Around is too far away from MTR station. The staffs are not professional
TSE WING
於 2024 年 4 月住了 1 晚
Ide Leung, General Manager 於 2024年4月24日回覆
Dear TSE WING, Thank you for choosing Dorsett Tsuen Wan, Hong Kong! We are so sorry to hear you were disappointed with our customer services. We will enhance training to all font line staff. Recommend you to take our in-town shuttle bus service to/from Hotel and shopping malls and MTR stations (Kwai Fong / Tsuen Wan West) facilitate you to a joyful experience of shopping and local delicacies at the mall. Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction.
Dear Jin Yu, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!
尊敬的Chun Kong ,感謝閣下為香港荃灣帝盛酒店給予高度評價,尤其是酒店優惠的價格及便捷位置,讓您享有十分愉快的住宿體驗。由酒店步行至大窩口港鐵站只須約8分鐘路程,酒店亦提供免費穿梭巴士從酒店往來區內三大商場及港鐵站(葵芳、荃灣西及荃灣西港鐵站),讓你可盡情享受購物樂趣。再次感謝閣下入住及誠意推介,期待在不久的將來能夠再為您服務。謝謝!
10/10 有夠讚
HO YIN,Kowloon Bay
情侶出遊
2024年1月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
不錯
HO YIN
於 2024 年 1 月住了 1 晚
總經理 Ide Leung 於 2024年1月9日回覆
尊敬的HO YIN,感謝閣下為香港荃灣帝盛酒店給予高度評價,期待在不久的將來能夠再為您服務。謝謝!
8/10 不錯哦
David
2024年1月5日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Breakfast included only for one person but it was not clearly indicated in booking confirmation. Charged us $110 HK and the breakfast was terrible. Not worth the money.
David
於 2024 年 1 月住了 2 晚
Ide Leung General Manager 於 2024年1月9日回覆
Dear David, Thank you for choosing Dorsett Tsuen Wan, Hong Kong! We are so sorry to hear you were disappointed with our breakfast. We have followed up the issue with the concerned department respectively. Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction.
8/10 不錯哦
Au Yeung
2024年1月2日
Au Yeung
於 2023 年 12 月住了 1 晚
Ide Leung General Manager 於 2024年1月29日回覆
Dear Au Yeung Thank you for rating us. We look forward to hearing from you again soon!
8/10 不錯哦
Hoi Tik
2023年12月23日
喜歡:整潔度、員工素質和住宿環境和硬體
Hoi Tik
於 2023 年 12 月住了 1 晚
Ide Leung General Manager 於 2023年12月28日回覆
Dear Hoi Tik, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!
8/10 不錯哦
Yee Chung Victor
2023年12月23日
Yee Chung Victor
於 2023 年 12 月住了 2 晚
Ide Leung General Manager 於 2023年12月28日回覆
Dear Yee Chung Victor, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!
8/10 不錯哦
Mo
2023年11月10日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Mo
於 2023 年 11 月住了 2 晚
Ide Leung General Manager 於 2023年12月5日回覆
Dear Mo, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!
8/10 不錯哦
Mui Kuen Joanna
2023年11月8日
Mui Kuen Joanna
於 2023 年 11 月住了 1 晚
Ide Leung General Manager 於 2023年12月5日回覆
Dear Mui Kuen Joanna, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!
4/10 不太好
Kei Chun
2023年11月5日
不喜歡:住宿環境和硬體
Kei Chun
於 2023 年 11 月住了 1 晚
Ide Leung General Manager 於 2023年12月5日回覆
Dear Kei Chun, Thank you for choosing Dorsett Tsuen Wan, Hong Kong! We are so sorry to hear you were disappointed with us. Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction.
8/10 不錯哦
Wong
2023年11月4日
Wong
於 2023 年 11 月住了 1 晚
Ide Leung General Manager 於 2023年12月5日回覆
Dear Wong, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!
Dear Pak Fan Evelyn, Thank you for choosing Dorsett Tsuen Wan, Hong Kong! We are much concern your valuable comments and strive to do the best in the future. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction.
Dear HaoYan, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!
6/10 一般般
Ching Hung Crystal
2023年10月9日
Ching Hung Crystal
於 2023 年 10 月住了 1 晚
Ide Leung General Manager 於 2023年10月19日回覆
Dear Ching Hung Crystal, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!
8/10 不錯哦
Ho Wa Kent
2023年9月30日
Ho Wa Kent
於 2023 年 9 月住了 1 晚
Ide Leung General Manager 於 2023年10月4日回覆
Dear Ho Wa Kent, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!
8/10 不錯哦
Winson Wan Hung
2023年9月28日
Winson Wan Hung
於 2023 年 9 月住了 1 晚
Ide Leung General Manager 於 2023年10月4日回覆
Dear Winson Wan Hung We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!
Dear Chung sing , We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!
8/10 不錯哦
Kai Pong
2023年9月11日
Kai Pong
於 2023 年 9 月住了 2 晚
Ide Leung General Manager 於 2023年9月19日回覆
Dear Kai Pong, Thank you for rating us! Your feedback is much appreciated, and we look forward to welcoming you back soon!
