頂樓客房, 1 張特大雙人床和 1 張沙發床, 邊間 (Pines Corner Penthouse Suite) | 客房內保險箱、遮光布/窗簾、熨斗/熨衣板、免費搖籃/嬰兒床
查看供應情況

拉霍亞灣套房飯店的評分

3 out of 5
拉霍亞灣套房飯店
1155 Coast Blvd, La Jolla, CA

評論

7.2

不錯哦

10 分，有夠讚；1001 則評論中有 385 則" "
8 分，不錯哦；1001 則評論中有 208 則" "
6 分，一般般；1001 則評論中有 158 則" "
4 分，不太好；1001 則評論中有 111 則" "
2 分，很糟糕；1001 則評論中有 139 則" "

7.6/10

整潔度

8.2/10

員工素質

6.6/10

設施服務

6.6/10

住宿環境和硬體

7.6/10

環保程度

評論

8/10 不錯哦

Dan

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 7 月住了 2 晚
Supervisor at La Jolla Cove Hotel and Suites 於 2022年7月22日回覆
Thank you for your stay and review! We appreciate all the feedback, but we are so happy you had a great stay with us! We hope to see you again soon! Take care and stay safe.

6/10 一般般

Beverly

喜歡：員工素質
Very old property but in the process of remodeling. Great location and a perfect place for a medium size wedding on the roof
於 2024 年 4 月住了 1 晚
Front Desk Supervisor 於 2024年4月30日回覆
We're sorry for any inconveniences you experienced. We hope to see you again soon.

6/10 一般般

Stepphanie

喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
The property is really outdated and was not easy to navigate.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月29日回覆
We're sorry for any inconveniences you experienced. We hope to see you again soon.

10/10 有夠讚

Luis，Bloomington

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing rooms. Newly remodeled.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月29日回覆
We're so happy you enjoyed your stay! We hope to see you again soon!

4/10 不太好

Michelle

不喜歡：整潔度和住宿環境和硬體
Not what we saw on the listing when we booked. No soap in the bathroom and it smells - super musty.
於 2024 年 4 月住了 1 晚
Front Desk Supervisor 於 2024年4月26日回覆
We apologize for the inconveniences you experienced. We have shared your comments with the appropriate departments.

2/10 很糟糕

Daniil

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
One of the worst hotel stay experiences we've ever had. We booked an economy room in the hotel's older, un-remodeled section and it was a huge mistake. The online photos of the room posted by the hotel are very misleading. I've had a much better experience staying in a Motel 6. Honestly, the hotel management should be ashamed and embarrassed for offering such poor rooms for such incredibly high prices. The only positive thing about this hotel is the location. On to the bad.. Room condition: Carpets are dirty with a horrible musty/moldy smell. Furniture is old and falling apart. Single pane windows without working locks, which could be opened from the hallway on the outside (not safe!). The chair in the room had multiple stains. Amenities: Our hotel room did not have A/C, a microwave, a mini-fridge, or a hair dryer. It's 2024, why can't a microwave and mini-fridge be included? Parking is $27/night when you can park for free right outside the hotel on Coast Blvd. Bathroom is extremely small and the shower water would turn extremely hot anytime an adjacent unit would flush their toilet. Lastly, on our last day the check-out was at 11am. While away from our room in the morning, we left the "do not disturb" placard on our door and still had some of our belongings in the room. When we got back to our room at 10am (an hour before checkout), there was a cleaning lady in our room starting to clean the room, even though we had the "do not disturb" placard placed on the door and it was
於 2024 年 3 月住了 6 晚
Front Desk Supervisor 於 2024年4月25日回覆
We apologize for the inconveniences you experienced. We have shared your comments with the appropriate departments.

10/10 有夠讚

Eric

喜歡：整潔度、員工素質和住宿環境和硬體
Front desk was incredibly helpful and personable. Best service we had all trip!
於 2024 年 4 月住了 1 晚
Front Desk Supervisor 於 2024年4月24日回覆
Thank you for staying with us! We hope to see you again soon! Take care and stay safe.

