Reception

Reviews of Ramada by Wyndham Lahore Gulberg II

4 out of 5
Ramada by Wyndham Lahore Gulberg II
23 2 4 And 25 N Gulberg Ii L, Lahore

Reviews

8.2

Very Good

Rating 10 - Excellent. 69 out of 120 reviews" "
Rating 8 - Good. 21 out of 120 reviews" "
Rating 6 - Okay. 11 out of 120 reviews" "
Rating 4 - Poor. 7 out of 120 reviews" "
Rating 2 - Terrible. 12 out of 120 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fiza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Rehana Ali on 2024/5/16
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

2/10 Terrible

Haris

Traveled with family
Disliked: Cleanliness, staff & service
Not a good experience. Service was horrible
Stayed 1 night in May 2024
Response from Rehana Ali on 2024/5/18
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.

10/10 Excellent

Robina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambiance; fantastic breakfast; very safe within vicinity of hotel; walking distance to designer.
Stayed 7 nights in Mar 2024
Response from Rehana Ali on 2024/4/5
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

2/10 Terrible

Eli

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Rehana Ali on 2024/3/22
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.

6/10 Okay

Muryum

The staff mixed our rooms up and did not have one room ready so I had to share my room with my colleague
Stayed 9 nights in Mar 2024
Response from Rehana Ali on 2024/3/22
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.

4/10 Poor

Syed

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Rehana Ali on 2024/3/15
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.

10/10 Excellent

Ali, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was convenient
Stayed 4 nights in Feb 2024
Response from Rehana Ali on 2024/3/6
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 Excellent

Charanpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience with Ramada . Customer service is great and Breakfast was really good 👍👍.I would love to go again in future 🙂
Stayed 4 nights in Feb 2024
Response from Rehana Ali on 2024/2/26
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 Excellent

Kashif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal Location
Very nice hotel centrally located. The rooms are spacious and the breakfast choice is immense. Would highly recommend this hotel for people visiting relatives and sight seeing.
Stayed 5 nights in Feb 2024
Response from Rehana Ali on 2024/2/23
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

2/10 Terrible

Rajender

Stayed 3 nights in Feb 2024
Response from Rehana Ali on 2024/2/22
Thank you for taking the time to share your feedback with us.If there's anything specific you would like to share or discuss further, please feel free to reach out. Your satisfaction is our top priority, and we are dedicated to making amends and providing a better experience in the future.

2/10 Terrible

Muhammed Shoaban

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overtly unprofessional. Uncooperative on basic issues. Toilet not working throughout majority of stay. Night shift concierge were very rude and unprofessional.
Stayed 15 nights in Dec 2023
Response from Rehana Ali on 2024/4/4
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time

8/10 Good

Hamza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Feb 2024
Response from Rehana Ali on 2024/2/19
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

6/10 Okay

Muhammad

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Rehana Ali on 2024/2/14
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 Excellent

ricky, tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jan 2024
Response from Rehana Ali/FOM on 2024/2/3
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

2/10 Terrible

Basit

Business traveler, Traveled with partner, Traveled with family
Disliked: Staff & service, amenities
Unprofessional staff. Keep disturbing knocking on the door. Too much extra charges at the checkout
Stayed 4 nights in Jan 2024
Response from Rehana Ali/FOM on 2024/1/31
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your valuable input and apologize for any inconvenience you may have experienced.To better address the issues you faced, we kindly request you to provide more details about the specific concerns you encountered during your stay. Your comfort and satisfaction are our top priorities, and we want to ensure that we address any shortcomings promptly.Regarding the matter of room privacy, we sincerely apologize if there were any disruptions. We suggest you display the DND sign to avoid daily services like refilling of tea/coffee, placement of Fruit Basket etc. Additionally, we would like to clarify that our standard practice is to present the room folio upon check-out, and we appreciate your understanding in this regard.Your comments about our professional staff are essential to us, and we are committed to continuous improvement. We assure you that your feedback will be shared with our team to ensure that we maintain the highest level of professionalism and service.We genuinely value your suggestions for improvement, and any further details you can provide will aid us in making the necessary enhancements to enhance your future experiences with us. Please feel free to respond to this email with any additional information or suggestions you may have.Once again, thank you for choosing our hotel, and we look forward to the opportunity to serve you better in the future.

