外觀
查看供應情況

峇里島巴魯娜度假村假日飯店 - IHG 旗下飯店的評分

5 out of 5
峇里島巴魯娜度假村假日飯店 - IHG 旗下飯店
Jalan Wana Segara 33, Tuban, Kuta, Bali

評論

8.8

有夠讚

10 分，有夠讚；499 則評論中有 275 則" "
8 分，不錯哦；499 則評論中有 172 則" "
6 分，一般般；499 則評論中有 34 則" "
4 分，不太好；499 則評論中有 12 則" "
2 分，很糟糕；499 則評論中有 6 則" "

9.0/10

整潔度

9.2/10

員工素質

8.8/10

設施服務

8.8/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Chung

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Satisfied stay. Will visit again.
Convenient location. No more than five minutes from DPS. Well trained staff. Beautiful landscape design. Near the beach. The beach, a public area, is not well maintained, though.
於 2023 年 12 月住了 3 晚
Umar 於 2024年2月5日回覆
Dear Chung, Greetings from Holiday Inn Resort Baruna Bali! It has been a great pleasure to have you here at Holiday Inn Resort Baruna Bali and we are extremely happy to read that you had such a wonderful time.The whole team and I would like to wish you safe travels and look forward to welcoming you back to Holiday Inn Resort Baruna Bali.Gede UmardianaHoliday Inn Resort Baruna Bali Team

10/10 有夠讚

CONGWUN

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful Stay
It's a family oriented hotel. All facilities are catering for kids. Staff were all very helpful and considerate. Breakfast buffet provided a variety of choices. There's even a kids only buffet area. A family with kids can definitely have a wonderful stay here. Strongly recommend.
於 2023 年 10 月住了 2 晚
Dede 於 2023年11月16日回覆
Dear CONGWUN,Greetings from Holiday Inn Resort Baruna Bali!Thank you for leaving us with superb feedback sharing your experience in such detail for future travelers to grasp a feeling of what our resort is all about.The whole team and I would like to wish you and your family safe travels and look forward to welcoming you back to Holiday Inn Resort Baruna Bali or any other IHG hotels.Dede Lesmana JayaHoliday Inn Resort Baruna Bali Team

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The location is great. Although it is a bit old, still good for stay. Lovely environment and friend staffs. Shout out to the breakfast.
於 2019 年 9 月住了 5 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 3 晚

8/10 不錯哦

Sin Yee Cathy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Staff nice, location good but old
The staff very nice and location is good but little bit old. My room door always difficult to open.
於 2019 年 5 月住了 4 晚

10/10 有夠讚

chi shiuan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
方便，價格合理
離機場很近，如果當天較晚抵達Bali.這是很好的選擇
於 2019 年 2 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location
Located in Kuta that closed to the airport, highly recommanded
Erlangga 於 2015年9月5日回覆
Dear reviewer, Thank you for your stay and for your review of our resort, we are honored to have received your recommendation. Looking forward to welcome you back soon. Kind regards, Erlangga F Resort Manager

8/10 不錯哦

真實旅客

喜歡：員工素質
不喜歡：客房舒適度
第一天入住的时候受到了惊吓，太粗糙了。这个是所谓的5星？被子是潮的，没有地板，没有地毯，是地砖，淋浴房的门很难开。有股霉味，反正让我迫不及待的想要马上退房。

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
在kuta比较隐蔽的地方，比起套房我更喜欢这个房型，因为小看着精致些。当然和所以国内的5星比这个真的比某些4星还不如。被子有点潮，沙滩很粗，只能在泳池玩。

6/10 一般般

真實旅客

喜歡：員工素質
不喜歡：整潔度和客房舒適度
Bali kuta
床單感覺濕氣很重,毛巾不是很乾淨

10/10 有夠讚

KIYOFUMI

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
とても心地よく滞在することができました。
於 2024 年 3 月住了 7 晚

8/10 不錯哦

Feyyaz

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great value for money! No major or minor concerns about this hotel
於 2024 年 3 月住了 10 晚