10/10 有夠讚

Dawn

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location and lots to do nearby. Loved the views
於 2024 年 4 月住了 1 晚
Front Desk Supervisor 於 2024年4月21日回覆
Thank you for staying with us! We hope to see you again soon! Take care and stay safe.

10/10 有夠讚

Sabrina

喜歡：整潔度、員工素質和住宿環境和硬體
I thought this was such a perfect place for a beautiful ocean view! I wouldn’t stay in this area again, because I’m young and would like a place that’s not so quiet and has more bars and clubs in the area. If you’re looking for something quiet and beautiful, it’s a wonderful place! I got a room that was remodeled and was very happy!
於 2024 年 4 月住了 3 晚
Front Desk Supervisor 於 2024年4月20日回覆
Thank you for staying with us! We hope to see you again soon! Take care and stay safe.

8/10 不錯哦

Tiffany，Garden Grove

情侶出遊
喜歡：整潔度、員工素質和設施服務
The room is a little out dated. The tub was clogging a little bit but not an issue. The location is great. The bed is outdated but fine.
於 2024 年 4 月住了 1 晚
Front Desk Supervisor 於 2024年4月20日回覆
Thank you for staying with us! We hope to see you again soon! Take care and stay safe.

4/10 不太好

Mackenzie

於 2024 年 3 月住了 1 晚
Front Desk Supervisor 於 2024年4月20日回覆
We apologize for the inconveniences you experienced. We have shared your comments with the appropriate departments.

4/10 不太好

Victoria

喜歡：員工素質
不喜歡：整潔度
於 2024 年 4 月住了 7 晚
Front Desk Supervisor 於 2024年4月20日回覆
We apologize for the inconveniences you experienced. We have shared your comments with the appropriate departments.

6/10 一般般

Mike D

情侶出遊
喜歡：整潔度和設施服務
Location was great. Hotel is VERY noisy at night with doors slamming and hearing people in adjacent rooms. Most upset about having room change inconvenience and time spent resolving as they put us in the wrong room based on what we paid (paid for King and they put us in a Queen). But they left our bags near the front desk all day, sitting unsecured area, when they assured us they would move them to our new room for us, and did not. I just happen to see our bags sitting there when we returned that evening!
於 2024 年 4 月住了 4 晚
Front Desk Supervisor 於 2024年4月17日回覆
We apologize for the inconveniences you experienced. We have shared your comments with the appropriate departments.

6/10 一般般

Mohamed

家庭旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
The location is excellent
於 2024 年 4 月住了 2 晚
Front Desk Supervisor 於 2024年4月15日回覆
thank you for your stay and review.

8/10 不錯哦

James

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great for the price
於 2024 年 4 月住了 2 晚
Hotel Management 於 2024年4月13日回覆
Thank you for staying with us! We hope to see you again soon!

10/10 有夠讚

Rebecca

喜歡：整潔度、員工素質和住宿環境和硬體
When I first arrived the staff was very friendly and helpful, it was two gentleman. This was such an amazing experience.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月13日回覆
Thank you for choosing to stay with us! We hope to see you again soon!

8/10 不錯哦

Shelly

喜歡：整潔度和員工素質
Nice rooms, simple and clean. Access to the pool was confusing and the elevator on our side of the building was not working.
於 2024 年 4 月住了 1 晚
Front Desk Supervisor 於 2024年4月10日回覆
Thank you for choosing to stay with us! We hope to see you again soon! We apologize for the confusion on the pool area.

4/10 不太好

Terri

親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property is poorly maintained. Poor parking.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月8日回覆
We apologize for any inconveniences you experienced.

4/10 不太好

Eva

團體旅遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
The air conditioning in the room didn't work. (Room 220)
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月7日回覆
We apologize for the inconveniences you experienced. We have shared your comments with the appropriate departments.

