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拉哈爾瑞士皇家飯店的評分

5 out of 5
拉哈爾瑞士皇家飯店
Airport Rd, Lahore, Punjab

評論

8.2

非常好

10 分，有夠讚；67 則評論中有 39 則" "
8 分，不錯哦；67 則評論中有 10 則" "
6 分，一般般；67 則評論中有 8 則" "
4 分，不太好；67 則評論中有 5 則" "
2 分，很糟糕；67 則評論中有 5 則" "

8.8/10

整潔度

8.2/10

員工素質

8.8/10

設施服務

8.6/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Victor

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It’s a great place to stay if you need to stay at a clean and safe place near Lahore International airport.
於 2024 年 4 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2024年4月30日回覆
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.

10/10 有夠讚

Roy

於 2024 年 2 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2024年2月19日回覆
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.

10/10 有夠讚

Eusra，North York

親子旅遊
Our Executive room was space, clean and modern. Our stay was comfortable in it. We ordered room service a couple of times and the food was delicious. What really set it apart was their helpful staff. The director rooms, Aziz, personally helped us out with extending our stay in the same room, even though the hotel was fully booked.
於 2024 年 1 月住了 2 晚
Royal Swiss Hotel, Lahore. 於 2024年2月9日回覆
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.

10/10 有夠讚

Derya

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Royal Swiss Hotel, Lahore. 於 2024年2月5日回覆
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.

4/10 不太好

Shahwan

家庭旅遊
喜歡：整潔度、員工素質和設施服務
不喜歡：住宿環境和硬體
Property is great but the shower glass door shattered while I was taking a shower and I had multiple injures and all the hotel did was change our room. I need someone to call me on this so we discuss.
於 2023 年 12 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2024年1月1日回覆
Dear Guest,Apologies, we will make sure your comments are reviewed and also forwarded to the management for the consideration.Regards,Royal Swiss Hotel, Lahore.

6/10 一般般

Azib

喜歡：員工素質
不喜歡：整潔度
Its very dirty and whole room carpet was full with stains
於 2023 年 12 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2023年12月28日回覆
Dear Azib,Please accept our sincere apologies, We work hard to deliver an exceptional guest experience, and unfortunately we fell short in your case. we’re taking steps to ensure we maintain our high standards of customer service in the future.Do give us the opportunity to change your mind. We look forward to have you back again at Royal Swiss Hotel, Lahore.Regards,Asiya SaeedGuest Relations Manager.

4/10 不太好

Muhammad

商務旅客
不喜歡：員工素質和住宿環境和硬體
The bathroom door wouldn’t close at all. The amenities like Shampoo, conditioners and bath towels weren’t replenished automatically during housekeeping. We have stayed here a few time before but I feel the service is on the decline.
於 2023 年 11 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2023年11月16日回覆
Dear Guest,Apologies, we will make sure your comments are reviewed and also forwarded to the management for the consideration and improvement.Looking forward to seeing you again.Regards,Royal Swiss Hotel, Lahore.

8/10 不錯哦

Asma

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Good
於 2023 年 11 月住了 3 晚
Royal Swiss Hotel, Lahore. 於 2023年11月6日回覆
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.

10/10 有夠讚

FAISAL

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very courteous and helpful.
於 2023 年 10 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2023年10月23日回覆
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager

10/10 有夠讚

Jehanzeb

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Wow .....the best hotel with the best service
於 2023 年 10 月住了 4 晚
Royal Swiss Hotel, Lahore. 於 2023年10月18日回覆
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager

8/10 不錯哦

Shahzad

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
Stay at Royal Swiss Lahore
Overall the hotel is amazing compared to what Pakistan has to offer. Very clean the staff was very friendly and always greeting with a smile. However I found that the Cafe on the first floor had very little to offer as most of the stuff on the menu was out. We tried hot and sour soup which I would give a 5 out of 10. Other then this over stay was a very positive experience. Thank you to all the staff.
於 2023 年 10 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2023年10月17日回覆
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager

10/10 有夠讚

Robert

情侶出遊, 商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Royal Swiss Lahore refused to accommodate for a rebooking and refused to refund or even credit for another accommodation. Rating for this hotel should be zero but we are very merciful, because Jesus who is Lord forgives you, and we do too. That said, please improve your service and Love your neighbors more. God bless, Robert
於 2023 年 10 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2023年10月17日回覆
Dear Guest, Apologies, we will make sure your comments are reviewed and also forwarded to the management for the consideration and improvement. Regards, Royal Swiss Hotel, Lahore.

