starling, General Manager 於 2024年5月15日回覆
Dear Tieesha, Thank you so much for giving us a perfect score and such wonderful compliments towards our hot breakfast. Wow! We truly appreciate you. Please come back to see us again soon. All the best,

8/10 不錯哦

Felix

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Property close to I75
於 2024 年 4 月住了 1 晚
Alexis Starling, General Manager 於 2024年4月30日回覆
Dear Felix, Thank you so much for taking the time to review our hotel; we truly appreciate you. Please come back to see us. Warmly,

10/10 有夠讚

MELISSA

喜歡:整潔度、員工素質和住宿環境和硬體
Late check in. Very nice lady doing breakfast. She made everyone welcome.
於 2024 年 4 月住了 1 晚
Alexis Starling, General Manager 於 2024年4月30日回覆
Dear Melissa, We're so glad you enjoyed your stay with us and appreciate your compliments towards our hotel and staff. We truly hope you will let us host you again in the near future. All the best,

10/10 有夠讚

Pam

家庭旅遊
Comfortable bed, clean room, nice staff
於 2024 年 4 月住了 1 晚
Alexis Starling, General Manager 於 2024年4月30日回覆
Dear Pam, We're so glad we made you feel comfortable and you enjoyed our staff. Thank you for giving us such lovely feedback. We hope to see you again soon!With warmth,

10/10 有夠讚

karen

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Always reliable and welcoming
於 2024 年 4 月住了 1 晚
Alexis Starling, General Manager 於 2024年4月20日回覆
Dear Karen, We're so glad you came to stay with us and you took the time share your feedback. Thank you for lovely compliments. We hope to see you again soon.Warmest regards,

10/10 有夠讚

Mark

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff at breakfast was SO kind and helpful. And the main desk staff made sure everything was good. Thanks!
於 2024 年 4 月住了 1 晚
Alexis Starling, General Manager 於 2024年4月20日回覆
Dear Mark, We're thrilled to hear you enjoyed your stay and we truly appreciate your compliments towards our staff and our hot breakfast. We hope you will stop by and see us again soon. With warmth,

8/10 不錯哦

Dawn

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was easy access to the interstate.
於 2024 年 4 月住了 1 晚
Alexis Starling, General Manager 於 2024年4月15日回覆
Dear Dawn,Thank you for taking the time to share your experience with us and for your kind words. We're glad to hear our hotel was an easy find for you. Please come back to see us again. Warmest regards,

10/10 有夠讚

Lansil

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was excellent with no issues. Easy check in and check out. Great buffet breakfast, kids enjoyed it.
於 2024 年 4 月住了 1 晚
Alexis Starling, General Manager 於 2024年4月15日回覆
Dear Lansil, Thank you for taking the time to share your feedback. We truly appreciate your compliments towards our hotel and our hot breakfast. And we love to hear your kids enjoyed it too. Please come back to see us again soon. Warmly,

10/10 有夠讚

Yashica,Atlanta l

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay staff was so helpful and attentive. Breakfast option also a plus.
於 2024 年 4 月住了 2 晚
Alexis Starling, General Manager 於 2024年4月13日回覆
Dear Yashica,Thank you for your kind words towards our staff and our hot breakfast. Please come back to see us again.All the best,

10/10 有夠讚

David

情侶出遊
Very nice stay! Staff great. Very clean!
於 2024 年 4 月住了 1 晚
Alexis Starling, General Manager 於 2024年4月15日回覆
Dear David, Thank you so much for your excellent compliments to the cleanliness of our hotel and our staff. We sincerely appreciate you. We hope to host you again in the near future. Warmest regards,

10/10 有夠讚

Brenda

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The site was very clean, staff was helpful, good location.
於 2024 年 4 月住了 4 晚
Alexis Starling, General Manager 於 2024年4月13日回覆
Dear Brenda,We appreciate you taking the time to review our hotel and sincerely appreciate your compliments. We hope to host you again soon. With warmth,

