We splurged and booked the presidential suite, it was absolutely gorgeous with incredible panoramic views, it was clean and comfortable.
However, apart from that, it’s hard to imagine the staff managing to make our experience worse.
The service was slow and we were continuously made to feel like we were an inconvenience to them.
I could go into detail on every interaction but there were too many to get into, our friend who was also staying had an identical experience.
It was hard to understand, because the place was spectacular but everything just made us feel unwelcome.