室外游泳池,提供日光浴躺椅

八打零查亞希爾頓飯店的評分

5 out of 5
八打零查亞希爾頓飯店
No 2 Jalan Barat, Petaling Jaya, Selangor

評論

8.4

非常好

10 分,有夠讚;1001 則評論中有 427 則" "
8 分,不錯哦;1001 則評論中有 405 則" "
6 分,一般般;1001 則評論中有 105 則" "
4 分,不太好;1001 則評論中有 40 則" "
2 分,很糟糕;1001 則評論中有 24 則" "

8.8/10

整潔度

8.6/10

員工素質

7.8/10

設施服務

8.2/10

住宿環境和硬體

8.2/10

環保程度

評論

8/10 不錯哦

Yang Chao

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Yang Chao 於 2023年12月21日回覆
Dear Yang Chao,Thank you for leaving us with a kind review. Good to hear that our team member has done an excellent job in delivering their hospitality services which exceeded your expectations.We look forward to welcome you to our hotel and we will ensure you have a delightful and memorable experience with us again.Thank you Bryan TanDirector Of Operations

6/10 一般般

Cheng Tu

商務旅客
喜歡:整潔度和客房舒適度
Can be better
It's difficult to call grab because renovation, should have pick up point for grab temporarily, different from existing front door where is disabled.
於 2023 年 6 月住了 8 晚
Cheng Tu 於 2023年6月22日回覆
Dear Cheng Tu,Thank you for sharing your comments following your recent stay at Hilton Petaling Jaya. We were concerned to learn that certain aspects of your stay were less ideal. Specifically the arrival experience during the construction that is presently taking place. I personally take this opportunity to offer my apologies for the unpleasant experience. Please be rest assured that we are taking steps to address the concerns as we continually strive to ensure an exquisite experience. We are constantly evaluating the products offered as well as the service standards of the hotel to deliver better stay experiences to our guest.I hope we'll have the opportunity to welcome you back for a renewed and much-improved experience in the future. Thank you SincerelyCraig BonnorGeneral Manager

10/10 有夠讚

MENG PING

喜歡:整潔度、員工素質和住宿環境和硬體
太棒了
於 2023 年 5 月住了 4 晚
Meng Ping 於 2023年5月30日回覆
Thank you for leaving us with a great review and I am pleased to know you find your stay here pleasant. It is great to hear that our team members have done an excellent job in delivering their hospitality services which exceeded your expectations.I look forward to welcoming you back to our hotel again soon!Thank you !SincerelyCraig BonnorGeneral Manager

10/10 有夠讚

Denny

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
房間清潔,員工服務態度好
於 2023 年 2 月住了 2 晚
Craig Bonnor - General Manager 於 2023年2月7日回覆
Dear Denny, Thank you for making us your hotel of choice during your most recent visit. We are delighted to learn that you enjoyed your stay, and found the assistance of our team members to your kind preference. We hope to welcome you again soon.

10/10 有夠讚

WEI YUN

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
環境很舒適,房間很大,早餐好豐盛,菜色很多而且每天變化,工作人員很親切,離市區有點距離,但整理還是令人滿意,下次會再回訪
於 2023 年 1 月住了 2 晚
Craig Bonnor - General Manager 於 2023年1月30日回覆
Dear Wei Yun, Thank you for leaving us with a splendid review. I am pleased that you find your stay here pleasant. Glad you liked everything that was provided for you. I look forward to welcoming you back to stay with us again soon.

10/10 有夠讚

Wanyu

於 2022 年 10 月住了 6 晚
Jessie-Assistant Reservation Manager 於 2022年11月15日回覆
Dear Wanyu, thank you for choosing us as your preferred hotel for the recent trip. We are glad to learn that we have fulfilled your expectations and it's a pleasure to know how much you've enjoyed your stay with us. We can't wait to host you again in Hilton Petaling Jaya!

