花園
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甜蜜花園飯店的評分

3 out of 5
甜蜜花園飯店
Sweet Garden Road, Ridge Danyame, Kumasi

評論

8.6

有夠讚

10 分，有夠讚；39 則評論中有 17 則" "
8 分，不錯哦；39 則評論中有 16 則" "
6 分，一般般；39 則評論中有 5 則" "
4 分，不太好；39 則評論中有 1 則" "
2 分，很糟糕；39 則評論中有 0 則" "

8.2/10

整潔度

8.8/10

員工素質

8.6/10

設施服務

8.0/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

Vernell，JACKSONVILLE

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was a very pleasant overnight stay. Our waiter Kingsley was the best. The manager and front desk staff were amazing and very helpful. Thank you!
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月20日回覆
Thanks for your feedback

8/10 不錯哦

Michelle

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I liked the room very much.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月20日回覆
Thanks for your feedback

8/10 不錯哦

Sheila

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The restaurant was great. They had good food
於 2024 年 5 月住了 2 晚
The manager 於 2024年5月21日回覆
Thanks for the feedback Shella

8/10 不錯哦

Victoria

喜歡：員工素質
於 2024 年 4 月住了 2 晚
The manager 於 2024年5月20日回覆
Thank you

8/10 不錯哦

Angelina

Nice place
於 2024 年 4 月住了 1 晚
The manager 於 2024年5月20日回覆
Thanks for the feedback

6/10 一般般

Angelina

Nice
於 2024 年 4 月住了 2 晚
The manager 於 2024年5月20日回覆
Thank you

8/10 不錯哦

NanaYaa

家庭旅遊
喜歡：員工素質
不喜歡：整潔度和設施服務
The property and room was beautiful however, the towels were dirty. When I requested for clean towels. The housekeeper was very rude to me and said that they didn’t have any towels I had to go to the front desk to make a complaint before I got towels. Also, the gym was under construction, which I found very disappointed as I wanted to use the gym in the morning
於 2024 年 2 月住了 1 晚
The Manager 於 2024年3月5日回覆
Hi Nana Yaa,I am sorry to hear about your experience with the dirty towels and the rude behavior of the housekeeper. It is unfortunate that the gym was under construction during your stay, especially since you were looking forward to using it. I appreciate you bringing these issues to our attention, and I will make sure to address them with the team to ensure they are resolved for future guests. Thank you for your feedback.

10/10 有夠讚

Abigail

情侶出遊
喜歡：整潔度、員工素質和設施服務
This is a lovely hotel, although undergoing construction work when we stayed and with a few teething problems in the newly refurbished room (that the team worked hard to resolve) The gardens are really lovely, the pool is great, the staff are excellent! Very welcoming and helpful. We really enjoyed our stay here and would definitely return.
於 2024 年 3 月住了 1 晚
The Manager 於 2024年3月5日回覆
Hi Abigail, Thank you for sharing your feedback about your recent stay at our hotel. We are delighted to hear that despite the construction work and some initial issues in the room, you found our gardens lovely, the pool great, and our staff excellent. We appreciate your kind words about our team's hard work to resolve any issues you encountered. We are glad to know that you enjoyed your stay and would consider returning in the future. We look forward to welcoming you back for another wonderful experience. Thank you for choosing our hotel!

10/10 有夠讚

Patrick

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nancy at the front desk and Prince in the restaurant provide amazing 5-Star service. They both went above and beyond to make sure our stay was enjoyable. The hotel is beautiful, very eco-friendly , lots of green spaces. The room was spacious , clean and a mix of modern and rustic decor. Highly recommended.
於 2024 年 2 月住了 3 晚
The Manager 於 2024年3月3日回覆
Hi Patrick thanks for your feedback .Hope to see you again.

10/10 有夠讚

Samuel

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice place
於 2024 年 2 月住了 1 晚
The Manager 於 2024年3月5日回覆
Hi Samuel, Thanks for your feedback .

