昆塔Spa 飯店，旅行前必看！

「酒店硬件设施非常棒 环境也很好 但是酒店的服务人员态度不好 没有笑脸 回复也不及时；第一天下午让他们送牙刷 答应说会送到我们房间 但当我们晚上10点多回到房间 却没有送到 ；第二天上午又去要了一次 结果还是没有送；直到第三次要求才送过来」

「What I like about here was that the rooms were very clean but, the swimming pool was very dirty, it was very fun though. 」

「Quiet, clean, very relaxed place, and close to down town. 」

「The environment is beautiful, but the sound insulation is somewhat lacking.」

「The staffs are. so nice. The hotel is very cozy. 」

「Bottom line -- Parker Palm Springs is a boutique resort with many attractive aspects -- room quality/comfort, restaurant quality, lovely grounds, and very pleasant staff. However for $2k/night, it falls way short. Parking/valet is poorly designed (constantly jammed up and car wait time is 10+ min), bathroom infrastructure is terrible, water runs hot and cold with no warning, TVs are not smart TVs so even though we were there, as many other guests were, for the Indian Wells Tournament, we...

「Genuinely despised every interaction I had with the staff. They are aggressively rude. Multiple eye rolls, zero proactivity, no smiling. Just picture you're in their house as an overstayed guest, that's what it feels like. 」