10/10 有夠讚

Christian

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚

8/10 不錯哦

Kellie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 6 晚

10/10 有夠讚

Arndt

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A beautiful resort, right at the ocean, with a nice breeye and very good air. Extremely helpful staff. Also very good: the complimentary shuttle from and to the airport. I recommend this place for anyone who needs to go any place in Indonesia - a few nights at this resort will get you pleasantly over your jet-lag
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Zhongmin

於 2024 年 2 月住了 5 晚

10/10 有夠讚

Donna

喜歡：設施服務
For my purposes, a couple days, perfect. Nice pool, restaurant and great staff
於 2024 年 2 月住了 2 晚
Umar 於 2024年3月2日回覆
Dear Donna, Greetings from Holiday Inn Resort Baruna Bali! Thank you for leaving us such an amazing review. We are glad to read that you enjoyed your experience with Holiday Inn Resort Baruna Bali.The whole team and I would like to wish you safe travels and look forward to welcoming you back to Holiday Inn Resort Baruna Bali.Gede UmardianaHoliday Inn Resort Baruna Bali Team

10/10 有夠讚

peter

喜歡：整潔度、員工素質和住宿環境和硬體
Staff was friendly helpful. Property was well kept clean. Guys at swim up bar were A1
於 2024 年 2 月住了 2 晚
Umar 於 2024年3月2日回覆
Dear Peter, Greetings from Holiday Inn Resort Baruna Bali! It has been a great pleasure to have you here at Holiday Inn Resort Baruna Bali and we are extremely happy to read that you had such a wonderful time.The whole team and I would like to wish you safe travels and look forward to welcoming you back to Holiday Inn Resort Baruna Bali.Gede UmardianaHoliday Inn Resort Baruna Bali Team

10/10 有夠讚

Ameer

喜歡：整潔度、員工素質和住宿環境和硬體
The staff were great especially Maria in the restaurant , great job with smile
於 2024 年 1 月住了 9 晚

2/10 很糟糕

Mark

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Sung Wuk

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Brilliant accommodations
Holiday Inn Resort Baruna is an accommodation that provides a very comfortable and satisfactory stay. I liked the Holiday Inn accommodation when I went to Hawaii, so I chose this accommodation in Indonesia as well. Overall I am very satisfied. It's at the end of Kuta Beach in Bali, but it's better than going to Kuta Beach Club or Seminyak Beach Club. I think this is a very good accommodation where you can enjoy both lodging and entertainment while playing with your kids in the resort's swimming pool, having a drink, and eating at the PALMS restaurant next to the pool. The facilities and pool are clean, the food is delicious, and the staff are all friendly. During my stay, it was winter in Bali, the off-season, so there were few people, so it was leisurely and relaxing.
於 2024 年 1 月住了 2 晚
Umar 於 2024年2月5日回覆
Dear Sung Wuk, Greetings from Holiday Inn Resort Baruna Bali! Thank you for leaving us with superb feedback sharing your experience in such detail for future travelers to grasp a feeling of what our resort is all about. The whole team and I would like to wish you safe travels and look forward to welcoming you back to Holiday Inn Resort Baruna Bali.Gede UmardianaHoliday Inn Resort Baruna Bali Team

2/10 很糟糕

ROBERT

於 2023 年 11 月住了 8 晚
Umar 於 2024年2月5日回覆
Dear ROBERT,Greetings from Holiday Inn Resort Baruna Bali!We regret to read that you published a review with such a low rating, but thank you for bringing this into our attention. I am sorry to learn that you had such a different service experience and apologize that it did not match your expectations. Again, we would like to thank you for taking the time to share your experience and we accept it as a valuable lesson for our future. We can’t fix the past, but you have our commitment to improving the way we serve every guest in the future. We would be more than happy if you give us another chance to make it up to you. We are looking forward to welcoming you back to Holiday Inn Resort Baruna Bali.Gede UmardianaHoliday Inn Resort Baruna Bali Team