2/10 很糟糕

Caroline

情侶出遊
不喜歡：住宿環境和硬體
BEWARE. Bait and switch. Half of the property, the Pine side, has been renovated and is absolutely gorgeous. The other half is a nightmare from 1940. They don’t show pictures of the bad side. The only picture they show is of the bed, which is accurate. They neglect to show the formica bathroom, stained nasty carpet tiles, old ikea dresser with dorm fridge and microwave sitting on top. The room smelled of bleach so bad it made my eyes sting. There is not one picture of the pink exterior with crumbling concrete, exposed plumbing, AC units on the balcony, and rusted railings. The cheapest rooms are from this side. When the email you to upgrade that is why. We ended up with a beautiful room in the good side but at a huge price increase, even with their ‘discount’. The poor front desk staff seem immune to the constant stream of angry and disappointed customers on the ‘Nasty side’ as a I heard another patron call it.
於 2024 年 4 月住了 3 晚
Hotel Management 於 2024年4月7日回覆
Thank you for your stay and review. We apologize for any confusion regarding the rooms and their photos.

2/10 很糟糕

Lynne

家庭旅遊
不喜歡：員工素質和住宿環境和硬體
The pictures posted for this property are for the renovated section. If you rent a standard room they do not tell you it is in the non renovated side. The side we got was filthy, stained carpets, broken unsafe area under sink, stained sofa….. Do not stay here
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月7日回覆
We apologize for any inconvenience you may have experienced during your stay.

10/10 有夠讚

Catalina

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful surroundings.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月6日回覆
Thank you for choosing to stay with us! We hope to see you again soon!

8/10 不錯哦

Guadalupe

喜歡：整潔度和員工素質
Very peaceful
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年4月6日回覆
Thank you for your stay and review! We hope to see you again soon!

6/10 一般般

Scott

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Location was great and had a nice view of the ocean. Rooftop seating area was the highlight. Our room was in the older section of the hotel and it was run down. Balcony had a lot of rust and the door to the balcony didn’t open and close properly. Also some rust in the bathroom and the water temperature in the shower changed dramatically while taking a shower.
於 2024 年 4 月住了 2 晚
Front Desk Supervisor 於 2024年4月4日回覆
We're so sorry for the inconveniences you experienced at our location.

10/10 有夠讚

Gary

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Front Desk Supervisor 於 2024年4月4日回覆
Thank you for your stay and review! We hope to see you again soon! Take care and stay safe.

2/10 很糟糕

Jatin，New Rochelle

親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Old property with rusted terraces and poor interior
於 2024 年 3 月住了 4 晚
Front Desk Supervisor 於 2024年4月2日回覆
We're so sorry for the inconveniences you experienced at our location.

8/10 不錯哦

Matthew

喜歡：整潔度和員工素質
'
於 2024 年 3 月住了 1 晚
Front Desk Supervisor 於 2024年4月1日回覆
Thank you for your stay and review! We hope to see you again soon! Take care and stay safe.

2/10 很糟糕

Anna

不喜歡：住宿環境和硬體
Front Desk Supervisor 於 2024年3月31日回覆
We're so sorry for the inconveniences you experienced at our location.

2/10 很糟糕

Christoffer

親子旅遊
不喜歡：員工素質和住宿環境和硬體
Extremely dirty, rude front desk, did not deliver on what they promised, tourist trap style hotel. Great location.
於 2024 年 3 月住了 1 晚
Front Desk Supervisor 於 2024年3月30日回覆
We're so sorry for the inconveniences you experienced at our location.

10/10 有夠讚

Darrel

喜歡：整潔度、員工素質和住宿環境和硬體
This was a great location to spend a night in La Jolla. My room was older but clean and comfortable. The staff was very friendly and helpful!
於 2024 年 3 月住了 1 晚
Front Desk Supervisor 於 2024年3月30日回覆
Thank you for your stay and review! We hope to see you again soon! Take care and stay safe.

