Getting the negatives out of the way first:
1. Arrived to find the queen room i had booked and paid for was not available (apparently it had been double booked through another booking agency (seriously?!)). They tried to fob me of with an offer of a room at a sister hotel, i refused as it was the other side of KL, and so they ordered me a twin on site. However, i was kept im the lobby for an hour while they prepared it as it had not been cleaned earlier (consider this was at 10.30pm it rung alarm bells about their management).
2. Whilst the room was booked for me and my wife, they only provided one towel. It took three calls for them to finally bring one up.
3. As described above, reception staffing is generally shoddy.
The positives:
1. Affordable and great location near KL Sentral and in the heart of brickfields
2. Rooms are actually quite nice for the money- well done up, air conditioned and nice bathrooms.
All in all, a good hotel but very poorly staffed/managed. Once this is fixed it has huge potential. However at the moment i would avoid.
真實旅客
於 2018 年 7 月住了 2 晚
6/10 一般般
Roel,Utrecht
2018年6月27日
不喜歡:整潔度和客房舒適度
Ligging t.o.v. Kuala Lumpur Sentral.
Geboekt voor 1 nacht als tussenstop voor een doorreis naar Medan. De ligging van het hotel t.o.v. Kuala Lumpur Sentral station is ideaal (10 minuten loopafstand) en in een leuke Indiaase wijk met verschillende restaurantjes en barretjes. Het hotel is goedkoop, de kamer had een raam (niet bij alle kamers het geval begreep ik) en is voorzien van een airco, maar ze zijn wel erg klein. Precies wat je eigenlijk kan verwachten voor deze prijs. De hygiene is wel enigzins teleurstellend met een wat plakkerige en smerige vloer en het beddengoed wat niet erg fris ruikt. Voor deze prijs al met al prima voor 1 nachtje, mochten wij nog een keer vaker een hotel boeken in Medan zouden we toch liever iets meer uitgeven voor iets meer comfort en kamer.
Roel
於 2018 年 6 月住了 1 晚
6/10 一般般
Sarvay Suaran
2018年4月7日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Sarvay Suaran
8/10 不錯哦
真實旅客
2018年2月28日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Value for money stay
真實旅客
於 2018 年 2 月住了 4 晚
8/10 不錯哦
真實旅客
2018年2月28日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Standard room is small but very comfortable bed with a large TV. Everything is new and clean. Surprisingly quiet when room not facing the main road
真實旅客
於 2018 年 2 月住了 1 晚
8/10 不錯哦
真實旅客
2018年2月9日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Really great location - close to the train station and some good local food nearby. The hotel was cute and comfortable with a fridge! As someone who likes cold water this was great. Hot water barely lasted at all but that was the biggest complaint.
真實旅客
於 2018 年 2 月住了 2 晚
8/10 不錯哦
真實旅客
2017年12月21日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2017 年 12 月住了 1 晚
8/10 不錯哦
真實旅客
2017年12月21日
喜歡:員工素質
NICE HOTEL CLOSE TO SHOPPING PLACE
NICE ROOM BUT VERY SMALL NO TABLE AND SOFA. .SHOULD SERVE BIG BOTTLE OF MINERAL WATER.
真實旅客
於 2017 年 12 月住了 3 晚
8/10 不錯哦
hee ran
2017年12月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
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