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"The hotel was clean, but not very quiet. Noise from the hallway and next door rooms was quite audible. Not that people were loud, the walls must be rather thin. "

"Wonderful service and accommodating."

"We took some time to absorb the atmosphere of this place while staying 3 nights for the XC World Cup. The Grand Ballroom with its Speakeasy bar and analog games, the fitness room… We loved it, and the restaurant dinners were also excellent and memorable."

"Good place to stay with spacious room and self-service breakfast buffet. The lounge area appeared warm and inviting with couches and fairly new furniture. Overall a bit impersonal due to self-check in online, would have been nice to meet a person upon arrival to be able to ask questions."

"Staff entered my room without permission and without knocking. Just because hotel staff have keys does not mean they can enter a guest’s room whenever they want. Guest privacy should be a top priority for any hotel, and this behavior was completely unacceptable. In addition, I am still trying to receive the $150 USD cash deposit that I paid at check-in. When I went to check out, no staff member was available. I was told that if I wanted my refund, I should leave the key inside the room and wait until 8:00 AM for the office to open. This makes no sense. Guests may need to check out early, especially if they have other travel plans or bookings during the night or early morning. Hotels should have staff available to process check-outs and return deposits when guests leave. We could not wait until 8:00 AM because we had another trip planned. It was very frustrating that no one was available to assist us or return the deposit at that time. Overall, the lack of respect for guest privacy and the poor handling of the deposit refund made this a very disappointing experience."

"Room was clean, walls are NOT sound proof and we could hear all the noise from the pool on the floor below us at 9:45pm."

"Good value "

"Great stay. Room was a bit dated but staff were great, nice gym and pool, good location for being close to the US-Canada border. "

"Very nice room with a lovely lake view"