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Hôtel AKENA TROYES - La Chapelle-Saint-Luc

3.0 star property
Hotel in La Chapelle-Saint-Luc with a 24-hour front desk and a bar

Choose dates to view prices

Photo gallery for Hôtel AKENA TROYES - La Chapelle-Saint-Luc

Interior
Lounge
Lobby sitting area
Bar (on property)
Reception
Located in La Chapelle-Saint-Luc, Hôtel AKENA TROYES offers a comfortable retreat with a sunny terrace and welcoming bar. Guests enjoy WiFi, a vending machine for quick snacks, and extended parking. Past visitors consistently praise the helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Breakfast available
The current price is NT$2,943
NT$3,331 total
includes taxes & fees
Nov 10 - Nov 11

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Standard Double Room

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Premium Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Twin Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Family Room

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Family Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Double Room (PMR)

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Double Room (PMR)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed
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About the neighborhood

Map
Rue de l'Orme de la Croix, La Chapelle-Saint-Luc, Aube, 10600

What's nearby

  • Musée de la Maille, Mode et Industrie - 5 min drive - 4.3 km
  • Centre de Congrès de l’Aube - 6 min drive - 4.9 km
  • Maison de l'Outil et de la Pensee Ouvriere - 6 min drive - 4.6 km
  • Ruelle des Chats - 6 min drive - 4.6 km
  • McArthurGlen Troyes Outlet Mall - 7 min drive - 10.3 km

Getting around

  • Troyes Station - 11 min drive

Restaurants

  • ‪Quick - ‬4 min drive
  • ‪Aux Trois Communes - ‬4 min drive
  • ‪Holly’s Diner - ‬6 min walk
  • ‪Le Sarrail - ‬4 min drive
  • ‪Buffalo Grill La Chapelle St Luc - ‬1 min walk

About this property

Hôtel AKENA TROYES - La Chapelle-Saint-Luc

Property highlights
Hôtel AKENA TROYES - La Chapelle-Saint-Luc provides amenities like a terrace and a bar. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), coffee/tea in the lobby, and a vending machine
  • A 24-hour front desk, smoke-free premises, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 63 rooms have comforts such as air conditioning, in addition to perks like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Guidebooks and sound-insulated walls
  • TVs with digital channels
  • Free infant beds, heating, and daily housekeeping

Similar properties

Reception

OKKO Hotels Troyes Centre

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 107 reviews
The price is NT$2,466
NT$2,838 total
includes taxes & fees
Nov 16 - Nov 17
OKKO Hotels Troyes Centre

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 8:30 AM for a fee: EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 29 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.00 for adults and EUR 6.50 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, ANCV Chèques-vacances, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel AKENA La Chapelle Saint Luc
Hôtel AKENA TROYES - La Chapelle-Saint-Luc Hotel
Hôtel AKENA TROYES - La Chapelle-Saint-Luc La Chapelle-Saint-Luc

Frequently asked questions

Is Hôtel AKENA TROYES - La Chapelle-Saint-Luc pet-friendly?

Yes, Hôtel AKENA TROYES - La Chapelle-Saint-Luc allows pets (limit 1 total) with a maximum weight of up to 29 lbs per pet. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

As of 2025/11/1, prices found for a 1-night stay for 2 adults at Hôtel AKENA TROYES - La Chapelle-Saint-Luc on 2025/11/10 start from NT$2,943, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

Self parking is free at this property.

What time is check-in at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

Check-out is at 11:00 AM.

Where is Hôtel AKENA TROYES - La Chapelle-Saint-Luc located?

Situated in La Chapelle-Saint-Luc, this hotel is within 3 mi (5 km) of Théâtre de la Madeleine, Église Ste-Madeleine, and Espace Argence. Marché Des Halles and Ruelle des Chats are also within 3 mi (5 km).