8/10 不錯哦

Joyce Chepkoech

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 5 晚
Umar 於 2024年2月5日回覆
Dear Joyce Chepkoech, Greetings from Holiday Inn Resort Baruna Bali! Thank you for leaving us such an amazing review. We are glad to read that you enjoyed your experience with Holiday Inn Resort Baruna Bali.The whole team and I would like to wish you safe travels and look forward to welcoming you back to Holiday Inn Resort Baruna Bali.Gede UmardianaHoliday Inn Resort Baruna Bali Team

2/10 很糟糕

Chris

於 2024 年 1 月住了 1 晚
Umar 於 2024年2月5日回覆
Dear Chris,Greetings from Holiday Inn Resort Baruna Bali!We regret to read that you published a review with such a low rating, but thank you for bringing this into our attention. I am sorry to learn that you had such a different service experience and apologize that it did not match your expectations. Again, we would like to thank you for taking the time to share your experience and we accept it as a valuable lesson for our future. We can’t fix the past, but you have our commitment to improving the way we serve every guest in the future. We would be more than happy if you give us another chance to make it up to you. We are looking forward to welcoming you back to Holiday Inn Resort Baruna Bali.Gede UmardianaHoliday Inn Resort Baruna Bali Team

6/10 一般般

Sandy Therese

家庭旅遊
於 2024 年 1 月住了 3 晚
Umar 於 2024年2月5日回覆
Dear Sandy Therese,Greetings from Holiday Inn Resort Baruna Bali!We regret to read that you published a review with such a low rating, but thank you for bringing this into our attention. I am sorry to learn that you had such a different service experience and apologize that it did not match your expectations. Again, we would like to thank you for taking the time to share your experience and we accept it as a valuable lesson for our future. We can’t fix the past, but you have our commitment to improving the way we serve every guest in the future. We would be more than happy if you give us another chance to make it up to you. We are looking forward to welcoming you back to Holiday Inn Resort Baruna Bali.Gede UmardianaHoliday Inn Resort Baruna Bali Team

10/10 有夠讚

Jordan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 5 晚
Umar 於 2024年2月5日回覆
Dear Jordan, Greetings from Holiday Inn Resort Baruna Bali! Thank you for leaving us such an amazing review. We are glad to read that you enjoyed your experience with Holiday Inn Resort Baruna Bali.The whole team and I would like to wish you safe travels and look forward to welcoming you back to Holiday Inn Resort Baruna Bali.Gede UmardianaHoliday Inn Resort Baruna Bali Team

6/10 一般般

Francine V T

情侶出遊
喜歡：整潔度
不喜歡：住宿環境和硬體
於 2023 年 12 月住了 6 晚
Umar 於 2024年2月5日回覆
Dear Francine V T, Greetings from Holiday Inn Resort Baruna Bali!We regret to read that you published a review with such a low rating, however we couldn’t identify you as our previous guest in the resort, but still I would like to deeply apologize for the inconvenience caused in regard with the resort ambiance was not up to your expectation.We can’t fix the past but you have my personal commitment to improving the way we serve every guest in the future. We would be more than happy if you give us another chance to make it up to you. Once again, our sincere apologies and I look forward to connect with you soon.Gede UmardianaHoliday Inn Resort Baruna Bali Team

10/10 有夠讚

Randal

喜歡：整潔度、員工素質和住宿環境和硬體
Friendly staff, good facilities.
於 2023 年 12 月住了 3 晚
Umar 於 2024年2月5日回覆
Dear Randal, Greetings from Holiday Inn Resort Baruna Bali! Thank you for leaving us such an amazing review. We are glad to read that you enjoyed your experience with Holiday Inn Resort Baruna Bali.The whole team and I would like to wish you safe travels and look forward to welcoming you back to Holiday Inn Resort Baruna Bali.Gede UmardianaHoliday Inn Resort Baruna Bali Team

