My colleagues and I had a very pleasant stay. We stayed for 4 nights. The rooms were spacious, clean and comfortable. The staff were available when needed at all times and were all very helpful. Their airport shuttle was waiting for us on arrival and dropped us back in good time. We will stay again.
Victor
於 2023 年 11 月住了 4 晚
6/10 一般般
Janet
團體旅遊
2023年11月6日
喜歡:整潔度、設施服務和住宿環境和硬體
I think the property is lovely. The staff was very polite and accommodating. The room had all of the necessary amenities to ensure a pleasant stay. I will recommend it with an honest report of concerns:
1) It appeared that staff did not have thorough training in the hospitality industry, particularly in food management.
2) The lack of availability of food and beverage menu items was unacceptable.
3) Adherence to dining hours was unacceptable. For example, if the breakfast buffet was said to be available at 8, the food wasn’t ready to serve then.
4) The toaster didn’t work.
5) There wasn’t butter and jam available for bread or sugar or honey or walnuts, etc. available for oatmeal, etc.
While those may seem like small things, they are important if you want to grow the business beyond the region to include more international travelers.
Janet
於 2023 年 11 月住了 2 晚
10/10 有夠讚
THOMAS
2023年11月3日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
THOMAS
於 2023 年 10 月住了 4 晚
10/10 有夠讚
Richard
家庭旅遊
2023年8月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Richard
於 2023 年 8 月住了 4 晚
10/10 有夠讚
Curt
家庭旅遊
2023年7月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Curt
於 2023 年 7 月住了 2 晚
8/10 不錯哦
Andrea
2023年6月26日
喜歡:整潔度、員工素質和住宿環境和硬體
Andrea
10/10 有夠讚
Denise
2023年5月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is newly built (within 5 years) and it is extremely clean and well appointed. The staff are all friendly and welcoming. I had a delicious fresh breakfast in the morning. The pool and gym are a lovely surprise too! And the ice machine is a bonus… The room has a strong air conditioning unit that kept the room a great temperature. This lodge is an oasis in Kumasi. I booked a second night for when I return to Kumasi.