爪拉冷岳區度假村

"This is the worst hotel I’ve ever stayed. I reached hotel at 3:30AM, check in took me half an hour. We required a twin bed room, the reception told me only have one room at the 4th floor but it’s very far from the elevator, I asked if have better choice, she says that’s the only room and then went to the office and come back and gave me another room at the 3rd floor. After reached the room, we found out the bedsheet was really dirty, it has oil, hair, and some blood, so we asked house keeping to change the bedsheet, when they change the bedsheet we found out the down sheet are even worse, it’s dirty and became yellow, with a lot of blood, looks like they never changed the sheet for 20 years. We called the manager and required to change to a new room, after 20 mins they gave me another room at the 10th floor (If 4th floor was the last room, how they found this 10th floor room?!) The second room bedsheet was dirty as well, we required change the bedsheet again and at the same time we checked the down sheet, was much clean, so we weee going to accept this room after change the bedsheet. But! When we went to the bathroom we found a cockroach on the towel. And we start get allergy. It was already 6:30AM, we were really tired, the manager came and says she will arrange another room in 10 mins and make sure it’s clean, but after wait another hour, we finally get to our 3rd room. It still has hair on the bedsheet but we were too tired, we accepted the room. It was the worst hotel!"

"Not bad"

"Overall it is a great 5 stars hotel on top of a convenient modern shopping area . Including hair salons, massage shops , restaurants and more"

"早餐很新鮮很健康，飯店整體感覺很好。因入住的房間面馬路，拉開窗簾往外看時有繁擠的感覺，建議這種房型可在室內增加設計或設備（如沙發改為二人咖啡座椅、優化飲品設備….）不要回房只能睡覺而已"

"Nice hotel ! Clean place!"

"Great breakfast and services, excellent location, modern, large and clean room. Very pleasant stay."

"Very spacious and clean. Location is convenient. Buffet is excellent"

"地點有點偏遠，不方便"

"I booked two rooms online, and during check in it stated that the tax was MYR 10 . However, upon arriving at the hotel, the front desk told me it was actually MYR 30 . It felt misleading and somewhat deceptive."