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維爾飯店的評分

2 out of 5
維爾飯店
B136, Lorong IM 8/33, Jalan Bukit Ubi, Kuantan

評論

8.8

有夠讚

10 分，有夠讚；8 則評論中有 5 則" "
8 分，不錯哦；8 則評論中有 2 則" "
6 分，一般般；8 則評論中有 0 則" "
4 分，不太好；8 則評論中有 1 則" "
2 分，很糟糕；8 則評論中有 0 則" "

8.6/10

整潔度

8.8/10

員工素質

8.8/10

設施服務

8.6/10

住宿環境和硬體

評論

10/10 有夠讚

mohd shahizat

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place to spend holiday with your family
於 2020 年 9 月住了 3 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good and pleasing
於 2020 年 1 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 10 月住了 1 晚
FRONT OFFICE 於 2019年11月20日回覆
Dear Sir/Madam, we truly appreciate your feedback. Quality never goes out of style. Your recommendation will be taken as high priority. Please do come back and stay with us again in future so we are able to show you that you are important to us. Thank you.

10/10 有夠讚

Remy

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
like: cleanliness dislike: The wall between room not soundproof. can hear neighbor talking
於 2019 年 3 月住了 1 晚
Harvin Kaur 於 2019年4月4日回覆
Dear Sir/Madam, we truly appreciate your feedback. Quality never goes out of style. Your recommendation will be taken as high priority. Please do come back and stay with us again in future so we are able to show you that you are important to us. Thank you.

10/10 有夠讚

Syahirah

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good hotel and surroundings.
於 2019 年 3 月住了 1 晚
Harvin Kaur 於 2019年4月4日回覆
Dear Sir/Madam, we truly appreciate your feedback to us. Quality never goes out of style. Do come back and stay with us again and enjoy our further improvements where we can prove to you that you are important to us. Thank You.

8/10 不錯哦

Ismawati

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 1 晚
Harvin Kaur 於 2019年4月4日回覆
Dear Sir/ Madam, we truly appreciate your feedback. Quality never goes out of style. Please do come back and stay with us again in future so we are able to show you that you are important to us and so we could pamper you with our upgraded facilities coming soon. Thank you.

4/10 不太好

Aminah，kuala lumpur

不喜歡：整潔度
Disappointed
Room was paid and confirmed but when l arrived was told by the staff that was no more rooms available, and they will not confirm until 24 hours , l was taken by surprised , these has never happened. Didn’t know that expedia has this kind of ruling. Tried to get my refund from Expedia but there was no refund button which will appear , then l realized that my room was actually given away by the hotel . I had a long day travelling it was midnight and was fed up with the stupidity l had to deal with . Since they didn’t honour the agreement Online I just wanted my money back and find another place . Not wanting to refund me my money they offered me a room which smelled musky l refused, that’s not right thing to do. It was raining as l was about to drive off , the receptionist came and said they will give another room which is better since it’s not my fault. Glad they admitted it’s actually their fault, I decided to take the offer as we were so tired. The room was good except that it was not clean properly as there were few lizards dropping . Other than that it was fine
於 2017 年 12 月住了 1 晚
Harvin Kaur 於 2019年4月4日回覆
Dear Sir/Madam, we truly appreciate your feedback. Quality never goes out of style. Your recommendation will be taken as high priority. However, regarding a refund, do drop Expedia an email or so and they would assist you into the process. Since your last stay, we have upgraded our room condition to suit customer's comfort. Please do come back and stay with us again in future so we are able to show you that you are important to us. Thank you.

8/10 不錯哦

Nik Ahmad Kamal

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
New & comfortable small hotel.
A new hotel. Barely 8 months from day of opening. Very good hotel & quite close to food outlets & amenities. I was n the family room & very comfortable for 4 persons. Unfortunately no breakfast provided as cafe is yet to operate.
於 2017 年 10 月住了 1 晚
Harvin Kaur 於 2019年4月4日回覆
Dear Sir/Madam, we truly appreciate your feedback. Quality never goes out of style. Your recommendation will be taken as high priority. Please do come back and stay with us again in future so we are able to show you that you are important to us. Thank you.