6/10 一般般

真實旅客

家庭旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
Hotel Services
I have listed my requested during my booking and mentioned to coinceigire when arrive. However, our staff still give me the wrong room and spend us lots of time to check and change for meo
於 2020 年 3 月住了 1 晚
Raj Subramaniam 於 2020年3月18日回覆
Dear Valued Guest, Thank you for taking the time to leave us a review. I'm sorry to hear that your stay was tainted by the unpleasant experience you had to endure upon checking in. I sincerely apologise on behalf of our team for the lapse in service standards shown and would like to assure you that your feedback will be shared with them for further refinement to ensure this won't happen again in the future. I look forward to welcoming you back next time for a renewed and much-improved stay. Sincerely, Raj Subramaniam Director of Operations

8/10 不錯哦

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very comfortable hotel.
於 2019 年 10 月住了 3 晚
Raj Subramaniam 於 2019年12月31日回覆
Dear Valued Guest, Thank you for your positive rating and feedback. I'm happy that you generally enjoyed our services and offerings and I look forward to having you back at Hilton PJ for another great stay! Sincerely, Raj Subramaniam Director of Operations

10/10 有夠讚

TING YU

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 2 晚
Charles Marshall 於 2019年10月13日回覆
Dear TING YU, Thank you for leaving us a fantastic rating. I'm happy to find that you enjoyed your stay with us and I look forward to having you back at Hilton Petaling Jaya soon! Sincerely, Charles Marshall General Manager

6/10 一般般

CHI IONG

不喜歡:整潔度和員工素質
於 2019 年 8 月住了 3 晚
RM 於 2019年9月5日回覆
It was a pleasure to welcome you to Hilton Petaling Jaya, Thank you for the feedback and will share with my team.

8/10 不錯哦

Wychau

親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
酒店房間整齊清潔,但地點不是太方便,距離地鐵站大約步行10分鐘,沿途會經過很多馬路,晚上環境亦較黑暗。
於 2019 年 8 月住了 6 晚
RM 於 2019年9月5日回覆
It was a pleasure to welcome you to Hilton Petaling Jaya, Thank you for the feedback and will share with my team.

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
交通不是很便利,泳池太深(150cm),其餘都很好
於 2019 年 6 月住了 4 晚
Charles Marshall 於 2019年7月14日回覆
Dear Valued Guest, Thank you for your review. I hope you've still enjoyed your stay with us overall and I look forward to welcoming you back to Hilton Petaling Jaya again soon. Sincerely, Charles Marshall General Manager

8/10 不錯哦

真實旅客

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Gym room is perfect, but the swimming pool is small
於 2019 年 6 月住了 4 晚
Charles Marshall 於 2019年7月3日回覆
Dear Valued Guest, Thank you for your review. Glad to learn that you're impressed with our gym facilities. I look forward to welcoming you back to Hilton Petaling Jaya again soon. Sincerely, Charles Marshall General Manager

8/10 不錯哦

Mayday

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
住宿位置不錯,call車出入好方便。 對面有24小時便利店,也有餐廳食東西 酒店早餐很豐富,有機會想試晚上自助餐
於 2019 年 5 月住了 7 晚
Charles Marshall 於 2019年6月4日回覆
Dear Valued Guest, Thank you for leaving us with a great rating. I hope you've enjoyed your stay with us. It is great that you liked the breakfast buffet very much. I hope to welcome you back to Hilton Petaling Jaya again soon. Sincerely, Charles Marshall General Manager

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 5 月住了 4 晚
Charles Marshall 於 2019年5月21日回覆
Dear Valued Guest, Thank you for leaving us with a great rating. I hope you've enjoyed your stay with us and look forward to welcoming you back to Hilton Petaling Jaya again soon. Sincerely, Charles Marshall General Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和設施服務
於 2019 年 5 月住了 5 晚
Charles Marshall 於 2019年5月21日回覆
Dear Valued Guest, Thank you for leaving us with a great rating. I hope you've enjoyed your stay with us and look forward to welcoming you back to Hilton Petaling Jaya again soon. Sincerely, Charles Marshall General Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 4 月住了 5 晚
Charles Marshall 於 2019年4月29日回覆
Dear Valued Guest, Thank you for leaving us with a great rating. I hope you've enjoyed your stay with us and hope to welcome you back to Hilton Petaling Jaya again soon. Sincerely, Charles Marshall General Manager

10/10 有夠讚

Kent

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice and Clean
房間乾淨舒適,Check in快速完成,員工有禮貌
於 2019 年 4 月住了 1 晚
Charles Marshall 於 2019年5月21日回覆
Dear Kent, Thank you for leaving us with a great review. I am pleased to hear that you have enjoyed your stay with us and that our team members have left a positive impact on your stay. I look forward to welcoming you back to Hilton Petaling Jaya again soon. Sincerely, Charles Marshall General Manager