10/10 有夠讚

Bayrem

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
excellent, I recommend
於 2024 年 2 月住了 2 晚
Manager 於 2024年2月27日回覆
Thanks for your feedback

10/10 有夠讚

Aaron

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean, comfortable, and economical
I was traveling to Kumasi solo for business purposes and I deeply enjoyed my stay at Sweet Garden Hotel. The location is good, not a far taxi ride from the Kumasi Mall and the Military museum. The room was clean and luxurious. I was given a large room overlooking the gorgeous garden and pool. In the early afternoon/evening I could vibe to the fun sound of the afrobeat as children, families and couples played in the pool. The restaurant and breakfast were essential, the restaurant which was open relatively late provided me an easy and tasty option just a few steps from my room after a busy day out in the city. There are a number of options to choose from so there is something for everyone and its all pretty good. I wish I got to try the pizza. Above all the best part of the hotel is the staff. They work hard, are always attentive and incredibly kind. While I was alone for my work I didn't really feel lonely as the staff did their best to make me feel at home. All of these aspects were made better by the very reasonable price which is almost a steal for the calmness and luxury of the hotel.
於 2024 年 2 月住了 6 晚
The Manager 於 2024年2月27日回覆
Thanks for your feedback and we hope to see you again.

8/10 不錯哦

Tony

喜歡：整潔度、住宿環境和硬體和客房舒適度
Good hotel let down by poor food service
We stayed 2 nights in a deluxe room and I think we got upgraded to a suite, which was a lovely top floor room with an integral kitchen and balcony. Plenty of space for the two of us. But food ordering, was difficult and inefficient. The first night we were told the restaurant was closed for a staff presentation, but that we could order food for room service. So we ordered two courses plus wine and agreed to have it delivered at 7.30. By 8.30, nothing had arrived, so we called down to reception and it arrived about 15 mins later. The next day we ordered a snack by the pool, two of the chicken kebab and chips combo on their menu. About 45 mins later 2 individual kebab skewers, that turned out to be beef, arrived. When we said that wasn't what we ordered, we were told the previous waiter must have got it wrong. So we clearly showed on the menu what we wanted and the waiter disappeared. About an hour later, with the sun going down, and no food, I asked for the bill. But, instead, two portions of beef kebabs and chips arrived. If we hadn't ordered any food, I'd have said we had a very good stay, although you do need a cab to get anywhere, as it is some way out of town.
於 2024 年 1 月住了 2 晚
The Manager 於 2024年2月27日回覆
We do appreciate your feedback and we look forward to correct our mistakes.

6/10 一般般

kaycee

情侶出遊
喜歡：整潔度和員工素質
Stayed here in OCT with my Husband Property was beautiful. Love the greenery. Breakfast (included)was cool, little repetitive but not too bad! Love that the pool stayed open passed sundown! when i walked in room it was clean, well made but i got disappointed when i look into the bathroom. The toilet seat was horrible, off the hinge, and discolored (ew). Please update your bathrooms and towels! Thank you.
於 2023 年 10 月住了 5 晚

8/10 不錯哦

Kwame

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Sehr große Zimmer und ein gutes Preis/ Leistungsverhältniss
於 2023 年 11 月住了 4 晚

10/10 有夠讚

Andrew

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great room. Plenty of outlets. Bathroom is awesome. Design and deco top notch. I would recommend a thousand times.
於 2023 年 11 月住了 2 晚
Manager 於 2023年11月16日回覆
Thank you Mr Andrew

10/10 有夠讚

Kwame

喜歡：整潔度、員工素質和住宿環境和硬體
Staff were professional and respectful and they must ensure to keep it up. They shd ensure that all services are provided in a clean manner and not to do shabby work for example giving clean towels and sheets as appropriate.
於 2023 年 11 月住了 6 晚
Manager 於 2023年11月14日回覆
Thanks for your feedback kwame.

10/10 有夠讚

Joshua

親子旅遊
喜歡：設施服務
Great place near the center of town. Very clean, great pool, and great food!
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月14日回覆
Thanks for your feedback Joshua.

8/10 不錯哦

Matthew

喜歡：整潔度、員工素質和住宿環境和硬體
A good place
A good option in Kumasi. Room was of good size, but the a/c unit couldn’t really keep up and it never really cooled to a comfortable temperature. Hotel grounds are really nice, and the pool looked nice and well maintained. Unfortunately the gym was under renovation. Breakfast was good. The staff were the highlight though…really thoughtful and accommodating.
於 2023 年 10 月住了 1 晚
Manager 於 2023年11月14日回覆
We do appreciate your feedback Matthew.