10/10 有夠讚

Zach

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice staff. Quick check in. Clean rooms that were appropriately stocked. Nice
於 2024 年 3 月住了 1 晚
Alexis Starling, General Manager 於 2024年3月31日回覆
Dear Zach, We truly thank you for your wonderful compliments towards our staff and check in experience. We're thrilled you enjoyed you stay and we hope to host you again in the near future.All the best,

2/10 很糟糕

Carel

不喜歡:整潔度
於 2024 年 3 月住了 1 晚
Alexis Starling, General Manager 於 2024年3月31日回覆
Dear Carel,I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.With warmth,

10/10 有夠讚

Casey

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Clean, comfy beds, friendly staff.
於 2024 年 3 月住了 1 晚
Alexis Starling, General Manager 於 2024年3月31日回覆
Dear Casey,Thank you so much for reviewing our hotel and giving us a perfect score. Thank you for your compliments towards the cleanliness of our hotel, the comfort of our beds and our friendly staff. We sincerely hope you will let us host you again when you're traveling through Lake Park, GA again.Warmly,

10/10 有夠讚

mark

於 2024 年 3 月住了 1 晚
Alexis Starling, General Manager 於 2024年4月20日回覆
Dear Mark, Thank you for taking the time to review our hotel and for giving us a perfect score. We hope you will stop by and let us host you again soon.Warmly,

8/10 不錯哦

Travis

喜歡:整潔度、員工素質和設施服務
The bathtub did not drain properly.
於 2024 年 3 月住了 1 晚
Alexis Starling, General Manager 於 2024年3月31日回覆
Dear Travis, Thank you for review our hotel. I sincerely apologize that your bathtub did not drain property. We have maintenance on staff and will always address these opportunities if we are notified. I apologize if this was not taken care of while you were at our property. Please accept our apologies. We thank you for staying with us and hope you will let us host you again when you are traveling through the area. Warmest regards,

2/10 很糟糕

Shane

不喜歡:整潔度和員工素質
Check in time was 3:00. We were a little early but could not check in because the room was not ready which I understand. However, we waited in the parking lot and watched as multiple staff members spent time outside smoking. When it was 3:00, the room still wasn’t ready.
於 2024 年 3 月住了 1 晚
Alexis Starling, General Manager 於 2024年3月26日回覆
Dear Shane, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LAKE PARK.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 有夠讚

Marcia

於 2024 年 3 月住了 1 晚
Alexis Starling, General Manager 於 2024年4月13日回覆
Dear Marcia,Thank you so much for giving us a perfect review. We're thrilled you enjoyed your stay and we hope to host you again in the near future.Warmest regards,

10/10 有夠讚

Mike

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wry nice and clean, great breakfast and super friendly staff!
於 2024 年 3 月住了 1 晚
Alexis Starling, General Manager 於 2024年3月19日回覆
Dear Mike,Thank you for giving us such lovely compliments and for reviewing our hotel. We're thrilled you enjoyed your stay and we hope to host you again. All the best,

6/10 一般般

Doug

喜歡:員工素質
於 2024 年 3 月住了 1 晚
Alexis Starling, General Manager 於 2024年3月19日回覆
Dear Doug, We appreciate you reviewing our hotel and hope you enjoyed your stay. Please come back to see us again! Sincerely,

8/10 不錯哦

Frank

家庭旅遊
喜歡:整潔度和員工素質
不喜歡:設施服務
Check in was easy, staff was friendly and ro9ms were new and clean. We had no hot water at 7 AM for showers. I mentioned it to the front desk and i didn't get an apology or anything. She just asked for our room no. Not the response I was expecting.
於 2024 年 3 月住了 1 晚
Alexis Starling, General Manager 於 2024年3月9日回覆
Dear Frank, Thank you for taking the time to review our hotel. I sincerely apologize for the opportunities you experience during your stay regarding hot water the customer service. I will address this personally and appreciate you bringing it to our attention. I sincerely hope you will give us another opportunity in the future to make it up to you. Warmest regards,