10/10 有夠讚

Casey

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 6 晚
Charles Marshall 於 2019年4月10日回覆
Dear Casey, Thank you for leaving us with a great review. I am pleased to hear that you have enjoyed your stay with us and look forward to welcoming you back to Hilton Petaling Jaya again soon. Sincerely, Charles Marshall General Manager

10/10 有夠讚

JINGLING

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
商務旅行
適合商務旅行的五星飯店。
於 2019 年 2 月住了 5 晚
Charles Marshall 於 2019年5月6日回覆
Dear JINGLING, Thank you for leaving us with a great review. I am pleased to hear that you have enjoyed your stay with us and look forward to welcoming you back to Hilton Petaling Jaya again soon. Sincerely, Charles Marshall General Manager

6/10 一般般

David

不喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2019 年 2 月住了 3 晚
Charles Marshall 於 2019年3月5日回覆
Dear David, Thank you for leaving us with a great rating. I hope you've enjoyed your stay with us and look forward to welcoming you back to Hilton Petaling Jaya again soon. Sincerely, Charles Marshall General Manager

8/10 不錯哦

真實旅客

於 2018 年 12 月住了 4 晚
Charles Marshall 於 2019年1月3日回覆
Dear Valued Guest, Thank you for leaving us with a great rating. I hope you've enjoyed your stay with us and look forward to welcoming you back to Hilton Petaling Jaya again. Sincerely, Charles Marshall General Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、住宿環境和硬體和客房舒適度
24小時開放的Gym 及 SPA ,讓愛運動的賓客可無憂地於任何時間入內。 至於停車場,一晚特價五馬幣,算是合理。
於 2018 年 12 月住了 4 晚
Charles Marshall 於 2019年4月1日回覆
Dear Valued Guest, Thank you for leaving us with a great review. I am pleased to hear that you have enjoyed your stay with us and that you were impressed with our gym facilities. I look forward to welcoming you back to Hilton Petaling Jaya again. Sincerely, Charles Marshall General Manager

10/10 有夠讚

Pfish,Hong Kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
May be it is the hilton or the kindness of malaysian or both. Staffs of Hilton Malay are excellent in all aspects. Good experience to be there
於 2018 年 10 月住了 3 晚
Charles Marshall 於 2018年11月5日回覆
Dear Pfish, Thank you for leaving us with a great review. I am pleased to note that you have enjoyed your stay with us and that our team members have left a positive impact on your stay. I look forward to welcoming you back to Hilton Petaling Jaya again soon. Sincerely, Charles Marshall General Manager

10/10 有夠讚

Che-Tsung

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 10 月住了 2 晚
Charles Marshall 於 2018年11月2日回覆
Dear Che-Tsung, Thank you for leaving us with a great rating. I hope you've enjoyed your stay with us and look forward to welcoming you back to Hilton Petaling Jaya again soon. Sincerely, Charles Marshall General Manager

10/10 有夠讚

Tsung-Chih

開心愉快
於 2018 年 9 月住了 2 晚
Charles Marshall 於 2018年9月18日回覆
Dear Tsung-Chih, Thank you for leaving us with a great review. I am thrilled to hear that you have enjoyed your stay with us and look forward to welcoming you back to Hilton Petaling Jaya again soon. Sincerely, Charles Marshall General Manager

8/10 不錯哦

Bo

good location with a lot of shop and food choices, staff friendly! But the facility is too old and need to be upgraded!
於 2018 年 9 月住了 1 晚

10/10 有夠讚

Wai Kin

the hotel is good and clean. food is also good. but there are not many restuarant and mall nearby in walking distance.
於 2018 年 9 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 8 月住了 2 晚
Charles Marshall 於 2018年9月3日回覆
Dear Valued Guest, Thank you for leaving us with a great rating. I hope you've enjoyed your stay with us and look forward to welcoming you back to Hilton Petaling Jaya again soon. Sincerely, Charles Marshall General Manager

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 8 月住了 3 晚
Charles Marshall 於 2018年8月20日回覆
Dear Valued Guest, Thank you for leaving us with a great rating. I hope you've enjoyed your stay with us and look forward to welcoming you back to Hilton Petaling Jaya again soon. Sincerely, Charles Marshall General Manager

