Dear Lisa, thank you very much for your second visit. We are more than happy that you gave us highest notes! All the best,

Dear Victoria, thank you very much for your opinion. It is great that you enjoyed our location. All the best,

Dear Davide, thank you very much for your opinion. We are more than happy that you enjoyed our location, cleanliness and tasty breakfasts. Please visit us again when your travel plans bring you back to Kraków! All the best

Dear Jonathan, thank you very much for sharing your feedback. Please visit us again in the future! All the best,

Dear Alison, thank you very much for your opinion. We are more than happy that all of our employees did their best to make your stay comfortable. All the best,

Dear Stella, thank you very much for sharing your feedback. Hope you will visit us again! All the best,

Dear Gabriel, thank you very much for sharing your feedback. Good to hear that Nina did her best to help you with excursion. I will pass your kind words to her. Hope you will visit us again! All the best,

Dear Miss Sarah, thank you very much for sharing your opinion. We are grateful for your kind words about Natalia. Please accept our truly apologize for all the inconveniences with the wake up call. We will take proper actions to avoid situations like that in the future. Hope you will visit us again when your travel plans bring you back to Kraków! All the best,

Dear Mervyn, thank you very much for your feedback. Please visit us again in the future! All the best,

Dear Peter, thank you very much for the highest notes! Good to know that you enjoyed your stay. All the best,

Caro Mauro,Grazie per aver trovato il tempo di condividere la sua recensione sul soggiorno presso il nostro hotel. Siamo lieti che la camera abbia soddisfatto le vostre aspettative. Ci scusiamo per il problema della velocità di pulizia della camera, che cercheremo di chiarire con il reparto pulizie. Per quanto riguarda la pausa tra le 13.00 e le 14.00, il personale è in pausa pranzo a quell'ora, quindi il ristorante è chiuso e la reception potrebbe non essere aperta per un po', naturalmente ci scusiamo per il disagio causato.I nostri migliori auguri

Dear Stuart,Thank you for taking the time to share your feedback on your stay at our hotel in Krakow. We are delighted that it met your expectations.We look forward to seeing you again.Kind regards,

Dear Anita, thank you sharing your feedback. Hope you will visit us again! All the best,

Dear Camilla, thank you very much for sharing your opinion. We are really sad that you gave us only 3 stars. Please feel free to share some more details as we would like to know what had an impact on your overall score. Have a good day! All the best,

Dear Ruth, thank you very much for your great feedback. We are more than happy that your stay was so lovely. Hope you will visit us again! All the best,

Dear Marco, thank you very much for your feedback. Hope you will visit us again. All the best,

Dear Martin, thank you very much for sharing your feedback. Good to hear that you liked our design and service provided by our staff. Hope you will visit us again in the future! All the best,

Dear Ruth, thank you so much for such a nice feedback about our hotel and staff. We do hope you will visit us again in the future. All the best,

Dear Cynthia, thank you very much for sharing your feedback. We are more than happy that all of our employees did their best to make your stay comfortable. Hope you will visit us again! All the best,

Dear Rachel, thank you very much for the highest notes! It is our pleasure that your stay was so enjoyable. Hope to see you soon!

Dear Callum, thank you very much for sharing your opinion. Good to hear that you enjoyed your stay! All the best,

Dear Amelia, thank you very much for the highest notes! Please visit us again. All the best,

Dear Ryan, thank you very much for the highest notes! Please visit us again in the future. All the best,

Dear John, thank you for staying with us and for sharing your excellent recommendation. We are happy that international service provided by our employees exceeded your expectations. Looking forward to seeing you back soon. All the best,

Dear Angela, thank you very much for your opinion. We are more than happy that you enjoyed your stay. All the best,

Dear Darryl, thank you very much for sharing your feedback. Hope you will visit us again!All the best,

Dear Paul, Thank you very much for the highest notes! All the best,

Dear Nicola, thank you very much for the highest notes! Please visit us again in the future. All the best,

Dear Andrea, thak you very much for sharing your feedback. Hope you will visit us again in the future!All the best,

Dear Carla, thank you very much for sharing your opinion and for the highest notes. We will focus on the topics mentioned in your feedback. Hope you will visit us again!All the best,

Dear Donna,Thank you very much for the highest notes!All the best,

Dear Lene, thank you for sharing your feedback.All the best,

Dear Peter, thank you very much for sharing your feedback. All our rooms are described on the website so there is an option to book to room that meet the guest expectations. The difference in the price is not that big so if someone prefers bigger rooms there is an option to book it. On behalf of entire team thank you very much for appreciating our daily efforts. Hope you will visit us again.All the best,

Dear Chyaro, thank you very much for the highest notes! Please visit us again in the future.All the best,

Dear Mennie, thank you very much for sharing your opinion. We are more than happy that you liked our modern interiors. Please accept our truly apologize for all the inconveniences with the pick up from the airport. We will take proper actions to avoid situations like that in the future. Hope you will visit us again when your travel plans bring you back to Kraków! All the best,

Dear Muriel, thank you very much for such a nice feedback following your visit. It confirms our belief that we are here to satisfy our guests. Hope you will visit us again in the future!All the best,

Dear Anonymous, thank you very much for sharing your opinion about the observed situation. We will take proper actions and train staff once again. Hope you will visit us again!All the best,

Dear Stephen, thank you very much for the highest notes! We are more than happy that you enjoyed your stay. Yes, I need to admit that our suite with jacuzzi in bedroom is really amazing. Looking forward hosting you again in the future.All the best,

Dear Snorre, thank you very much for sharing your feedback.All the best,

Dear Maria, thank you very much for the highest notes! Please visit us again in the future. All the best,

Dear Anonymous,Thank you for your feedback.All the best,

Dear Iona,Thank you very much for your opinion. We are really glad that you liked our location.Please visit us again in the future!All the best,

Dear Leonard, thank you very much for sharing your feedback. Hope you will visit us again in the future.All the best,

Dear Jennifer, thank you very much for sharing your opinion.All the best,

Dear Juan,Thank you for your review. We really appreciate your feedback and rating! We are pleased to hear that you enjoyed your stay with as as much as our staff.We do hope to welcome you back again soon.Kind regards,Dominika ŁomnickaFront Office Supervisor

Dear Harry,Thank you very much for sharing your opinion after your stay at our hotel in Krakow. We are delighted that the location met your expectations and the breakfasts were to your taste.We would also like to thank you for appreciating the staff who strive every day to make our guests feel taken care of. We hope that you also enjoyed your stay in Krakow.We wish you all the best and look forward to seeing you again.

Dear Anette,Thank you very much for sharing your opinion after your stay at our hotel in Krakow. We are delighted that it met your expectations. We would also like to thank you for appreciating the staff who strive every day to make our guests feel taken care of. We hope that you also enjoyed your stay in Krakow.We wish you all the best and look forward to seeing you again.

Dear Alexandre,Thank you very much for sharing your opinion after your stay at our hotel in Krakow. We are glad that it met your expectations. We understand that the layout of the room and bathroom may have been a bit of a problem when staying for two people. In the future, we would also encourage you to check out the Comfort class rooms as they are much larger than the Cozy rooms.We hope that your stay in Krakow itself was also a successful one.We wish you all the best and look forward to seeing you again.

Dear JG,Thank you very much for sharing your opinion after your stay at our hotel in Krakow. We are glad that it met your expectations.We hope that your stay in Krakow itself was also a successful one.We wish you all the best and look forward to seeing you again.