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Old Town Residence - Premium Aparthotel

3.0 star property
Hotel in Kraków, a short walk to Main Market Square

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Photo gallery for Old Town Residence - Premium Aparthotel

Relax in a stylish space with a large bed, sofa, and desk, surrounded by a potted plant and natural light.
Stroll along the cobblestone street lined with historic buildings and charming street lamps.
Features a sleek sink, round mirror, and glass-enclosed shower area.
Relax in this stylish room with a comfortable sofa, desk, and wardrobe, plus a large window and flat-screen TV.
Relax in this stylish living room with a sofa, floor lamp, and vibrant artwork.

Popular amenities

  • Air conditioning
  • Free WiFi
The current price is NT$1,624
NT$2,799 total
includes taxes & fees
Jul 31 - Aug 1

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Quadruple Room

Premium Quadruple Room | 1 bedroom, hypo-allergenic bedding, cribs/infant beds, travel crib

Premium Quadruple Room

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
Digital channels
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Twin Room

Premium Twin Room | 1 bedroom, hypo-allergenic bedding, cribs/infant beds, travel crib

Premium Twin Room

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
Digital channels
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Suite

Premium Suite | 1 bedroom, hypo-allergenic bedding, cribs/infant beds, travel crib

Premium Suite

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
Digital channels
  • City view
  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Double Sofa Bed

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, hypo-allergenic bedding, cribs/infant beds, travel crib

Premium Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
Digital channels
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Triple Room

Premium Triple Room | Living area | 43-inch Smart TV with digital channels, TV

Premium Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
Digital channels
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Triple Room

Premium Triple Room | 1 bedroom, hypo-allergenic bedding, cribs/infant beds, travel crib

Premium Triple Room

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
Digital channels
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, hypo-allergenic bedding, cribs/infant beds, travel crib

Premium Double Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
Digital channels
  • City view
  • Sleeps 3
  • 2 Twin Beds
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About the neighborhood

Map
17 Mikolajska, Kraków, Malopolskie, 31-027

What's nearby

  • Royal Road - 1 min walk - 0.0 km
  • Main Market Square - 5 min walk - 0.4 km
  • St. Mary's Basilica - 5 min walk - 0.4 km
  • Galeria Krakówska - 8 min walk - 0.7 km
  • Wawel Castle - 14 min walk - 1.2 km

Getting around

  • Kurdwanów P+R Station - 7 min drive
  • Kraków Główny Station - 18 min walk
  • John Paul II - Balice Airport (KRK) - 26 min drive

Restaurants

  • ‪House of Beer - ‬1 min walk
  • ‪MoaBurger - ‬1 min walk
  • ‪Milkbar Tomasza - ‬3 min walk
  • ‪METRUM Restobistro - ‬1 min walk
  • ‪Pierogarnia Krakowiacy - ‬2 min walk

About this property

Old Town Residence - Premium Aparthotel

Hotel near Main Market Square
Located close to Oskar Schindler Factory, Old Town Residence - Premium Aparthotel has plenty to offer. Guests can connect to free in-room WiFi.
Additional perks include:
  • Express check-out, express check-in, and smoke-free premises
Room features
All guestrooms at Old Town Residence - Premium Aparthotel feature comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Cribs/infant beds and travel cribs
  • Showers, hair dryers, and shampoo
  • 43-inch Smart TVs with digital channels
  • Wardrobes/closets, heating, and housekeeping

Languages

English, Polish, Russian, Ukrainian

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NT$2,440 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • No onsite parking available

Family friendly

  • Crib (surcharge)
  • Travel crib

Guest services

  • Housekeeping (on request)

Spa

  • Couples treatment rooms

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for PLN 50.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: PLN 60 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: PLN 60 every 7 days
  • Crib (infant bed) fee: PLN 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Old Town Premium Krakow
Old Town Residence Premium Aparthotel
Old Town Residence - Premium Aparthotel Hotel
Old Town Residence - Premium Aparthotel Kraków
Old Town Residence - Premium Aparthotel Hotel Kraków

Frequently asked questions

Is Old Town Residence - Premium Aparthotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Old Town Residence - Premium Aparthotel?

This property doesn't offer parking.

What time is check-in at Old Town Residence - Premium Aparthotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Old Town Residence - Premium Aparthotel?

Check-out is at 10:00 AM.

Where is Old Town Residence - Premium Aparthotel located?

Located in Kraków Old Town, this hotel is within a 5-minute walk of Royal Road and Main Market Square. Planty Park and Little Market Square are just steps away. Kraków Główny Station is 18 minutes by foot.

