"The hotel was one of the best I have ever stayed. From the front desk staff to the room to the breakfast staff, it was an exceptional stay. Our only problem was the lights in the room were not easy to control. It took us all 4 days to figure out how they worked."
"Not quite a 4-star experience. A beautiful property and nice rooms, but let down by poor housekeeping and disappointing evening meals in particular for children. Lacking the Austrian charm that we would expect and enjoy on a skiing holiday. "