8/10 不錯哦

Alfred

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Matress was too firm
於 2024 年 2 月住了 1 晚
Alexis Starling, General Manager 於 2024年3月4日回覆
Dear Alfred, Thank you for taking the time to share your feedback and for staying with us. We sincerely apologize that your mattress was too firm for your taste. We hope you enjoyed the rest of your stay and again we appreciate your feedback. Warmest regards,

2/10 很糟糕

Debbie

情侶出遊
喜歡:員工素質和住宿環境和硬體
It was fine except our room needed a lot of help. The kings were broken and light shined in window all night.Bugs in a Dow seal. Soap for shower was about to fall off wall. The room needs some help I was a service excellent advisor for a hospitals d felt this needed addressed.The hotel other wise was very nice. They were full and didn’t have another room for us. The manager said to call you and you would return our money. Thank you. She’s there today.thank you
於 2024 年 2 月住了 1 晚
Alexis Starling, General Manager 於 2024年3月2日回覆
Dear Debbie, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LAKE PARK.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, we sincerely appreciate you for bringing this to our attention. If we don't know these things, we cannot address them. Warmest regards,

10/10 有夠讚

Benjamin

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Every Holiday inn I have stayed at is very nice.
於 2024 年 1 月住了 1 晚
Alexis Starling, General Manager 於 2024年3月2日回覆
Dear Benjamin, We are so pleased to hear you enjoyed your stay at our hotel and truly appreciate your lovely feedback. Please come back to see us again.All the best,

10/10 有夠讚

henry

喜歡:整潔度、員工素質和住宿環境和硬體
Breakfast was excellent
於 2024 年 2 月住了 1 晚
Alexis Starling, General Manager 於 2024年3月2日回覆
Dear Henry, We're pleased to hear you were able to enjoy our hot breakfast and appreciate you took the time to share your feedback. We hope to host you again in the near future. Warmest regards,

10/10 有夠讚

Joseph

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Alexis Starling, General Manager 於 2024年3月2日回覆
Dear Joseph, Thank you so much for taking the time to review our hotel and for giving us a five-star-review. We're please to see the results of your review and hope to see you again when you are traveling through the area. With warmth,

10/10 有夠讚

Kghora

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to I 75 Steep hill to front door
於 2024 年 2 月住了 1 晚
Alexis Starling, General Manager 於 2024年2月28日回覆
Dear Kghora,Thank you for taking the time to review our hotel. We sincerely appreciate the five star review and hope to host you again soon. Warmest regards,

10/10 有夠讚

Kathryn

家庭旅遊
Very clean. Excellent breakfast. Very friendly staff.
於 2024 年 2 月住了 1 晚
Alexis Starling, General Manager 於 2024年2月28日回覆
Dear Kathryn, Thank you so much for your compliments towards our hotel. We're so glad you enjoyed your stay and we hope to see you again soon. Sincerely

10/10 有夠讚

Michael

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Alexis Starling, General Manager 於 2024年2月19日回覆
Dear Michael, We sincerely appreciate you taking the time to review our hotel and for giving us a perfect 10! We're thrilled you enjoyed your stay and hope to see you again soon. Warmest regards,

10/10 有夠讚

Ben

喜歡:整潔度、員工素質和住宿環境和硬體
It was good.
於 2024 年 2 月住了 1 晚
Alexis Starling, General Manager 於 2024年2月10日回覆
Dear Ben, Thank you for taking the time to review our hotel. We're thrilled you enjoyed your stay. Please let us host you again in the near future.Warmest regards,

10/10 有夠讚

MITCH

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Alexis Starling, General Manager 於 2024年2月6日回覆
Dear Mitch, Thank you for reviewing our hotel and for giving us a perfect 10! Wow! We're honored you enjoyed your stay and we hope to host you again soon.All the best,

10/10 有夠讚

Joanne

Stopped here just for one night. Hotel was clean and modern. Staff were all very friendly and helpful. Great breakfast provided at the hotel but other options a quick drive away if needed. Rooms very spacious and nicely decorated. Enjoyed our stay!
於 2024 年 1 月住了 1 晚
Alexis Starling, General Manager 於 2024年2月4日回覆
Dear Joanne, We're so glad you came to stay with us and you took the time to review our hotel. We sincerely appreciate your wonderful compliments and we hope to see you again. All the best,