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Old Town Residence - Premium Aparthotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 32 out of 74 reviews
Rating 8 - Good. 27 out of 74 reviews
Rating 6 - Okay. 10 out of 74 reviews
Rating 4 - Poor. 4 out of 74 reviews
Rating 2 - Terrible. 1 out of 74 reviews

8.6/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Cynthia

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pros about this stay: FANTASTIC location, great price, beds clean, air conditioning worked well, newly remodeled and WiFi worked well. Cons about this stay: I’m talking the most basic of Ammenities - only give 2 bath towels with one shower mat towel - no hand towels - room not cleaned daily - they were only able to exchange my towels once during stay. Hand soap is size of a EURO coin, shower gel is TINY and used up immediately - no shampoos/conditionars/loations. Beds felt skinnier than a regular twin size. Only 1 EURO pillow per bed. Very LIMITED space for any suitcase. Very noisy - you hear main door SLAM all night long. But location was REALLY GOOD. Note: check out time is 10am - they require proof of a good review to extend Che k out to 11am - hum….
Stayed 3 nights in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to restaurants, parks, and points of interest. The place is comfortable and feels safe.
Stayed 1 night in Jul 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!!
Stayed 3 nights in Jul 2023

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
2 minute walk from the main square. Lots of options for dining and places to grab a drink. Very comfortable bed and relatively quiet for its location
Stayed 3 nights in Sep 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Right off the Little Market square, 15-20 minutes walk to train station and just steps away from Old Town. Clean and modern furnishings at a very affordable price. Luggage storage available. There’s no reception office on site, but check in procedure and communications through WhatsApp were very easy.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 netter i september

Krakow var en fin by og leiligheten hadde en svært sentral plassering.
Stayed 4 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness
Disliked: Staff & service
We were staying 3 nights and it would have been nice to have more than 1 teabag provided, and there was never a receptionist available
Stayed 3 nights in Sep 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Krakow City Break

Lovely apartment, spacious. Great location, 5minute walk to the centre.
Stayed 3 nights in Sep 2022

10/10 Excellent

Evan

Liked: Cleanliness, amenities, property conditions & facilities
Situated in the old town and a five minute walk to the main square. Simple check in, you're mailed/texted the entry code for the main entrance and your room on the day of arrival. Ten minute walk from Krakow station if you choose to take the train from the airport. Very good value
Stayed 4 nights in May 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in an amazing position in Kraków which is only 3/4 minutes far away from the main square (of course it depends from how fast you walk) which made everything much easier. The Room was really clean and they provided us with all the necessary for a 4 days staying. Moreover, it was also quite spacious.
Stayed 3 nights in Dec 2023

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This apartment was spotlessly clean and well located. It was less then 10 minutes from the train station & a few minutes walk from the main square. Would highly recommend.
Stayed 4 nights in Oct 2022

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but there are lots of pubs and clubs nearby so it is v noisy at night.
Stayed 4 nights in Mar 2023

8/10 Good

Charlene

Liked: Staff & service, property conditions & facilities, room comfort

Great Location

Decent sized room, not enough storage space. There is tea coffee making facilities and a mini fridge. The surfaces and floor were not the cleanest. A light in the back yard between buildings is needed. Great wee place for a stay
Stayed 4 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

10/10 location and the room is very modern not a bad thing to say!
Stayed 3 nights in Feb 2023

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So comfy that u might miss your check out

Very spacious and cozy apartment with comfy bed and nice bed linen- I had an amazing sleep… that I missed the check out time :) location is spot on, by main square and all the fantastic restaurants And night life around
Stayed 1 night in Aug 2022

8/10 Good

Abbegail

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay! The area is beautiful and it is within walking distance to the main old town square. There are many restaurants and shops nearby. The building is older but the decor was modern and clean. We did have some issues getting into the building with the code we were given and had to call reception. There is not a front desk, check-in and check-out is done virtually.
Stayed 1 night in Jul 2023

6/10 Okay

Dotan

Liked: Cleanliness
Disliked: Staff & service
The room was small. The extra bed opened but wasn’t stable and child kept folding inside it. Funny at first but he couldn’t sleep well. The shower is manageable for tiny people. I could barely fit. We ran out of toilet paper and there was no one to ask for more.
Stayed 4 nights in Jun 2024

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, but be careful.

Lovely rooms, very comfortable. One slight issue, when we went to check-in our room wasnt ready so we were changed room. Sadly at 4am the person previously allocated that room arrived, which was distressing and interrupted the night.
Stayed 1 night in Sep 2022

6/10 Okay

NADINE

Disliked: Cleanliness, staff & service, room comfort

Bad customer service and no toilet roll

Rooms doesn’t get changed at all unless you pay extra everyday, if you need anything by WhatsApp asked for toilet roll said the housekeeping going to bring it down in the morning, had asked again as came back tostill no toilet roll after being out all day, said won’t be bringing it until after 9 not good enough!! The hotel service was shocking on day check out housekeeping walked into the room no knocking expecting us out of the room before check out. Only thing can say good location within walking distance
Stayed 4 nights in Jun 2024