2/10 很糟糕

faheem

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
Worst customer service
於 2023 年 8 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2023年8月28日回覆
Dear Guest,Apologies, we will make sure your review is forwarded to the management for the consideration and improvement.Looking forward to seeing you again.Regards, Asiya Saeed Guest Relations Manager.

10/10 有夠讚

Imran

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place very close to airport
於 2023 年 8 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2023年8月16日回覆
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.

10/10 有夠讚

kashif

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very close to the airport and they had super friendly staff that let me check in several hours before normal check-in time, that was much appreciated. very good hotel.
於 2023 年 7 月住了 1 晚
Manager 於 2023年7月27日回覆
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager

10/10 有夠讚

Imran

於 2023 年 7 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2023年7月20日回覆
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager

10/10 有夠讚

Kauzma

喜歡：整潔度、員工素質和住宿環境和硬體
I arrived at 3am but could do check-in without any problems. The room was clean and had jacuzzi. Buffet style breakfast had many foods options.
Royal Swiss Hotel, Lahore. 於 2023年7月10日回覆
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager

10/10 有夠讚

Zubaida

喜歡：整潔度、員工素質和住宿環境和硬體
Very nice hotel
於 2023 年 7 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2023年7月7日回覆
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager

8/10 不錯哦

richard

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 5 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2023年5月13日回覆
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager.

10/10 有夠讚

Tariq

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great experience
於 2023 年 4 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2023年4月25日回覆
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager.

10/10 有夠讚

ADNAN

喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
Very very bad food chef is a liar i told dont put green chili in channa daal . I got sever allergy with green chili and what he did he removed green chili from daal and served me . After i ate i felt its a green chili and whole night i did not sleep too much pain in my stomach . Next morning i had a meeting. I was so tired in my meeting plz plz change whole staff of kitchen find professional and good u loose ur reputation this thing happens 2 times in 3 months. Now I never ever order food here if ever i stay here ur break fast is good but again every curry has green chili Green chili doesn’t means good tatse plz stop to put green chili in every food in the morning break fast my name Adnan qadri I live in usa before I recommend so many my friends. But i have to think now . 2398103736 my cell
於 2023 年 4 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2023年4月8日回覆
Dear Guest,Apologies, we will make sure your comments are reviewed and also forwarded to the management for the consideration and improvement.Looking forward to seeing you again.Regards,Royal Swiss Hotel, Lahore.

6/10 一般般

muhammad

喜歡：整潔度
Close proximity to airport
AC didn’t work. Check in time was supposed to be 12pm. We came around 2pm and still there wasn’t any room ready. Had to wait a bit.
於 2023 年 2 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2023年2月28日回覆
Dear Guest, Apologies, we will make sure your comments are reviewed and also forwarded to the management for the consideration and improvement.Looking forward to seeing you again.Regards,Asiya SaeedGuest Relations Manager.

10/10 有夠讚

Bushra

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing service and condition of the hotel. Tons of choices in breakfast. Special thanks to Naveed who greeted us and asked us if we needed anything. Front desk staff was so helpful. Rooms are clean and modern. Traffic Location and view. Very close like 4 minutes drive to Lahore airport. Plus point hotel has security so you feel safe there. Go Royal Swiss for an amazing service and keep up good work👍👍👍
於 2023 年 2 月住了 2 晚
Royal Swiss Hotel, Lahore. 於 2023年2月12日回覆
Dear Ms. Bushra,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit.We are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager.