10/10 有夠讚

Brian

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We stayed here for one night as we landed in Bali and had to wait an evening before our Villa up in Seminyak was ready. This is a large resort property convenient to the airport. The guards at the main entrance gave us peace of mind. We were given a free upgrade with an ocean view. The room was large and perfectly fine. Great shower and TV channel selection. We were tired from travel and just had dinner and a night cap at one of the two restaurants on property. The food was real good. The next morning we went to breakfast at the other restaurant on property which is more buffet style and the breakfast selection was huge. There must have been 60 items including an omelet station. We walked to the beach and I will say that may be the only negative of the hotel. There are fishing boats in the water and there was no one setting up chairs or anything, maybe we were early. I'm not sure the hotel owns the beach there I think it's a public beach but not sure. We had to check out at 12 so we just stayed at the pool which was nice and large and had a swim up bar. Keep in mind this is a kid-friendly hotel so the pool is only so relaxing with screaming children. But overall, this is a great hotel and very nice property. Perhaps the best part is that the staff here were extremely nice and helpful and proud to make your stay as comfortable as possible. I would give this hotel a strong recommendation particularly for families.
於 2023 年 12 月住了 1 晚
Umar 於 2024年2月5日回覆
Dear Brian, Greetings from Holiday Inn Resort Baruna Bali! Thank you for leaving us with superb feedback sharing your experience in such detail for future travelers to grasp a feeling of what our resort is all about. The whole team and I would like to wish you safe travels and look forward to welcoming you back to Holiday Inn Resort Baruna Bali.Gede UmardianaHoliday Inn Resort Baruna Bali Team

10/10 有夠讚

Stephanie

於 2023 年 12 月住了 3 晚
Umar 於 2024年2月5日回覆
Dear Stephanie, Greetings from Holiday Inn Resort Baruna Bali! Thank you for leaving us such an amazing review. We are glad to read that you enjoyed your experience with Holiday Inn Resort Baruna Bali.The whole team and I would like to wish you safe travels and look forward to welcoming you back to Holiday Inn Resort Baruna Bali.Gede UmardianaHoliday Inn Resort Baruna Bali Team

10/10 有夠讚

Violet

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It exceeded my expectations. We had a great time at this property! So close to the airport which makes it even more convenient with complimentary suttle services. Great services by all the employees. We will be back!
於 2023 年 11 月住了 3 晚

10/10 有夠讚

Sheena

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel with great service. Great location too!
於 2023 年 11 月住了 3 晚
Dede 於 2023年11月16日回覆
Dear Sheena,Greetings from Holiday Inn Resort Baruna Bali!Thank you for leaving us with superb feedback sharing your experience in such detail for future travelers to grasp a feeling of what our resort is all about.The whole team and I would like to wish you and your family safe travels and look forward to welcoming you back to Holiday Inn Resort Baruna Bali or any other IHG hotels.Dede Lesmana JayaHoliday Inn Resort Baruna Bali Team

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Hedi

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The Hotel inside was great. The beach doesn't belong to the hotel and its impossible to swim since there is a lot of garbage. If you want to walk along the beach you can at your own risck because there is a lot of local people trying to aggressively sell you things. My main reasons to book there 1- close to the airport 2- the beach wich turned out to be useless.
於 2023 年 10 月住了 4 晚
Dede 於 2023年11月3日回覆
Dear Hedi,Greetings from Holiday Inn Resort Baruna Bali!Thank you for leaving us with superb feedback sharing your experience in such detail for future travelers to grasp a feeling of what our resort is all about.The whole team and I would like to wish you and your family safe travels and look forward to welcoming you back to Holiday Inn Resort Baruna Bali or any other IHG hotels.Dede Lesmana JayaHoliday Inn Resort Baruna Bali Team

