Staff not friendly. Breakfast and dinner was cold. Room AC not cooling off the room
Chris
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Peter
2025 年 4 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Peter
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Peter
2025 年 2 月 17 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Peter
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Mathias
商務旅客
2025 年 2 月 16 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Toppenställe.
Helt klart det bästa hotellet i Kjustendil.
Mycket bra Spa och även gym. Väldigt trevlig personal också.
Mathias
於 2025 年 1 月住了 21 晚
10/10 有夠讚
Peter
2025 年 2 月 9 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Peter
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Peter
2025 年 2 月 8 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Peter
於 2025 年 2 月住了 1 晚
2/10 很糟糕
Svetoslava
家庭旅遊
2024 年 12 月 29 日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Old dirty hotel. Doesn’t lookmlike 5 stars hotel
The hotel doesn’t deserve 5 stars at all. It’s old, we had big humidity spots on the ceiling and next to the window. The spa area is too small for so many rooms and a bit dirty. The towels had dirty spots. We stayed 3 days but our room was never cleaned! When I asked the cleaning lady around 14:00 to tell us when they’ll clean the room, she answered that thay had a lot of work and she is not sure if she’ll manage to clean our room! And she never came to clean it! 3 days in a supposingly 5 star hotel without cleaning service of the room. Unacceptable!!! I had to ask at least for new towels at the reception in the evening as due to the spa, all our towels remained wet.
Svetoslava
於 2024 年 12 月住了 2 晚
10/10 有夠讚
Rossitza
2024 年 12 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Tutto bene,Consigliato
Rossitza
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Peter
商務旅客
2024 年 11 月 22 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Peter
於 2024 年 11 月住了 3 晚
10/10 有夠讚
Bilyana
家庭旅遊
2024 年 11 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Another excellent stay at Strimon Garden
Medical Spa Hotel. Thanks everyone and see you soon!
Bilyana
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Peter
家庭旅遊
2024 年 11 月 17 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Peter
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Fercan
2024 年 11 月 3 日
Fercan
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Bilyana
2024 年 10 月 29 日
喜歡:整潔度、員工素質和住宿環境和硬體
Bilyana
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Georgi
2024 年 10 月 28 日
喜歡:整潔度、員工素質和設施服務
Der Spa-Bereich hat deutlich kleinere Kapazität und das Hotel ist übers Wochenende gut besucht.
Das Wasser in den Swimming- und Whirlpools ist dann trüb.
Ich hatte ein sehr kleines Zimmer für ein 5☆ Hotel.
Das Essen war aber gut und das Personal ist unglaublich nett.
Also ein gutes Preis-Leistungs-Verhältnis.
Georgi
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Karolina
家庭旅遊
2024 年 10 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place for a weekend getaway ! The food was amazing! The bathtub is high so not very appropriate for people with mobility issues.
Karolina
於 2024 年 8 月住了 2 晚
10/10 有夠讚
Tzvetan
2024 年 10 月 6 日
喜歡:整潔度、員工素質和住宿環境和硬體
Tzvetan
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Bilyana
家庭旅遊
2024 年 9 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A relaxing stay. The staff is excellent. Greetings and see you soon.
Bilyana
於 2024 年 9 月住了 1 晚
6/10 一般般
Snezhana
2024 年 9 月 20 日
喜歡:整潔度和員工素質
Unfirtunatelly the hotel decided to refarbish the two small pools that are the only ones with mineral water and it took over 2 days. The smell if the owint was awful and could be smelled the third day after. The other pools -one inside and one outside were operatonal but there the water is mixed with cold tab water and has a lot of chlores that this time was really too much! They open the foors to ventilate the space in the morning so u come to the coldest place if kess then 8 degrees. It was cold weather and no heating in the rooms or coridors, only in the restaurant. They said there was sth with the system and can not do anything. So I got cold soon. The bed needs to be changed, it is deformed at both ends. The room was big but dark and cold since it is on the northern side.
Snezhana
於 2024 年 9 月住了 3 晚
6/10 一般般
Snezhana
2024 年 7 月 28 日
Food shall be of better quolity when meet is concerned, and pillows too, curtons washed at least once a year, children controled not to jump all the time in the pools.
Snezhana
於 2024 年 7 月住了 2 晚
8/10 不錯哦
真實旅客
2024 年 7 月 26 日
喜歡:員工素質、住宿環境和硬體和客房舒適度
Still good service that needs improvement
Good hotel, needs some additions for better comfort, like better pillows and eco soap (they used to have nice eco toaletries, now only cotton buds and pads are included). Also showers at the pools shall have shampoo. There is water maschine only at the big inner pool, once there were two. The carpets and curtains shall be cleaned at least twice a year. Food is ok but not great as it used to be, even the croassons are one day old and much smaller. Not enough vegetarian food.
真實旅客
於 2024 年 7 月住了 2 晚
10/10 有夠讚
Slavtcho
2024 年 7 月 15 日
喜歡:整潔度、員工素質和住宿環境和硬體
unique Hotel!!!
Slavtcho
於 2024 年 7 月住了 2 晚
10/10 有夠讚
Slavtcho
親子旅遊
2024 年 7 月 15 日
Excellent SPA, healthy food, professional staff,nice location
Slavtcho
於 2024 年 7 月住了 1 晚
4/10 不太好
baptiste
2024 年 7 月 12 日
baptiste
於 2024 年 7 月住了 1 晚
6/10 一般般
Claudio
商務旅客
2024 年 7 月 2 日
喜歡:整潔度和員工素質
It is not a 5 star hotel definitely
In west Europe could be an average 3 star
Claudio
於 2024 年 6 月住了 1 晚
2/10 很糟糕
Danica
情侶出遊
2024 年 6 月 26 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I dont understand how they got a 5 star rating. Considering their location in a small town in comparison to others perhaps. The gront desk was neither courteous or friendly. No description of services included or available or their location. The room was far from 5 star, it smelled foul and the old brown carpet wet . The door stuck, and there was no "do not disturb " option.The safe was not functional. After a call to front desk a repair man was sent to fix safe but the smell was not addressed nor were we offered a different room or explanation or apology. Sleeping in that smell was not pleasant. Fortunately we only had a 2 night stay. Consider other options before booking here. The only positive i can say is the breakfast buffet was not bad.