8/10 Good

Eva

Stayed 5 nights in Jan 2024
Response from Rehana Ali on 2024/3/22
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Rehana Ali on 2024/1/31
Thank you for taking the time to share your feedback regarding your recent stay at our hotel.

10/10 Excellent

Ghufran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, amazing breakfast buffet with tons of options.
Stayed 2 nights in Jan 2024
Response from Rehana Ali on 2024/1/29
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 Excellent

Fathima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service! The staff was very accommodating and helpful.
Stayed 2 nights in Jan 2024
Response from Rehana Ali/FOM on 2024/1/26
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 Excellent

Hasan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, always willing to help and look after. Excellent items to choose from for breakfast buffet.
Stayed 4 nights in Jan 2024
Response from Rehana Ali on 2024/1/23
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg.

8/10 Good

Jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very fine hotel. Rooms lovely and modern. My only qualm is that the service during the dinner buffet could have been better, but the food itself was excellent. Would definitely stay here again.
Stayed 2 nights in Dec 2023
Response from Rehana Ali/FOM on 2024/1/23
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg.

6/10 Okay

Verified traveler

Didnt seem the level of Ramada. Could have been a lot better.
Stayed 1 night in Jan 2024
Response from Rehana Ali on 2024/1/12
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.

2/10 Terrible

Yasir

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rehana Ali on 2024/1/12
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.

4/10 Poor

Muhammad

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The heating system bailed out on us. Then there was running toilet that needed to be fixed. We had to call most of the times to have house keeping provide us with clean towels, toiletries. Food order would had to be fixed as the person taking the order would skip a few things like instead of sending over hard eggs they would send easy and the. had to be reminded about the order. They would then send someone to fix the same eggs instead of sending new ones. I don’t recommend this property to anyone.
Stayed 2 nights in Jan 2024
Response from Rehana Ali on 2024/1/12
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re sorry we’ve been unable to meet your expectations this time.

6/10 Okay

Vesna

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Food was excellent but service very slow
Stayed 2 nights in Dec 2023
Response from Rehana Ali on 2023/12/28
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re sorry we’ve been unable to meet your expectations this time.

2/10 Terrible

Umar

Stayed 1 night in Dec 2023
Response from Rehana Ali on 2024/1/12
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.

8/10 Good

Kashif

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rehana Ali on 2023/12/28
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel

8/10 Good

Mubashir

Everything including staff was very good
Stayed 2 nights in Nov 2023
Response from Rehana Ali/FOM on 2023/11/15
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, comfortable and clean hotel. The staff was extremely courteous. The breakfast menu was very extensive and quality of the food was amazing.
Stayed 2 nights in Oct 2023
Response from Rehana Ali/FOM on 2023/11/15
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 Excellent

Qurra Tul Ain Shoaib and Shoaib

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chef - Mohammad Asif, (not sure about the name) the guy who is at the egg station and always working hard, he is the best and very hard working guy. Really enjoyed the breakfast far better taste than other hotels that I'd stayed in LHR.
Stayed 2 nights in Oct 2023
Response from Rehana Ali/FOM on 2023/11/15
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 Excellent

mohammed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from Rehana Ali/FOM on 2023/11/15
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Rehana Ali/FOM on 2023/10/25
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 Excellent

Danesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Post wedding night room
Excellent service MR Khuram at the front desk gave us a complimentary upgrade
Stayed 1 night in Oct 2023
Response from Rehana Ali/FOM on 2023/10/9
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 Excellent

Sheriza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great trip
Stayed 3 nights in Sep 2023
Response from Rehana Ali/FOM on 2023/10/3
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 Excellent

