Grand Hotel

Luxury hotel with a winery and a 24-hour fitness center

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Dates

August 2025

September 2025

Formal dining space with elegant chandeliers and arched windows.

Classic design features a marble-topped table, upholstered chairs, and a large mirror above a fireplace.

Experience the epitome of luxury in this elegantly designed room, featuring a plush bed, ornate walls, and a large mirror.

Stunning entrance hall with ornate vases, gold trim, and a grand staircase.

Stained glass windows and lush greenery line this elegant corridor.

Overview
Rooms
Location
Policies

Popular amenities

Bar
Spa
Parking available
Gym
Room service

Room options

All rooms

1 bed

2 beds

Showing 7 of 7 rooms

Palace Suite

Highlights

Individually furnished

Individually decorated

Air conditioning

Heating

LED TV

Hypo-allergenic bedding

Pillow menu

Separate bedroom

Sleeps 2
1 Queen Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Business Room

Very good

Highlights

Individually furnished

Individually decorated

Air conditioning

Heating

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

4.22 Ping (14 square meters)
Sleeps 1
1 Large Twin Bed

Classic Double or Twin Room

Very good

Highlights

Individually furnished

Individually decorated

Air conditioning

Heating

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

6.66 Ping (22 square meters)
Sleeps 3
1 King Bed OR 2 Large Twin Beds

Executive Apartment

Highlights

Individually furnished

Individually decorated

Air conditioning

Heating

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

12.98 Ping (43 square meters)
Sleeps 3
1 Queen Bed

Deluxe Double Room

Excellent

Highlights

Individually furnished

Individually decorated

Air conditioning

Heating

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

8 Ping (26 square meters)
Sleeps 3
1 Queen Bed and 1 Large Twin Sofa Bed

Economy Room

Highlights

Individually furnished

Individually decorated

Air conditioning

Heating

LED TV

Hypo-allergenic bedding

Pillow menu

Separate bedroom

4 Ping (13 square meters)
Sleeps 2
1 Double Bed

Deluxe Apartment

Highlights

Individually furnished

Individually decorated

Air conditioning

Heating

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

15.12 Ping (50 square meters)
Sleeps 3
1 Queen Bed

About the neighborhood

Slawkowska 5-7, Kraków, Lesser Poland, 31-014

What's nearby

Main Market Square - 2 min walk - 0.2 km
Royal Road - 2 min walk - 0.2 km
St. Mary's Basilica - 3 min walk - 0.3 km
Cloth Hall - 3 min walk - 0.3 km
Wawel Castle - 15 min walk - 1.3 km

Getting around

Kurdwanów P+R Station - 10 min drive
Kraków Główny Station - 19 min walk
John Paul II - Balice Airport (KRK) - 25 min drive

Restaurants

‪AntyCafe - ‬1 min walk
‪Gościnna Chata - ‬1 min walk
‪Free Pub - ‬1 min walk
‪Pasta Bar Resto & Wine - ‬1 min walk
‪Krowarzywa - ‬1 min walk

About this property

Grand Hotel

Luxury boutique hotel near Main Market Square

Located close to Wawel Castle, Grand Hotel provides an attached winery, an art gallery on site, and a library. Active travelers can enjoy cycling at this hotel. For some rest and relaxation, visit the sauna, and indulge in a manicure/pedicure, a deep-tissue massage, or a body treatment. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as dry cleaning/laundry services and a bar.

Additional perks include:

Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
A roundtrip airport shuttle (surcharge), a front-desk safe, and smoke-free premises
A 24-hour front desk, luggage storage, and an elevator
Guest reviews give top marks for the helpful staff

Room features

All 64 individually furnished rooms offer comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.

Extra amenities include:

Bathtubs, free toiletries, and hair dryers
Wardrobes/closets, electric kettles, and heating

Languages

English, French, German, Polish, Russian, Ukrainian

Similar properties

Pet friendly
Free WiFi
Air conditioning
Breakfast available

NT$4,143 total

includes taxes & fees

Aug 3 - Aug 4

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
24-hour roundtrip airport shuttle on request for a surcharge
Onsite parking available only on request
Uncovered self parking on site (PLN 180 per day)
Limited onsite parking (max 4 spaces per unit)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 120 per person
A bar/lounge
A restaurant
Couples/private dining

Things to do

24-hour gym
Art gallery
Bicycle rentals
Library
Sauna
Winery

Family friendly

Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance

Business services

1,701 square feet of conference space
24-hour business center
8 meeting rooms

Spa

Deep-tissue massages
Facials
Manicures/pedicures
Sports massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Accessible airport shuttle
Accessible bathtub
Area rugs in room
Assistive listening devices in meeting rooms
Doorbell and phone notification
Elevator (39 inch wide door)
Front entrance ramp
Grab bar in bathtub
Grab bar near toilet
Handrails in stairways (25 inches high)
Magnifying mirror
Portable hoist available
Valet for wheelchair-equipped vehicles
Visual doorbell notification
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (40 inches high)
Wheelchair-accessible restaurant
Wheelchairs on site

Banquet hall
Reception hall
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Hypo-allergenic bedding
Pillow menu

Bathroom

Bathrobes
Bathtub
Free toiletries
Hair dryer
Slippers
Towels provided

Entertainment

LED TV

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar

Air conditioning
Desk
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

All guests, including children, are required to present a valid government-issued ID card at check-in. It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 100 per pet, per night

Service animals are welcome, and are exempt from fees

2 total pets

Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately PLN 120 per person
Airport shuttle fee: PLN 160 per vehicle (one-way, maximum occupancy 3)
Uncovered self parking fee: PLN 180 per day
Pet fee: PLN 100 per pet, per night
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and a security system

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

A car is not required for transportation to and from this property

Parking height restrictions apply

Property is also known as

Grand Hotel Krakow

Grand Krakow

Grand Hotel Hotel

Grand Hotel Kraków

Grand Hotel Hotel Kraków

Frequently asked questions

Is Grand Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of PLN 100 per pet, per night. Service animals are exempt from fees.