2/10 很糟糕

真實旅客

不喜歡:整潔度、員工素質和住宿環境和硬體
整體感受只有兩星
櫃台服務態度超級差,新手服務員做錯check in程序,還需要顧客自已承擔,不像其他入住過的飯店專業,經理處理狀況不夠及時,沒有中文服務,客房廁所門不能鎖,房內有潮濕的味道,打掃時沒有換毛巾,第二天沒給水,樓下咖啡廳服務品質也不佳
於 2018 年 8 月住了 2 晚
Charles Marshall 於 2018年8月20日回覆
Dear Valued Guest, Thank you for taking the time to leave us with a review of your recent stay with us. I am disappointed to hear that we have fallen short of your expectations. Kindly be assured that your constructive feedback has been duly noted and will be shared with upper management for improvements. Your patronage is highly valued and we hope to welcome you back to Hilton Petaling Jaya for a better stay experience in future. Sincerely, Charles Marshall General Manager

8/10 不錯哦

葉,Taiwan

喜歡:整潔度、住宿環境和硬體和客房舒適度
都是團客的飯店
假如你想純粹渡假,不建議你來到這裡,若是你不介意前後左右都是團客的感覺,那你可以選擇這麼,身為鑽石卡的身份,在這裡感覺沒什麼差別
於 2018 年 7 月住了 2 晚
Charles Marshall 於 2018年7月19日回覆
Dear 葉, Thank you for leaving us with a great review. I hope you've enjoyed your stay with us and look forward to welcoming you back to Hilton Petaling Jaya again soon. Sincerely, Charles Marshall General Manager

4/10 不太好

真實旅客

不喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 3 晚
Charles Marshall 於 2018年7月18日回覆
Dear Valued Guest, Thank you for taking the time to leave us a rating. We look forward to welcoming you back to Hilton Petaling Jaya again soon. Sincerely, Charles Marshall General Manager

4/10 不太好

TINA,T

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
這次是第三次來希爾頓巴打靈飯店入住,去年來住過兩次,覺得飯店很用心,這個月連續來入住了兩次,真的非常非常的失望,入住行政樓層的房,提早在一個月前就寫信給飯店,請飯店幫我準備我爸爸媽媽30周年紀念日的驚喜,但是FB訊息,EMAIL,EXPIDA訊息完全都沒有回應,看到訊息也沒有表示,一直跟飯店說明,我們去年來真的覺得飯店非常棒,這次來不知道是不是員工減少太少,服務上缺失,而且我們解說的中文員工也沒有把我們想要表達的表達跟行政樓層的經理級主管說明,我們真的非常的生氣,沒有準備就算了,我們幾張訂單都搞得亂七八糟,身為希爾頓j黃金的會員,真的覺得很失望,家人是鑽石的會員也一樣,我們光是checl in 搞房間就花了兩三個小時才入住,員工也一直會錯意我們的意思,然後行政樓層原來下午茶,晚餐都很豐盛,現在也大大的減分,真的非常失望!!下次或許不會再介紹朋友入住了!!! 不過也謝謝最後有幫助到我們的行政樓層員工,第二次入住時,有幫我爸爸媽媽房間準備30週年驚喜,雖然太遲了,但是也算是終於有聽懂我們的需求!!!
於 2018 年 7 月住了 3 晚
Charles Marshall 於 2018年7月19日回覆
Dear TINA, Thank you for reaching out to us and for leaving us with a review of your recent stay with us. I am disappointed to note that we have fallen short of your expectations. Kindly be assured that your remarks have been duly noted for future improvements. I look forward to welcoming you back to Hilton Petaling Jaya with a better stay experience in future. Sincerely, Charles Marshall General Manager

10/10 有夠讚

Chin Chuan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
2
很棒的旅館,很高級,符合五星級飯店的稱號。只可惜待的時間太短了點!但是wifi速度似乎有點過慢,會有連不上的現象。
於 2018 年 7 月住了 1 晚
Charles Marshall 於 2018年7月9日回覆
Dear Chin Chuan, Thank you for leaving us with a great review. I am pleased to note that you have enjoyed your stay with us and look forward to welcoming you back to Hilton Petaling Jaya again soon. Sincerely, Charles Marshall General Manager

10/10 有夠讚

Jhen Gong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 6 月住了 1 晚
Charles Marshall 於 2018年6月21日回覆
Dear Jhen Gong, Thank you for leaving us with a great review. I hope you've enjoyed your stay with us and look forward to welcoming you back to Hilton Petaling Jaya again soon. Sincerely, Charles Marshall General Manager