4/10 不太好

Muhammad Anwer

商務旅客, 團體旅遊
不喜歡：整潔度和設施服務
Not acceptable to visit
於 2023 年 2 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2023年2月3日回覆
Dear Mr. Anwar,Thank you for sharing your feedback with us. We work hard to deliver an exceptional guest experience, and its apparent in your case we fell short. Please accept our sincere apologies, we are taking steps to ensure we maintain our high standards of customer services in the future. Please come and visit us again.Regards, Asiya Saeed Guest Relations Manager.

10/10 有夠讚

Shahid

商務旅客, 團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 1 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2023年1月15日回覆
Dear Mr. Shahid, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit and we are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager.

6/10 一般般

ABDUL

家庭旅遊
喜歡：住宿環境和硬體
Need some improvement with better management
Shower Water has no clear exit, bad room service possibly because of very busy holiday season
於 2022 年 12 月住了 1 晚
Asiya Saeed Guest Relations Manager. 於 2022年12月31日回覆
Dear Mr. Abdul, Thank you for sharing your concern, we will make sure your comments are reviewed and also forwarded to the management for the consideration and improvement. Looking forward to seeing you again. Regards, Asiya Saeed Guest Relations Manager.

10/10 有夠讚

George

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place for a first introduction to Lahore!
It was a good experience, though the staff serving in both breakfast and other restaurants were not very attentive to their customers. Had long waits for requests. Their Shuttle service was perfect!
於 2022 年 11 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2022年11月16日回覆
Dear Guest,Thank you so much your reviews make us so proud, we are always here to serve you the best way we can. We will be waiting to serve you again. Regards, Asiya Saeed Guest Relations Manager.

10/10 有夠讚

George

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 10 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2022年11月2日回覆
Dear Guest, Thank you so much your reviews make us so proud, we are always here to serve you the best way we can. We will be waiting to serve you again. Regards, Asiya Saeed Guest Relation Manager.

10/10 有夠讚

Irfan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
First time stayed at this hotel, but the best hospitality experience ever. By far this hotel is the best value for money option in this industry. I personally suggest to experience at least once, I bet you gona love this place, super staff in all areas, best cuatomer service standard, owners has taken seriously every inch of this hotel constructions and maintenance.
於 2022 年 5 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2022年6月11日回覆
Dear Guest, Thank you for sharing your feedback with us, we are pleased to know that you had a comfortable stay. Please come and visit us again soon! Regards, Asiya Saeed Guest Relations Manager.

2/10 很糟糕

umerdraz

於 2022 年 3 月住了 1 晚

8/10 不錯哦

david

商務旅客
喜歡：整潔度和客房舒適度
ok stay
Stay this time, ok Due to rework inmany areas going on
於 2022 年 4 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2022年4月7日回覆
Dear Guest, Thank you very much for the feedback. We hope you would visit us again soon. Best Regards, Royal Swiss Hotel Lahore.

2/10 很糟糕

Jamil

家庭旅遊
喜歡：整潔度和客房舒適度
不喜歡：員工素質和住宿環境和硬體
This place was meh
online it says check in at noon. we got there at 3PM and rooms weren't ready. they said check in is at 2PM but a "delegation" was staying there and had checked out late. is that my problem? room was not ready till 430 even though they said 30-40 minutes. 2nd room was not ready for another hour after that even though they said 5 minutes. we had to push and push and follow up. they had loud music playing in a hall which coudl be heard from all rooms. mosquitos in the room which bit me up. they goofed up my food order (burger plain-- comes with everything on it. they brouhgt a new one and it still had stuff on I... I was hungry and waited an hour so I ate it). manager not helpful
於 2022 年 3 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2022年3月21日回覆
Dear Guest, Apologies for the inconvenience you faced during your stay, we will make sure your feedback regarding services and food are reviewed for consideration and improvement. Looking forward to seeing you again. Regards, Asiya Saeed Guest Relations Manager.