Tahir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lahore visit September 2023
Me and my daughter really enjoyed our stay at the hotel. The staff were excellent, friendly and always there to help us in a very friendly manner no matter how small the requests were. The hotel was very clean, kept that way by the very dedicated and excellent cleaning staff. The buffet breakfast was very good with a good variety of food. We once had lunch there and again very good food and choice available. Will defiantly stay there again next time in Lahore. I will be taking my family there on Eid-ul-Fitre in 2024. Would 100% recommend this hotel.
Stayed 8 nights in Sep 2023
Response from Rehana Ali/FOM on 2023/10/3
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 Excellent

Asad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience this 2nd trip. King bed Room was neat clean and excellent size as we were travelling with 4 piece luggage. Breakfast in the Lobby Tajine restaurant is always top notch one of the best. My stay at this Ramada was far superior than at The Nishat in this same trip.
Stayed 2 nights in Sep 2023
Response from Rehana Ali/FOM on 2023/9/26
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very much impressed. The service was Incredible! Highly recommended.
Stayed 7 nights in Sep 2023
Response from Rehana Ali/FOM on 2023/9/26
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 Excellent

Babar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service all the staff excellent food Elevator slow not air conditioner Other wise experience excellent whole family enjoyed it
Stayed 3 nights in Aug 2023
Response from Front Office Manage on 2023/8/21
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience for staying at Ramada Lahore Gulberg was good and you are satisfied and happy with our services. We are committed to provide good customer experience and satisfaction as our priority, and your review reaffirms to our commitment. Thanks for your kind words and we look forward to welcoming you back in Ramada Hotel Gulberg With Warm Regards, Rehana Ali Front Office Manager

6/10 Okay

Suhail

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms had a few flaws eg damp, sockets not working, shower head not working. Some of these were fixed promptly, some weren’t. Staff generally tried to be accommodating. Breakfast was not bad but repetitive. Weren’t able to advise as a tourist about things to do/places to eat etc around Lahore.
Stayed 9 nights in Aug 2023
Response from Front Office Manage on 2023/8/21
We appreciate your patience in reporting the issues with your room, such as dampness, malfunctioning sockets, and the shower head. It's unfortunate that some of these concerns were not promptly addressed, and we apologize for any frustration this may have caused. We are glad to hear that our staff made efforts to be accommodating, but we acknowledge that there's room for improvement in terms of the timely resolution of such issues.Regarding breakfast, we're pleased that you found it satisfactory. We'll certainly take your feedback about repetition into account as we continue to enhance our dining offerings.Thank you for choosing Ramada Lahore, and we hope to have the pleasure of hosting you again.Warm regards,Rehana

10/10 Excellent

Mr Arshi

Stayed 1 night in Aug 2023
Response from Front Office Manager on 2023/8/17
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience for staying at Ramada Lahore Gulberg was good and you are satisfied and happy with our services. We are committed to provide good customer experience and satisfaction as our priority, and your review reaffirms to our commitment. Thanks for your kind words and we look forward to welcoming you back in Ramada Hotel Gulberg With Warm Regards, Rehana Ali Front Office Manager

10/10 Excellent

Tahir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from Front Office Manager on 2023/8/16
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience for staying at Ramada Lahore Gulberg was good and you are satisfied and happy with our services. We are committed to provide good customer experience and satisfaction as our priority, and your review reaffirms to our commitment. Thanks for your kind words and we look forward to welcoming you back in Ramada Hotel Gulberg With Warm Regards, Rehana Ali Front Office Manager

8/10 Good

Israr

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Good hotel. Enjoyed my stay. Everything was good except toilet was blocked
Stayed 1 night in Aug 2023
Response from Ramada on 2023/8/5
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience for staying at Ramada Lahore Gulberg was good and you are satisfied and happy with our services. We are committed to provide good customer experience and satisfaction as our priority, and your review reaffirms to our commitment. Thanks for your kind words and we look forward to welcoming you back in Ramada Hotel Gulberg With Warm Regards, Rehana Ali Front Office Manage