10/10 有夠讚

Hui-Chun

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
耐心服務、飯店門口出去有超市、KFC、STARBUCKS,離捷運站走路約500公尺
客房寬敞,有拖鞋跟浴袍,早上的前台人員非常有耐心協助我們,飯店的服務人員都很有禮貌,如果check in櫃台前可以坐著check in會更輕鬆,備品是用Crabtree & Evelyn 飯店門口出去有超市開到晚上10點、KFC、STARBUCKS開到晚上11點,離捷運站走路大約500公尺很近,不過晚上會比較暗,請小心看路 We have no idea why room WIFI is still not work, but thank guys help us.
Charles Marshall 於 2018年3月2日回覆
Dear Hui-Chun, Thank you for your review. I am elated to note that you found our hotel location convenient and accessible for your travels. I look forward to welcoming you back to Hilton Petaling Jaya upon your return to this lovely part of town and wish you safe travels onwards. Sincerely, Charles Marshall General Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
老酒店。不錯。
於 2017 年 12 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
it's a little bit hard for the bed cousion.
於 2017 年 11 月住了 1 晚

8/10 不錯哦

Simon,hong kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
尋找美食
附近有家唐人餐館老闆會說廣東話,好幾個菜做的不錯例如鹹蛋蟹、什麼肉的我都忘記了,付上圖片就是,其他的馬來菜、印度咖里都有,老闆非常健談,有機會一定要去試一下
於 2017 年 11 月住了 2 晚

8/10 不錯哦

alien,hk

喜歡:員工素質、住宿環境和硬體和客房舒適度
酒店員工服務很好
我們一家三口入住 有嬰兒,本來大堂員工說嬰兒床已派完 但樓層的houses keeper 幫我們安排到 而且服務態度非常好 房間很普通 但早餐好吃
於 2017 年 11 月住了 2 晚

10/10 有夠讚

Chi Chung Pat

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
很好性價比
已入住多次,大堂感覺有點舊,但房間整體很好
於 2017 年 10 月住了 2 晚

6/10 一般般

Tony,Hong Kong

喜歡:整潔度和員工素質
不喜歡:客房舒適度
屬於低水準的5星級酒店
地點還是可以的,設於鐵路站附近,周邊也有超市,便利點和一些餐廳。 泳池無更衣室的,要在附近廁所更衣,沒有桑拿設備,以5星級的定位來說,這設備配套有點差 客房無浴缸,只有淋浴。check-in時,梳洗工具是沒有提供的,需主要要求才會提供。WiFi是收費的,但可即時免費加入酒店會藉以免除WiFi的收費;感覺很麻煩。我住的房間被安排在六層,明顯聽見酒店冷卻塔的噪音,挺滋擾的! 自助早餐還是不錯的,可算種類挺多,味道也不錯。 收費是5星級,但我認為配套設施及質素不達標。還是找一家四星,交通較方便的酒店更為實惠。
於 2017 年 10 月住了 4 晚

10/10 有夠讚

Lin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
會再回住的飯店
地點方便 雖然是老飯店 但維持的很好 房間很舒服 床墊也夠硬 健身房是24hrs 早餐buffet 選擇也不錯 但是油煙味很重 這點需要儘快改善!
於 2017 年 9 月住了 2 晚

6/10 一般般

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Stayed in this hotel for a couple of time a year in the past 5-6 years. Its turning from a business hotel to a tourist hotel. Sometime is crowded with tourists in the breakfast and it could be noisy. Will try another hotel next time.
於 2017 年 9 月住了 2 晚

10/10 有夠讚

CHIYU

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
不錯
浴室會積水 都流到外面
於 2017 年 9 月住了 2 晚

8/10 不錯哦

Chungchieh

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 8 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good, comfortable and friendly. And delicious breakfast for all people.
於 2017 年 8 月住了 2 晚

8/10 不錯哦

peter,hk

喜歡:員工素質、住宿環境和硬體和客房舒適度
nice and convenience
We had a study trip in PJ, so it is great for us that there is supermarket, coffee shops and restaurants around ! Not a new hotel and the room was not so big but breakfast buffet is excellent and the gym is great ! You may take 10 to 15 mins walking to Asia Jaya LRT stn if you want to travel to KL .
quite nice
於 2017 年 8 月住了 5 晚

10/10 有夠讚

Wai kit

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 8 月住了 4 晚