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Aparthotel

Beta Service Apartment

3.0 star property

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Located in the heart of a shopping district, Beta Service Apartment combines modern comforts with convenience. Guests can tackle work projects in the business center, unwind beside the pool, or maintain fitness routines at the gym.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym
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About this property

Beta Service Apartment

  • Aparthotel in a shopping district
  • Consider a stay at Beta Service Apartment and take advantage of a hair salon, laundry facilities, and a gym. In addition to a business center, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An outdoor pool
    • Self parking (surcharge), express check-in, and a 24-hour front desk
    • A front-desk safe, meeting rooms, and a computer station
    • Concierge services, a banquet hall, and luggage storage
    • Guest reviews give good marks for the overall condition
  • Room features
  • All 86 rooms have comforts such as air conditioning and separate dining areas, as well as perks like free WiFi and safes.
  • More amenities include:
    • Bathrooms with showers and bidets
    • 32-inch LCD TVs with satellite channels
    • Balconies, separate dining areas, and kitchens

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination

Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 200.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: MYR 1 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Beta Service Apartment have a pool?

Yes, this property has an outdoor pool.

Is Beta Service Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 1 per day.

What time is check-in at Beta Service Apartment?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Beta Service Apartment?

Check-out is at noon.

Where is Beta Service Apartment located?

Located in the heart of Labuan, this aparthotel is within a 10-minute walk of Financial Park and Labuan Museum. Labuan International Sea Sport Complex and An'Nur Jamek Mosque are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

7.8

Cleanliness

9.0

Location

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 14 out of 41 reviews
Rating 8 - Good. 18 out of 41 reviews
Rating 6 - Okay. 5 out of 41 reviews
Rating 4 - Poor. 3 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

Reviews

Verified

10/10 Excellent

Ayu

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good view
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Chong Tsuey Yuh

Liked: Cleanliness, amenities, communication
Disliked: Property conditions & facilities
The furniture quite old and weird smell
Stayed 3 nights in Nov 2022
Verified

4/10 Poor

bell

Disliked: Cleanliness, property conditions & facilities, room comfort
The water very dirty because long time not use the room.. the cleanliness also not satisfying
Stayed 1 night in Dec 2017
Verified

8/10 Good

Zohari

Liked: Cleanliness, room comfort
It was quite a nice and cozy place and spacious. The view was fantastic facing the sea and quite comfortable eventhough the property is a bit old.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's comfortable to come with family.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

NUR ARIANAVIYAH

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

My review for Beta Apartment

So - so. They have to improve the clean-service, my sofa smells so bad!
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities
All of the properties are well except for the iron
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

JAMALHM

Liked: Cleanliness, staff & service
Disliked: Amenities
Location was excellent close to the shops and restaurants. Rooms was fine but when we enter we smell Durians where my wife did not like to eat durian or the smell of durian. Bath towels look very very old and smelly. Rooms AC works very well and it was cold. Others were ok.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great view and the rooms are awesome.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A one-stop paradise in Labuan

It was amazing with spacious room & spectacular view from above. It was comfortable as there is shopping mall within the building including duty-free shops so we don't have to shop elsewhere.
Stayed 2 nights in May 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Need renovation, the property is old, dirty, event all the furniture old
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Rosni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was beautiful, spacious and clean. Wonderful place to stay.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
the property is good
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

Great but could be improved.

The apartment room is great, the design is very modern, although the air conditioners in the bedrooms could have been strategically placed (for more comfort, the air-conds could have been placed facing the beds). The facility such as the swimming pool was nice, although the service counter could have been more informative about their facilities such as the opening and closing time, cards needed to get into the facilities, etc, especially during check-ins. There should be a signage stating the opening and closing time of the facilities. During cleaning of the pool, there should be a sign stating so outside in which the service counter should also be aware of this so they could also help inform the guests. The overall hospitality was not so bad, although it could be improved.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Friend

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sofa need changing...smelly but ovrall service ok.need proper cleaning
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveler

Best Place to stay

The best place to stay. We really love it. Next time we will come back again. Thank you beta!
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

lack of maintenance for drainage

Got water ponding inside bathroom, inform to reception to do repair after 20 minutes
Stayed 1 night in Jul 2018
Verified

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice view

I always choosed Beta Apartment when visiting Labuan because its better then room only. It remind me of my own apartment.
Stayed 1 night in Apr 2018
Verified

6/10 Okay

ana

Liked: Staff & service
Disliked: Cleanliness

strategic location

easy to find food..in the middle of town...banyak kedai chocolate...
Stayed 2 nights in Apr 2018
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad service and lousy apartment

No currenct electric and The air con not cool .....almost 3days.....till the night the aircon start not cool and 2days no electric....my kids and my family can’t sleep well for 2days.....the facilities very old and the cupboard got bad smell.....the floor also tidy...we use slipper in the dinning room........the water heater for shower....sometimes not hot....and the hotel no respond anything and any feedback to us when no electric coming for that 2days....no next time for me........
Stayed 5 nights in Mar 2018
Verified

6/10 Okay

winson

Disliked: Cleanliness, property conditions & facilities, room comfort

Old hotel

Hotel is too old and no maintain at all, room dirty like few year no ppl stay.
Stayed 2 nights in Mar 2018
Verified

10/10 Excellent

zubaidah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel yang bagus dan memudahkan

Sangat gembira, bilik sangat besar dengan kemudahan 5 bilik air, kolam renang juga sangat berpuas hati..
Stayed 2 nights in Feb 2018
Verified

4/10 Poor

E.nicole

Disliked: Cleanliness, property conditions & facilities, room comfort

good location but not hotel room is bed

I was given room 5 floor, the room was ok big can fit in 4 person but the problem is the room was very old and a lot off maintenance have to be done. Bed is not comfort, now side lamp, shower handle came off, toilet is not flushing very well and the room wall is feeling off.
Stayed 1 night in Feb 2018
Verified

8/10 Good

jay

Liked: Cleanliness, staff & service, room comfort

Very spacious. Suitable for a large group.

Reasonably priced. Great for family. Easy access to foodies, chocolates and bank.
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

Mohd Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ideal for family trio

Just Nice
Stayed 1 night in Dec 2017