6/10 Okay

Ms Alison

Liked: Cleanliness, property conditions & facilities, room comfort

TV not working

TV did not work. No milk with coffee. Great location though.
Stayed 1 night in Sep 2022

8/10 Good

John David

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel, but little personal service

The room is maybe the best I've ever got for this low price, and the location is great as well, a few minutes walk from Rynek Glowny. There is no personal service, everything has to go through e-mail. They have quite a few offers for guests, but everything has to be ordered before check-in. When I tried to get hold of someone at the door there was no answer. This hotel has no escalator. Now that I know about their system I definetely think I will visit this hotel again!
Stayed 2 nights in Sep 2022

6/10 Okay

Bernard

Liked: Cleanliness
Disliked: Staff & service
had a glitch on arrival. I did not receive any message on how to get in (there is no reception). Another resident explained how they received a message with a code. after calling, they sent me a text message with a code. all good. these are amazingly small rooms, which is fine by me. don't drop the soap in the shower, as there is not enough room to bend down and pick it up. A lot of partyers stay here. expect loud conversations and singing in the hallways between 3:30 AM and 4:30 when they are returning from their outings. other than that, this was a great place with a great location1
Stayed 3 nights in Mar 2023

4/10 Poor

Noora

Disliked: Cleanliness, property conditions & facilities
The room was nice, but the hotel was a bit noisy. We heard all The noises from the corridor, and also the bells of the church at the night. Sightseeings, good shopping places and restaurants were nearby. We booked a room for four persons, but when we came to the hotel there was two beds only. There was a sofa-bed for two also, but the hotel hadn't made beds for us, so we had to make two beds by ourselves. The bed sheet had some stains and the pillow was really high and big on every bed. In the hotel room there was a carpeting all over the floor and it was stinky and stained. We had just a couple of little toilet paper rolls on our toilet, and they run off halfway of our visit. We asked the hotel to bring us more toilet paper, and they promised us to bring some, but they never bring any. Our reservation contained breakfast, but we didn't get any information before about where was the restaurant. There should be some kind of info on the room about breakfast and cleaning practicalities. There was no cleaning on the room at all during our visit, and we were not informed about that before or during our stay. Also there was a 550m walk to the breakfast restaurant, but the hotel staff told us it was "next door" when asking. There was no hotel staff or reception on the hotel, but the chat worked quite well with hotel staff. They replied to our messages in few hours usually, but we didn't get enough information about hotel practicalities beforehand.
Stayed 4 nights in May 2023

6/10 Okay

Rory

Liked: Cleanliness, staff & service, amenities
I stayed here for 4 nights in Feb 2023 and I wasn’t too impressed. Bad Points. To start, I was given instruction on how to check in. They text you with a code for the main entrance and then a code for your room. I went to the room I was given and entered the code to get in. I opened the door and walked into a room that someone else was currently staying in (all of their belongings were spread out across the room and the place was a mess.) I called the customer service number and explained - it turned out that they sent me the wrong room details (which allowed me to enter the wrong locked room.) Of course this was a mistake, but ecause of this, I had no confidence in the hotel’s security and therefore didn’t risk leaving anything of value in the room. Instead I carried around everything I had. I waited around for roughly 15 minutes and then received the correct details. Once I was in the room, I could see make up stains on the carpet and black marks on the white walls, but they weren’t really a concern. The biggest issue I had was how well you could hear all of the other rooms. I had one room next me that was playing loud music, singing and slamming their room door all night long. On top of that, even though I had both sets of windows, the nets and the curtains all fully closed, I could constantly smell cigarettes in the room. Good Points. Great location and a good price. Room was also nice and modern, despite the abuse previous tourists!

4/10 Poor

Urszula

Liked: Cleanliness

Great location but that's where it ends.

Our booking was nearly cancelled because of issues with their system. Our card had the necessary funds to make the payment at all times but we were told that they could not take payment and failure to contact them within 24 hours would result in cancellation. This situation was exacerbated by them making contact by email rather than mobile as agreed. The issue was eventually resolved but we could have been left high and dry due to their system error. We then had issues with being provided with the required entry codes and had to chase them several times, before we received the information. The Aparthotel is very well positioned. Our room was very small with a complete lack of storage: 4 hangers provided for clothes and absolutely no shelving in the bathroom, so cosmetics had to be stored on the only table in the room. The TV serves only as a streaming service, there are no TV channels. There were no chairs or desk. You had to sit on the toilet at an angle otherwise your legs would be bashing into the sink. The shower enclosure was tiny. It should be stated that the room was very clean and that the fridge and kettle were welcome additions, but the fridge froze drinks. We have been to Krakow many times but have never found encountered such glaring issues with communication before. We might have arrived and faced the stress of finding fresh accommodation through no fault of our own, had we not checked our e-mails. Based on our experience, we will book elsewhere in the future.
Stayed 5 nights in Sep 2022