10/10 Excellent

Stephanie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with very helpful staff.
Stayed 1 night in Jul 2023
Response from Front Office Manage on 2023/7/12
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience for staying at Ramada Lahore Gulberg was good and you are satisfied and happy with our services. We are committed to provide good customer experience and satisfaction as our priority, and your review reaffirms to our commitment. Thanks for your kind words and we look forward to welcoming you back in Ramada Hotel Gulberg With Warm Regards, Rehana Ali Front Office Manage

10/10 Excellent

Irfan, Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 3 nights in Apr 2023
Response from Ramada Lahore on 2023/5/3
Dear Guest We wanted to take a moment to express our sincerest gratitude for the wonderful feedback you provided regarding your recent experience.Your kind words mean a great deal to us. It is always a pleasure to hear that our efforts to provide exceptional service have made a positive impact on our guests.Your feedback serves as an inspiration for us to continue delivering the highest level of service possible. We appreciate your support and look forward to welcoming you back in the near future.Regards Ramada Lahore

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Ramada Lahore on 2023/5/3
Dear Guest We wanted to take a moment to express our sincerest gratitude for the wonderful feedback you provided regarding your recent experience.Your kind words mean a great deal to us. It is always a pleasure to hear that our efforts to provide exceptional service have made a positive impact on our guests.Your feedback serves as an inspiration for us to continue delivering the highest level of service possible. We appreciate your support and look forward to welcoming you back in the near future.Regards Ramada Lahore

10/10 Excellent

Muhammad Imtiaz

Stayed 1 night in Mar 2023
Response from Ramada lahore on 2023/4/7
Dear Mr. Imtiaz,I hope this letter finds you well. We wanted to personally thank you for staying with us at Ramada Lahore. It was truly a pleasure to have you as our guest.We are writing to express our sincere gratitude for the amazing feedback you left us after your stay. We are thrilled to hear that we were able to exceed your expectations and provide you with an enjoyable and comfortable stay. Your kind words and positive comments about our hotel staff, amenities, and services were greatly appreciated and will be shared with the entire team.It is guests like you who make our job so rewarding and fulfilling. We take pride in providing exceptional service and we are delighted to have had the opportunity to do so for you. We hope that you will keep us in mind for future travels and we look forward to welcoming you back to our hotel soon.Once again, thank you for choosing Ramada Lahore and for taking the time to share your feedback with us. We wish you all the best and hope to see you again soon.Warm regards,Ramada Lahore

10/10 Excellent

Nadeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Rehana Ali Front Office Manager Ramada Lahore Gu on 2023/3/9
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience for staying at Ramada Lahore Gulberg was good and you are satisfied and happy with our services. We are committed to provide good customer experience and satisfaction as our priority, and your review reaffirms to our commitment. Thanks for your kind words and we look forward to welcoming you back in Ramada Hotel Gulberg With Warm Regards, Rehana Ali Front Office Manager

6/10 Okay

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Area around property is not good. Staff is not welcoming
Stayed 5 nights in Feb 2023
Response from Ramada Lahore on 2023/2/25
Dear Guest, We appology for the inconvenience that you faced we essure you that your next stay will be wonderful. Regards Ramada Lahore

10/10 Excellent

TALHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Feb 2023
Response from With kind regards, Rehana Ali Front Office Manag on 2023/3/9
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience for staying at Ramada Lahore Gulberg was good and you are satisfied and happy with our services. We are committed to provide good customer experience and satisfaction as our priority, and your review reaffirms to our commitment. Thanks for your kind words and we look forward to welcoming you back in Ramada Hotel Gulberg With Warm Regards, Rehana Ali Front Office Manager

8/10 Good

AFTAB

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's central to many shopping locations. The carpet is not very clean - has misty order.
Response from Ramada Lahore on 2023/1/11
Dear Guest, Thank you for the feedback. We apology for the inconvenience that you faced we assure you that we will more vigilent for you future reservation. Regards Ramada Lahore