Review is for last minute hotel changes. Received email stating last minute changes in hotel, email read with equal or better amenities/ quality. Sadly this was not the case. I booked a luxury boutique hotel and was changed to a chain-hotel. Not only was the room size smaller, bathroom vanity was single and small, not enough room for our grooming items. (room had a 2nd 1/2 bathroom with a mini-sink only, no vanity space) I personally selected H15 luxury room with bathroom having a dual vanity with amble grooming space. Was not looking for a cookie cutter chain hotel. Shower water temperature was not consistent, frustrating while showering temperate would go from warm to cold. Again, essential features/needs were inadequate. Do have to say their breakfast was very good.
I pre-booked tours to meet/pick up at H15 hotel, another inconvenience, we had to walk over from our new assigned hotel to H15 for our tours. I understand things happen tho please do not mislead people about the new accommodations being the same or better.