10/10 有夠讚

Guy

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Thumbs up!
Very clean, excellent breakfast, staff is super friendly, will come back again!
於 2024 年 1 月住了 1 晚
Alexis Starling, General Manager 於 2024年2月4日回覆
Dear Guy, Thank you for taking time to give us your feedback and for giving us a perfect 10! We appreciate your compliments towards our staff and hot breakfast and we look forward to hosting you again soon.Warmest regards,

10/10 有夠讚

Devin

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A newer and clean hotel.
於 2024 年 1 月住了 1 晚
Alexis Starling, General Manager 於 2024年2月4日回覆
Dear Devin, Thank you for taking the time to review our hotel and for giving us a five-star review. We're thrilled you enjoyed your stay and we sincerely hope to host you again in the near future.Warmest regards,

10/10 有夠讚

Debra

於 2024 年 1 月住了 1 晚
Alexis Starling, General Manager 於 2024年3月22日回覆
Dear Debra, We sincerely appreciate you for taking the time to review our hotel and for giving us a perfect score. Thank you for choosing the Holiday Inn Express Lake Park for being your host hotel. Please come back to see us again soon.All the best,

10/10 有夠讚

John

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room was big and clean. My wife and I would recommend this place to stay in to our friends..
於 2024 年 1 月住了 2 晚
Alexis Starling, General Manager 於 2024年1月30日回覆
Dear John, Thank you for taking the time to review our hotel. We sincerely appreciate your compliments and hope to host you again in the near future. Warmest regards,

10/10 有夠讚

Kelly

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful.
於 2024 年 1 月住了 1 晚
Alexis Starling, General Manager 於 2024年1月23日回覆
Dear Kelly, Thank you for taking the time to review our hotel. We sincerely appreciate you giving us a five-star review and truly hope to host you again in the near future.Warmest regards,

10/10 有夠讚

Rocio

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
La señora que ayuda con el desayuno muy amable, servicial, tuvo todo muy limpio!
Alexis Starling, General Manager 於 2024年1月18日回覆
Dear Rocio, We're so glad you took the time to review our hotel and appreciate your compliments towards our staff in our breakfast department. We hope to host you again in the near future and thank you for staying with us.Warmest regards,

2/10 很糟糕

Nick

於 2024 年 1 月住了 1 晚
Alexis Starling, General Manager 於 2024年2月6日回覆
Dear Nick,We appreciate you reviewing our hotel and sincerely apologize for any opportunities you experienced. We hope you will consider staying with us again.Warmest regards,

8/10 不錯哦

Cindy

於 2024 年 1 月住了 2 晚
Alexis Starling, General Manager 於 2024年1月18日回覆
Dear Cindy,Thank you for taking the time to review our hotel. We're so glad you let us host you and we hope to host you again in the near future.Warmest regards,

10/10 有夠讚

Gladys

團體旅遊, 家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
La persona q nos atendió en el desesayuno . Muy atenta y amable. Y en general
於 2024 年 1 月住了 1 晚
Alexis Starling, General Manager 於 2024年1月11日回覆
Dear Gladys,Thank you for taking the time to review our hotel and for your kind words towards our staff. We hope to host you again in the near future.Warmest regards,

10/10 有夠讚

Tricia

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Everything about the hotel was great. It was just unfortunate there were a group of men that came in around 12:30 AM and kept going in and out of their room and slamming their doors and talking very loudly with each other for a few hours. Not the hotels fault by any means but just made for a long night.
於 2024 年 1 月住了 1 晚
Alexis Starling, General Manager 於 2024年1月11日回覆
Dear Tricia, We're glad you took the time to share your feedback and sincerely apologize for the opportunities you experienced while you were staying with us. We hope you will still let us host you again.All the best,

8/10 不錯哦

William

於 2024 年 1 月住了 1 晚
Alexis Starling, General Manager 於 2024年1月30日回覆
Dear William, Thank you for reviewing our hotel and for staying with us. We hope to see you again soon. With warmth,