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Reviews

Hôtel AKENA TROYES - La Chapelle-Saint-Luc Reviews

9.4

Exceptional

9.6

Cleanliness

8.4

Amenities

9.4

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 302 out of 416 reviews
Rating 8 - Good. 89 out of 416 reviews
Rating 6 - Okay. 16 out of 416 reviews
Rating 4 - Poor. 5 out of 416 reviews
Rating 2 - Terrible. 4 out of 416 reviews

Reviews

10/10 Excellent

GREG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Night

Modern and very clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities

Good for stop off to Alps

Great stopping off point for the Alps. Electric Charging for Cars available at hotel and near by (Fast Charge) Great Bakery and Resturant nearby.
Stayed 1 night in Dec 2024

10/10 Excellent

Miranda

Liked: Property conditions & facilities, room comfort
Great service from all staff. Lovely comfortable beds, slept so well. Great size family rooms and with a seperate WC. Nice and quiet rooms too even though close to a busy road, could not hear traffic noise.
Stayed 1 night in Jan 2025

8/10 Good

julian

Liked: Cleanliness, staff & service, room comfort

Great stop off hotel.

Great stop off hotel with good family rooms. Thank you.
Stayed 1 night in Dec 2023

8/10 Good

Lee

Liked: Cleanliness, property conditions & facilities, room comfort

Nice stay.

Great hotel but staff in the evening were struggling to manage the bar.
Stayed 1 night in Jul 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great as a stop over. Not much to see within walking distance
Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Stay – Won’t Be Returning

We have stayed here before on our way to ski holidays, but this time was a disappointment. Not sure if there was a change in management, but the experience was definitely not the same. Service and overall quality have declined, making for an underwhelming stay. Unfortunately, we won’t be returning.
Stayed 1 night in Mar 2025

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super bon service
Stayed 1 night in Oct 2023

6/10 Okay

Sharnie

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property itself was nice, it was clean and functional, good bedroom sizes. The downside was the issues and the lack of coffee. I paid on arrival. My husband went to the bar to get some drinks, and was charged again for the room, he had been getting the cases from the car so didn’t see me pay. When we challenged the staff he did refund us, said it would happen automatically, but half hour later called us down with our card. then it turns out he refunded too much and called us back again to pay back the £12 he over charged. Was told the coffee machine was free to use but remained switched off, The hotel was good, but let down by the back and forth because of their errors. Would likely book somewhere else next time
Stayed 1 night in Aug 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities

Ask reception to turn down heating

Second time staying here en-route to the Alps with Family. Great room for sharing with kids but unfortunately too hot and couldn't turn down heating.
Stayed 1 night in Mar 2024

6/10 Okay

Mary

Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here on 3 previous occasions and have always been really happy with everything. Sadly the hotel seems to be understaffed. We couldn’t find a member of staff when we checked in. There was no one in the bar when we wanted to order a drink and had to wait until the person on reception was free.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Très accueillant, très propre et un petit déjeuner copieux. Cadre agréable.
Stayed 1 night in Sep 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and the family room was perfect in every way. Room was spotless and very clean
Stayed 1 night in Aug 2025

10/10 Excellent

Laëtitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très propre, bon état, chambre spacieuse et personnel agréable.
Stayed 1 night in Jul 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De passage de retour
Stayed 1 night in Jul 2025

8/10 Good

Ramzi

Liked: Cleanliness, staff & service, property conditions & facilities
Great little stopover hotel in a convenient place with plenty of parking. Rooms are clean and the beds are comfortable. Nothing glamorous about it or the area it is in but, for me, it is a better hotel with nicer rooms than you’ll find in Troyes centre for the price. Would recommend and stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Very comfortable room and bed. Super clean and quiet
Stayed 1 night in Jun 2025

10/10 Excellent

Salim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour une famille.
Stayed 1 night in Jun 2025

10/10 Excellent

Onden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnels et locaux agréables
Stayed 1 night in Jun 2025

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint rum. Sköna sängar, ok frukost
Stayed 1 night in Jun 2025

8/10 Good

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
Super für einen Zwischenstopp
Stayed 1 night in May 2025

10/10 Excellent

SYED ALI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value
Stayed 1 night in May 2025

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenable
Stayed 1 night in Apr 2025

10/10 Excellent

Eloi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour au top !

Séjour au top, personnel très sympathique. Chambres spacieuses et très bien équipées. Un plus, la télé en Chromecast.
Stayed 1 night in Apr 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

As usual AKENA Troyes was excellent in every way possible, have stayed 4 times on route to our home in montelimar and have not been disappointed at all , so clean and Freindly, fab breakfast and really comfortable lounge and bar area for relaxing
Stayed 1 night in Mar 2025