8/10 不錯哦

Katelyn

家庭旅遊, 親子旅遊
喜歡：整潔度和設施服務
The renovated portion (The Pines) of the hotel is very nice, and this is where we ended up staying… be cautious when booking and pay attention to the details of the room. The original room we booked was not on the renovated side of the hotel, and the photos were VERY misleading, and there was no mention of partial renovations. We arrived for check in, and our original room was BEYOND disappointing. I wouldn’t have slept a wink all week, and we arrived with two young children who were tired and starving after a day of traveling across the country. The room was dated, dingy, filthy, all surfaces damaged and scratched, I wiped surfaces with a Clorox wipe and it was black afterwards, etc. I didn’t even let my kids take their shoes off. After a discussion with the front desk and the reservation line, we were able to switch to the renovated side of the hotel, but for an upgrade fee of course. The new rooms are very nice, and you can’t beat the location, but the booking/check in experience was just a very disappointing way to start off our first time in La Jolla. It was later disclosed to me that there is intent to gut and remodel the remaining portion of the hotel in the fall.
於 2024 年 3 月住了 4 晚
Front Desk Supervisor 於 2024年4月4日回覆
Thank you for your stay and review! We hope to see you again soon! Take care and stay safe.

2/10 很糟糕

Paula

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
Did not get what I booked. Room was totally run down. Patio door was off the track and cold air could get in. Looked like it had not been updated since 1980.
於 2024 年 3 月住了 2 晚
Front Desk Supervisor 於 2024年3月25日回覆
Thank you for your stay and review. We're sorry you didn't have a better experience. When you choose your room on the website you can see specifically which rooms are renovated (wood flooring, new decor, etc.) and which ones are not (carpeted, older decor, etc.). The newly renovated side is called "Pines".

8/10 不錯哦

Michele

情侶出遊
喜歡：整潔度、員工素質和設施服務
Great location but rooms need a bit of updating. Room heater did not work and had to get a portable heater which did not work well enough for the space. We were ocean front and the view from the balcony was spectacular. That made up for heating problem.
於 2024 年 3 月住了 4 晚
Hotel Management 於 2024年3月25日回覆
Thank you for choosing to stay with us! We hope to see you again soon!

10/10 有夠讚

Kyle

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
All the staff we spoke to were kind and friendly. Michael at the front desk was very helpful during the check in rush.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月25日回覆
Thank you for your kind words, but more importantly thank you for choosing to stay with us!

10/10 有夠讚

Allison

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I stayed in the renovated portion of the hotel with an ocean view. The view was absolutely incredible and I could see and hear the sea lions in La Jolla Cove from the balcony in the room. The room had upgraded amenities with push button lights. It was much more affordable than other ocean view rooms in La Jolla. The room wouldn’t have matched the price in other cities but for the view it was very worth it. Also I came early to drop luggage off (11am) and my room was ready so I checked in early free of charge.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月25日回覆
We're so happy you chose our property for your stay, as well as the positive experience you had! We hope to see you again soon!

8/10 不錯哦

Teodora

喜歡：整潔度、員工素質和住宿環境和硬體
The bathroom was dirty.
於 2024 年 3 月住了 2 晚
Hotel Management 於 2024年3月25日回覆
We apologize for the condition of the restroom. We hope we can display better standards the next time you stay with us.

10/10 有夠讚

Danielle

喜歡：整潔度、員工素質和住宿環境和硬體
I strongly recommend you upgrade to an ocean view. The place was beautiful!
於 2024 年 3 月住了 2 晚
Front Desk Supervisor 於 2024年3月23日回覆
Thank you for staying with us! We appreciate your feedback, and hope to see you again soon!

4/10 不太好

Olga

情侶出遊
不喜歡：整潔度、員工素質和住宿環境和硬體
This property was misrepresented on the Expedia app. The size of the room and the 3/4 bath was not revealed in the listing. Way too small for two people and inconvenient. No small fridge or coffee maker was a big disappointment too. In conclusion we were fooled by the false representation of the property in this listing.
於 2024 年 3 月住了 2 晚
Front Desk Supervisor 於 2024年3月23日回覆
We're so sorry for the inconveniences you experienced at our location.