4/10 不太好

Rizwan

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Location to airport and access to ring road
於 2022 年 3 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2022年3月23日回覆
Dear Guest, Thank You for sharing your review. Hope to serve you again. Regards, Asiya Saeed Guest Relations Manager.

8/10 不錯哦

Marco

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
Sehr gut geeignet vor dem Abflug
Neue schöne Anlage mit grosszügigen Zimmern. Sonderbare Sitten, nach der Verweigerung einer Anzahlung für allfällige Minibarkonsumation wurde alles ausgeräumt obwohl keine Alkoholika erhältlich sind. Restaurant: Viel zu grosses Buffet für wenige Gäste. A la Carte nur auf intensive Nachfrage, mittelmässiges Essen. sehr gute Fruchtdrinks
於 2022 年 3 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2022年3月19日回覆
Dear Guest, Thank you very much for such kind review and so many compliments! We work really hard to offer the best service to our guests, and we are happy to see that reflected to your case. We will be waiting to serve you again Regards, Asiya Saeed Guest Relations Manager.

6/10 一般般

Naila

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
於 2022 年 2 月住了 3 晚
Royal Swiss Hotel. 於 2022年2月17日回覆
Dear Ms. Naila, Thank you so much for staying with us! We are pleased to know that you enjoyed your stay at Royal Swiss Hotel, Lahore. We hope you would visit us again soon. Best Regards, Asiya Saeed Guest Relations Manager.

8/10 不錯哦

muhammad

團體旅遊
喜歡：整潔度和客房舒適度
不喜歡：員工素質
於 2022 年 1 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2022年2月11日回覆
Dear Guest, Thank you very much for the feedback. We are happy you had a comfortable stay. We look forward to have you back at Royal Swiss Hotel Regards, Asiya Saeed Guest Relations Manager.

10/10 有夠讚

rehman

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
amazing
於 2022 年 1 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2022年2月11日回覆
Dear Guest, We would like to thank you for taking your time to provide us with your feedback! And we will be more than happy to serve you again. Regards, Asiya Saeed Guest Relations Manager.

6/10 一般般

Ateir faisal

於 2022 年 1 月住了 4 晚

8/10 不錯哦

david

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very clean
於 2021 年 12 月住了 1 晚
Royal Swiss Hotel. 於 2021年12月18日回覆
Dear Mr. David, Thank you very much for the feedback. We are happy you had a comfortable stay. We look forward to have you back in Royal Swiss Hotel, Lahore. Regards, Asiya Saeed Guest Relations Officer.

10/10 有夠讚

Shahid

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Every thing was excellent except front desk. Probably they don’t have international hotels experience. Ask me for Rs 5000 for security deposit. They charge debit card and instead returning the security deposit at end of stay. They gave me local currency of that amount
於 2021 年 10 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2021年11月4日回覆
Dear Mr. Shahid, We always aim to deliver a great experience. We are sorry to hear that your experience was not of the quality you expected. We will use the feedback to make us better and to ensure this doesn’t happen again. Hope to serve you again soon. Regards,

10/10 有夠讚

Muhammad

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel. Very efficient staff. Rooms are clean and got all amenities. Not very expensive too. Near to the airport. You can see the whole airport from the roof top restaurant.
於 2021 年 10 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2021年11月2日回覆
Dear Guest, Thank you so much for staying with us! We are pleased to know that you enjoyed the facilities and services of the hotel. We hope you would visit us again soon. Best Regards, Asiya Saeed Guest Relations Manager.

10/10 有夠讚

adnan

於 2021 年 10 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 5 月住了 1 晚
Farhan Rafiq Khan 於 2021年6月4日回覆
Dear Valued Guest, Thank you for posting review of your recent stay at Royal Swiss Lahore. We are glad to hear that you enjoyed your stay with us and that our team were able to meet your expectations. We appreciate your comment and recommendation and we hope that we have the opportunity to welcome you once again on your next trip to Lahore. Thank you for having chosen Royal Swiss Lahore. Sincerely, Farhan Rafiq Khan Head of Revenue & Guest Services

10/10 有夠讚

Dawod

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Outstanding service and ambience
The stay was amazing. Staff is so welcoming and courteous especially shumaila ,Iqra and Nadeem are super nice people.We stayed in alot of hotels in the world this is one of the best soo far ❤
於 2021 年 4 月住了 1 晚
Royal Swiss Hotel, Lahore. 於 2022年1月2日回覆
Dear Guest, We would like to thank you for taking your time to provide us with your feedback! And we will be more than happy to serve you again. Regards, Asiya Saeed Guest Relations Manager.

