Villas in La Altagracia

"Great resort a lot to do. Some areas of improvements is the staff listening better. They tend to misunderstanding in restaurant orders. We needed an iron for our clothes and there is none available. We waited and had to followup a few times. Overall beautiful place."

"Friendly very clean Will be back soon for the 3rd time "

"The property is beautiful and well maintained. The staff on the other hand is absolutely terrible. Be prepared to feel like an inconvenience the entire time. Noticeable change once you off the resort. Our cab drivers, airline workers, etc. were great. The resort staff is the worst of the worst."

"Amazing staff, beautiful hotel. Very good food. Just wished they had a buffet for lunch"

"The room was nice and well-maintained, the food was great, and the buffet offered excellent quality. The proximity to the beach was perfect, especially with kids. We really enjoyed our time there."

"I payed for a king bed and when I arrived at the property late with a baby our room had a 2 double beds. When we complain the resort told us they all booked and that its not their responsibility for the beds and that expedia is responsible. When i talked with an expedia agent on premises he told me he cannot do anything so we asked for an upgrade or some additional amenities.. he said he would get back to me and never did. Also, one night at dinner my husband was eating shrimp and a mussels shell pierced through his gum. He was bleeding and all the staff kept saying : “its just mussel shell”. Dismissing the severity of the injury. In a whole i was really not impressed with my stay and the way things were handled. I would like some kind of compensation for all of this or refund. "

"Good"

"We did not have an ocean view but our room was still great. Staff is so friendly it’s unbelievable. Truly refreshing "

"Pools closed too early. Resort routinely smelled of sewage. Food was average. Rooms were great but a/c couldn’t keep up. Main ‘mall’ area was excellent. So much to see and shop. Room service was above average!"