8/10 不錯哦

Misty

家庭旅遊
喜歡：員工素質和設施服務
Great location. Parking was expensive but easy and street parking would have been impossible. Pool was freezing cold, definitely not heated, hot tub was excellent. Mornings were loud with garbage trucks and service vehicles. View and roof top area were spectacular. Sea lions barked all night, which we liked but might not be for everyone.
於 2024 年 3 月住了 3 晚
Hotel Management 於 2024年3月21日回覆
Thank you for staying with us! We appreciate your feedback, and hope to see you again soon!

10/10 有夠讚

Paul

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Hotel Management 於 2024年3月21日回覆
Thank you for choosing to stay with us! We're so happy you had a positive experience at our location!

2/10 很糟糕

Vicki

不喜歡：整潔度、員工素質和住宿環境和硬體
What a disappointing and disgusting place! As soon as I entered my room I was grossed out by the smell, and the condition of the room. I was not able to get a refund. I left …
於 2024 年 3 月住了 1 晚
Front Desk Supervisor 於 2024年3月19日回覆
We're so sorry for the inconveniences you experienced at our location.

10/10 有夠讚

Cyerra

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great stay!
於 2024 年 3 月住了 2 晚
Hotel Management 於 2024年3月18日回覆
Thank you for choosing our location for your stay! We are so happy to hear you had a positive experience with us!

8/10 不錯哦

Ann，Thousand Palms

喜歡：整潔度和員工素質
於 2024 年 3 月住了 2 晚
Front Desk Supervisor 於 2024年3月19日回覆
Thank you for choosing our location for your stay! We are so happy to hear you had a positive experience with us!

2/10 很糟糕

Adrian

商務旅客
不喜歡：整潔度和住宿環境和硬體
Looks nothing like the photos
於 2024 年 3 月住了 1 晚
Front Desk Supervisor 於 2024年3月15日回覆
Thank you for your stay and review. We're sorry you didn't have a better experience. When you choose your room on the website you can see specifically which rooms are renovated (wood flooring, new decor, etc.) and which ones are not (carpeted, older decor, etc.).

10/10 有夠讚

Marcia

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Front Desk Supervisor 於 2024年3月14日回覆
Thank you for choosing our property for your stay! We hope to see you again soon!

2/10 很糟糕

Deborah

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
The building was old, room was not like what was on the website, it was old and outdated, it also smelled musty and moldy, my husband had trouble breathing, we ended checking out the same day and went home.
於 2024 年 3 月住了 2 晚
Hotel Management 於 2024年3月12日回覆
We're so sorry for the inconveniences you experienced at our location.

6/10 一般般

Alyssa

不喜歡：整潔度和住宿環境和硬體
The room is very run down, not very clean, beds are not comfortable, curtains are horrible - very bright, loud street cleaners right outside very late at night.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月12日回覆
We're sorry you didn't have a better experience while staying with us.

8/10 不錯哦

Myeisha

家庭旅遊
喜歡：員工素質和設施服務
I liked that the property was convenient to the coast and we were able to view the waterfront from the room
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月12日回覆
We're so happy to hear you enjoyed your stay!

8/10 不錯哦

Deborah

喜歡：員工素質和住宿環境和硬體
Paid for a penthouse suite. Instead found out the next day that there is another suite above us so not a penthouse. Floor needs to be cleaned. The room above has someone stomping back and forth early in the morning.
於 2024 年 3 月住了 2 晚
Front Desk Supervisor 於 2024年3月11日回覆
Thank you for your stay and review. You booked a penthouse, it doesn't matter which floor it is on. While we stay on top of our cleanliness (especially in the Penthouses), I do not see any requests from you regarding the floor to be cleaned more. I do apologize for people walking back and forth in the early morning, we could have spoken to them for you had you called us to report it.

4/10 不太好

DONOVAN

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
That hotel needs a huge remodel, walk in the room is smells weird, the bed needs to be updated, ac turn on smells like no maintenance has been done to it. That hotel needs deep cleaning. The elevator also needs maintenance. While checking out another couple had gone in and they said they had roaches in their rooms
於 2024 年 3 月住了 1 晚
Front Desk Supervisor 於 2024年3月8日回覆
We're sorry to hear you didn't have a better experience with us!