10/10 有夠讚

Muhammad

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
1 of my best stays
It was an amazing stay
於 2021 年 4 月住了 1 晚
Muhammad Rashid, Reservations Manager 於 2021年4月14日回覆
Dear Mr. Muhammad, Thank you for posting review of your recent stay at Royal Swiss Lahore. We are glad to hear that you enjoyed your stay with us and that our team were able to meet your expectations. We appreciate your comment and recommendation and we hope that we have the opportunity to welcome you once again on your next trip to Lahore. Thank you for having chosen Royal Swiss Lahore. Sincerely, Muhammad Rashid

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay and excellent customer services. My only concern about food quality need some improvement other then that all perfect. — Happy client 😊
於 2021 年 3 月住了 10 晚
M Saad 於 2021年3月21日回覆
Dear valued Guest Thank you very much for taking time to provide your comments following your recent stay with us at Royal Swiss Lahore. Your concerns will be given immediate attention. Together with the other departments, we will investigate further and consider possible improvements, in our endeavor to meet all of our guest’s expectation. Once again thank you for having shared your valuable feedback and we look forward to welcoming you back and share the improvements with you. Sincerely, Muhammad Saad

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 3 月住了 1 晚
Muhammad Rashid, Reservations Manager 於 2021年3月10日回覆
Dear Valued Guest, Thank you for posting review of your recent stay at Royal Swiss Lahore. We are glad to hear that you enjoyed your stay with us and that our team were able to meet your expectations. We appreciate your comment and recommendation and we hope that we have the opportunity to welcome you once again on your next trip to Lahore. Thank you for having chosen Royal Swiss Lahore.

6/10 一般般

Umar

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
Easy access to airport
Good hotel near the airport. Staff in very friendly and service minded. Rooms are clean. Room service is horrible and the food is below standard. We tried a lot af different things but is not at the level of a 5 star hotel especially when you see the price. Overall is the food below the level of the food in Lahore.
於 2021 年 2 月住了 2 晚
M Saad 於 2021年3月1日回覆
Dear Mr. Umar, Thank you very much for taking time to provide your comments following your recent stay with us at Royal Swiss Lahore. Your concerns about staff and services will be investigated and given immediate attention. Together with the other departments, we will investigate further and consider possible improvements, in our endeavour to meet all of our guest’s expectation. Once again thank you for having shared your valuable feedback and we look forward to welcoming you back and share the improvements with you. Sincerely,

6/10 一般般

Tanweer

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
Tanweer
於 2020 年 12 月住了 1 晚
M Saad 於 2021年3月1日回覆
Dear Mr. Tanweer, Thank you very much for taking time to provide your comments following your recent stay with us at Royal Swiss Lahore. Your concerns about staff and services will be investigated and given immediate attention. Together with the other departments, we will investigate further and consider possible improvements, in our endeavour to meet all of our guest’s expectation. Once again thank you for having shared your valuable feedback and we look forward to welcoming you back and share the improvements with you. Sincerely,

2/10 很糟糕

Danyal

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 2 月住了 1 晚
M Saad 於 2021年3月1日回覆
Dear Mr. Danyal, Thank you very much for taking time to provide your comments following your recent stay with us at Royal Swiss Lahore. Your concerns about staff and services will be investigated and given immediate attention. Together with the other departments, we will investigate further and consider possible improvements, in our endeavour to meet all of our guest’s expectation. Once again thank you for having shared your valuable feedback and we look forward to welcoming you back and share the improvements with you. Sincerely,