6/10 一般般
YIU-CHEUNG
2023年8月14日
YIU-CHEUNG
於 2023 年 8 月住了 1 晚
Ide Leung General Manager 於 2023年9月19日回覆
Dear YIU-CHEUNG, Thank you for rating us! Your feedback is much appreciated, and we look forward to welcoming you back soon!
6/10 一般般
Ka Lee
2023年8月13日
Ka Lee
於 2023 年 8 月住了 2 晚
Ide Leung General Manager 於 2023年9月19日回覆
Dear Ka Lee, Thank you for rating us! Your feedback is much appreciated, and we look forward to welcoming you back soon!
尊敬的客人,感謝閣下為香港荃灣帝盛酒店給予高度評價,尤其是酒店完善的設施及寬敞舒適的房間,讓您享有十分愉快的住宿體驗。酒店設有24小時自助洗衣及提供不同房型如高級客房及豪華客房,更有三人房、家庭客房連沙發床及家庭套房連客廳等,滿足不同客戶群。再次感謝閣下入住及誠意推介,期待在不久的將來能夠再為您服務。謝謝!此致 總經理 Ide Leung
10/10 有夠讚
Chun Hin Andrew
情侶出遊
2023年8月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good experience
Chun Hin Andrew
於 2023 年 8 月住了 1 晚
Ide Leung General Manager 於 2023年8月14日回覆
Dear Chun Hin Andrew, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comment. Your appreciations will lead us to success and do it better in the future. We look forward to hearing from you again soon!
8/10 不錯哦
Tiffany
2023年7月28日
Tiffany
於 2023 年 7 月住了 1 晚
Ide Leung General Manager 於 2023年9月19日回覆
Dear Tiffany, Thank you for rating us! Your feedback is much appreciated, and we look forward to welcoming you back soon!
2/10 很糟糕
Chunhai
2023年7月27日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Chunhai
於 2023 年 7 月住了 1 晚
Ide Leung General Manager 於 2023年8月14日回覆
Dear Chunhai, Thank you for choosing Dorsett Tsuen Wan, Hong Kong! Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction.Warmest regards, Ide LeungGeneral Manager
10/10 有夠讚
Chi Wang
2023年7月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Chi Wang
於 2023 年 7 月住了 1 晚
Ide Leung General Manager 於 2023年7月18日回覆
Dear Chi Wang, Thank you for rating us! Your feedback is much appreciated, and we look forward to welcoming you back soon!
Dear Kwong ki Terence, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments. We look forward to hearing from you again soon!
10/10 有夠讚
Ming Sze
2023年6月12日
Ming Sze
於 2023 年 6 月住了 3 晚
Ide Leung General Manager 於 2023年6月13日回覆
Dear Ming Sze, Thank you for rating us! Your feedback is much appreciated, and we look forward to welcoming you back soon!
Dear Leng, Thank you for rating us! Your feedback is much appreciated, and we look forward to welcoming you back soon!
10/10 有夠讚
Angel
2023年5月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Angel
於 2023 年 5 月住了 4 晚
Ide Leung General Manager 於 2023年5月22日回覆
Dear Angel,Thank you for rating us! Your feedback is much appreciated, and we look forward to welcoming you back soon!
8/10 不錯哦
L S barbara
2023年5月7日
喜歡:整潔度、員工素質和住宿環境和硬體
L S barbara
於 2023 年 5 月住了 1 晚
Ide Leung General Manager 於 2023年5月22日回覆
Dear L S barbara,Thank you for rating us! Your feedback is much appreciated, and we look forward to welcoming you back soon!
4/10 不太好
Hiu ming
2023年4月30日
Hiu ming
於 2023 年 4 月住了 1 晚
Ide Leung General Manager 於 2023年5月22日回覆
Dear Hiu ming,Thank you for rating us! Your feedback is much appreciated, and we look forward to welcoming you back soon!
2/10 很糟糕
Ho
2023年4月19日
Ho
於 2023 年 4 月住了 1 晚
Ide Leung General Manager 於 2023年5月8日回覆
Dear Ho, Thank you for rating us! Your feedback is much appreciated, and we look forward to welcoming you back soon!
10/10 有夠讚
CHI TUEN
2023年4月17日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
CHI TUEN
於 2023 年 4 月住了 1 晚
Ide Leung General Manager 於 2023年5月8日回覆
Dear CHI TUEN, Thank you for rating us! Your feedback is much appreciated, and we look forward to welcoming you back soon!
2/10 很糟糕
YIU BUN
2023年3月20日
YIU BUN
於 2023 年 3 月住了 3 晚
Ide Leung General Manager 於 2023年3月27日回覆
Dear YIU BUN, Thank you for rating us! Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction.
8/10 不錯哦
Zhihui
2023年2月20日
Zhihui
於 2023 年 2 月住了 1 晚
Ide Leung General Manager 於 2023年2月22日回覆
Dear Zhihui, Thank you for rating us! Your feedback is much appreciated, and we look forward to welcoming you back soon!