Very Disappointing Experience – Would Not Recommend
We booked two rooms for the night of 21 October 2026, with an evening arrival. Upon arrival, reception initially advised us that we had a booking for one room. After further discussion with the agent, it was confirmed that our reservation was for two rooms. Unfortunately, the reality was that the property had no rooms available to properly honour our booking.
Eventually, two rooms were provided, but both were extremely filthy and had unpleasant smells. Our experience throughout the night was terrible, and the condition of the rooms was simply unacceptable.
We had booked this property again based on our previous experience, but this latest stay has completely changed our perception. Between the confusion over our reservation, the failure to properly accommodate our booking, and the appalling condition of the rooms, we were thoroughly disappointed.
Sadly, we will not be returning. Guests deserve clean, comfortable accommodation and a booking process they can rely on. This experience fell well short of those basic expectations.