10/10 有夠讚

Danielle

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：員工素質、住宿環境和硬體和客房舒適度
Beautiful gardens, with PROs and CONs.
My family of 5 stayed with Sweet Garden Hotel for 9 days. Let's start with what the positives: 1. The hotel gardens are beautiful! From lush trees and plants, to quaint seating in the gardens, it allows guests to sit/eat outside and enjoy the beautiful weather. 2. The staff were friendly. The dining staff, front desk staff, they were all courteous and helpful. 3. We had an issue with our rooms, so they upgraded us to a top-level apartment, with a washer/dryer, kitchen, and lots more cable channels than the other rooms get. Decor was modern and spacious. But there were a few things I would have changed about our experience. 1. The basement room our children were initially assigned smelled strongly of mildew. Staff should have noticed that the room smelled and offered a different room without me having to ask. 2. Food was average. Hot food was often lukewarm, and frozen things (milkshakes ordered) were melted and, well, lukewarm. 3. A cockroach crawled across the sheets next to me in bed in the middle of the night! I know that roaches can be anywhere, especially in warm climates. We didn't see any other signs of pests at this hotel, though, so this could have just been an odd occurrence. I didn't report it, since we were leaving that following morning. But I didn't go back to bed! 4. General maintenance could be better: slow shower drain, leaky sink, door to patio was wonky. Overall, we enjoyed our time at Sweet Garden and we would stay in the apartment again.
於 2023 年 7 月住了 9 晚

6/10 一般般

Richard

不喜歡：住宿環境和硬體
The outer appearance is good but the rooms and furnitures are falling apart. It isnt worth the money they charge.
於 2023 年 7 月住了 5 晚

8/10 不錯哦

Lonnie

於 2023 年 6 月住了 3 晚

10/10 有夠讚

samuel

親子旅遊
喜歡：員工素質和住宿環境和硬體
Staff was great Abigail, Mary from restaurant, the smoothie maker, room cleaning staff even security was on point. Absolutely amazing big time improvement.
於 2023 年 6 月住了 3 晚

10/10 有夠讚

Paul

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great service and great food. Rooms are clean and comfortable. Only 1 towel in the room...
於 2023 年 6 月住了 1 晚

4/10 不太好

Juanita

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Looks are definitely deceiving
The first night we had to switch rooms that night it was horrible. There is smell coming from the bathroom. We did not sleep well at all the next morning I was able to talk to the reception she changed our room to a brand new room which was very comfortable.. but over all I wasn’t happy. I not stay again
於 2023 年 6 月住了 2 晚

10/10 有夠讚

Hallaye

於 2023 年 4 月住了 9 晚

10/10 有夠讚

Collins

情侶出遊, 團體旅遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I really enjoyed my stay
於 2023 年 4 月住了 7 晚
Manager 於 2023年4月26日回覆
Thank you Collins for your feedback. Hope to see you again

8/10 不錯哦

CHRISTOPHER

喜歡：整潔度、員工素質和設施服務
於 2023 年 4 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 4 晚

6/10 一般般

真實旅客

喜歡：整潔度和客房舒適度
不喜歡：員工素質
Gode faciliteter men dårlig beliggenhed
Dejligt hotel med gode faciliteter. Dog lå det meget langt fra alt andet og vi fik et værelse med stenhårde senge placeret lige ved siden af larm fra håndværkere i noget der mest af alt mindede om en kælder. Maden i restauranten var god.
於 2018 年 7 月住了 1 晚

8/10 不錯哦

Lukas

喜歡：整潔度、員工素質和客房舒適度
於 2018 年 7 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 2 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：員工素質
於 2017 年 12 月住了 2 晚

8/10 不錯哦

kay ，Kumasi

喜歡：整潔度、員工素質和住宿環境和硬體
Friendly staff,beautiful smile ,warm welcome .
The staff are excellent .They exceeded my expectations .Becky and Emma 5 star .Wonderful people . Cleaning staff great . Hotel gym perfect .But no WI-FI at the time of my visit .That was not the best .Breakfast was the same food ,there need to be variety . Calm vicinity .
於 2017 年 12 月住了 2 晚

10/10 有夠讚

jan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Sweet Garden is a lovely place to stay
The service was excellent - staff were so friendly which made it a pleasure to stay at.
於 2017 年 12 月住了 1 晚

8/10 不錯哦

DD，USA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Staff very helpful. The hotel is very clean.
Staff greeting us at the vehicle to assist with luggage. They had keys to the rooms and ready for us to check in. The restaurant was very clean and the menu is extensive. Food was good and came in a reasonable time. Hotel grounds and landscape very nice and pleasant to sit out and enjoy the view. My room mate did not enjoy the frogs and crickets at night but I enjoyed the sounds of nature. Owners son very friendly and talks to the guest.
於 2017 年 9 月住了 1 晚