10/10 有夠讚

Peter

團體旅遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was a great getaway. It's on a quieter section of Kuta. Their breakfast was great and I would recommend it. The beach is just beyond a layer of grass. So it still felt separate enough where people weren't constantly asking if I wanted to buy something. The pool facilities were great. It was kept very clean. They had great floaties to relax on and it never felt like their was not a pool chair when needed. There are plenty of food places to walk to nearby. Also a few mini marts to buy drinks, snacks, or forgotten toiletries. There is also a pharmacy nearby. The staff are very friendly. So go enjoy a break.
於 2023 年 10 月住了 4 晚
Dede 於 2023年11月3日回覆
Dear Peter,Greetings from Holiday Inn Resort Baruna Bali!Thank you for leaving us with superb feedback sharing your experience in such detail for future travelers to grasp a feeling of what our resort is all about.The whole team and I would like to wish you and your family safe travels and look forward to welcoming you back to Holiday Inn Resort Baruna Bali or any other IHG hotels.Dede Lesmana JayaHoliday Inn Resort Baruna Bali Team

10/10 有夠讚

Siu

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
Shower curtains and balcony chair are a bit moldy, but made with great food and very friendly staff.
於 2023 年 10 月住了 4 晚

10/10 有夠讚

Suhaib Ahmad

於 2023 年 10 月住了 5 晚

8/10 不錯哦

Mark

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice property in close and convenient proximity to the airport. Very friendly and helpful staff. Nice buffet breakfast. Facility right next to the beach is a plus.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Toru

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 4 晚

10/10 有夠讚

Ankur Arvindlal

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質和設施服務
Great customer service
於 2023 年 9 月住了 8 晚

8/10 不錯哦

Veronica

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Our family of 4 (2 teenagers) stayed for 3 days, great facilities such as ping-pong table to keep kids happy. Buffet breakfast was lovely overlooking the pool. Walking distance along the foreshore to Waterbom Park, about 10minutes. Close to airport , so for flights arriving late at night it is convenient. Beautiful landscaped gardens & plenty of cabana / daybeds in the gardens & near the pool to relax at.
於 2023 年 9 月住了 4 晚

10/10 有夠讚

Justin

喜歡：整潔度、員工素質和住宿環境和硬體
Fabulous stay enjoyed every minute, very helpful and friendly staff
於 2023 年 9 月住了 7 晚

10/10 有夠讚

Jennifer

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 3 晚

8/10 不錯哦

Susan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚

10/10 有夠讚

pinal

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Excellent location
於 2023 年 8 月住了 4 晚

8/10 不錯哦

Arthur

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We arrived early but due to inavailability of rooms we had to wait for the usual check in time. Our check in was standard and the staff was not that organised in giving info. Like what i can enjoy as IHG member. The perks they gave me this latest visit was not the same as the one i received 3 months before Other than that we still enjoyed our stay because of relaxing surrounding and clean rooms and enjoyable breakfast.
於 2023 年 9 月住了 3 晚

10/10 有夠讚

Denis

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Parfait, tres proche de l'aéroport
Nous avons séjourné 1 nuit dans cet hôtel avant de repartir pour la France. Chambre familiale tres grande, tres propre. Petit dejeuner buffet très bon. Grande piscine avec bar tres agréable. Situe en bord de mer et a 10 min de marche a pied du lippo mall : pratique pour acheter des souvenirs. Le personnel de lhotel est tres gentil et ils sont tres facilitants que ce soit pour les departs tardifs ou pour la navette aeroport. Gokek/grab fonctionnent parfaitement.
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Dennis Clifford

於 2023 年 8 月住了 2 晚

10/10 有夠讚

Mitchell

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
My wife and I have just returned from a stay with our 1 year old for our first family holiday. We couldn’t fault the resort or the service provided for us. We found all staff to be incredibly friendly and helpful. The on site medical clinic was well priced and great piece of mind for a travelling family. Oxa, Dede and Ketut at the pool bar and pool facility made our stay so much more enjoyable with their kindness and “no hassle” attitude. Agus in house keeping did a great job keeping our rooms clean. All in all, we will back for another family adventure as soon as we can.
於 2023 年 8 月住了 7 晚

8/10 不錯哦

JULIEN

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 5 晚