How much is parking at Grand Hotel?

Self parking is available for PLN 180 per day. Limited spots are available.

What time is check-in at Grand Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Grand Hotel?

Check-out is at noon.

Does Grand Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 160 per vehicle applies.

Where is Grand Hotel located?

Located in Kraków Old Town, this luxury hotel is steps from Florianska Street and Main Market Square. Historical Museum of Krakow and Dominik Rostworowski Gallery are just steps away. Kraków Główny Station is 19 minutes by foot.

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Grand Hotel Reviews

8.4

Very Good

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Penelope

2025/7/12

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Beautiful building, good breakfasts. But our electricity fused 3 times and we were given a less pleasant rroom.

Stayed 3 nights in Jul 2025

10/10 Excellent

Alberto

2025/4/27

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing historical place, in the heart of the Old town everything is walking distance, very nice and helpful staff!

Stayed 2 nights in Apr 2025

10/10 Excellent

Mercedes

2025/4/7

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved everything about this hotel. The location. The rooms. The amenities. The staff. Above and beyond. We had so much fun and loved the location so much.

Stayed 4 nights in Apr 2025

10/10 Excellent

Debra

2024/12/16

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Fabulous hotel. So welcoming and rooms were very comfortable. Breakfast was fresh and tasty

Stayed 3 nights in Dec 2024

8/10 Good

Stephanie

2024/10/18

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Walking distance to all attractions, shops, and restaurants. Parking access on site very tight and limited. Breakfast was great. Rooms could stand updating.

Stayed 2 nights in Sep 2024

10/10 Excellent

Amanda

2024/4/28

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Brilliant stay, location perfect. Not too noisy considering how close to the square we were. Would certainly recommend it

Stayed 3 nights in Apr 2024

10/10 Excellent

Tracy

2023/5/2

Wonderful hotel and staff. Superb Breakfast, did not try a dinner due to a great temptation for puffier places to eat.

Stayed 2 nights in Apr 2023

8/10 Good

Robert

2024/6/17

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Breakfast was delicious with a lot of choices. There was a small gym with older equipment. Blackout curtains would have been appreciated. Overall a great choice

Stayed 4 nights in Jun 2024

8/10 Good

Hyun kun

2023/12/27

Liked: Cleanliness, staff & service, room comfort

Very good and to stay and near most of attraction. But when every time we come back to room we can smell carpet odors, moisture smell.

Stayed 3 nights in Dec 2023

10/10 Excellent

Samantha

2023/12/8

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas trip to Krakpw

We had a lovely trip, the hotel was beautiful and in such a great location for the Christmas Market. We were extremely lucky that we had snow ! The room was spacious and had everything that that you would require. The breakfast that was included in the price was delicious, again had a lot of choice. We highly recommend , would definitely return

Stayed 2 nights in Dec 2023

10/10 Excellent

Henry

2023/10/4

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent in all respects Bathroom ventilation could've been better

Stayed 2 nights in Oct 2023

4/10 Poor

Penny

2024/7/22

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

I had multiple poters over two days while waiting outside seem to be trying to get rid of me. Not knowing I am a guest but even once they knew to question why I was there and move me along.

Stayed 2 nights in Jul 2024

8/10 Good

Sharre

2022/10/7

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotels, good breakfast. Staff was very friendly and helpful! Bathroom and entry need updating. The shower is in the bathtub…It was slippery, and dangerous for people over 60! The front door was difficult to enter. The hotel was in a great location, close to restaurants and shopping.

Stayed 2 nights in Oct 2022

10/10 Excellent

Geoff

2022/8/31

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A welcoming and friendly hotel staff. Breakfast a bit limited but there was an option to ask which I didn't realise. A first class location within easy walking distance of most attractions. Thoroughly recommend.

Stayed 5 nights in Aug 2022

6/10 Okay

Gabriel

2023/10/28

Liked: Cleanliness

Disliked: Property conditions & facilities

A mistake to book this.

It looks deserted, empty and dark. It was probably a nice hotel in it s day but not anymore. They have security staff that don t speak English and have no education of what a 5 star hotel is.

Stayed 1 night in Oct 2023

10/10 Excellent

Victor

2023/10/21

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Europe Trip Oct 2023

We had a lovely time staying in this hotel/palace. Description of palace is only appreciated once you see the inside of this place. Grand interiors with amazing corridors, our room had an incredibly high ceiling with equally high window, double entrance doors. It was well set out with plenty of surface areas and cupboard space. Room, bathroom and entire hotel was clean. Breakfast buffet was plentiful and tasty. Staff were ever present, always helpful but not intrusive. English was not a problem at all. Location was excellent. Highly recommend Tradycyjne Polskie Smaki Restaurant across the road for Pirogis.

Stayed 2 nights in Oct 2023

4/10 Poor

Patrycja

2024/8/22

Liked: Cleanliness

Disliked: Staff & service, amenities

The breakfast (pay extra) was very good and the staff at breakfast was great. However we booked a room for 2 adults and 2 children - 4 person. We got to the room and it had a queen bed and a twin sofa (does not open up, just a single person sofa). I tried to call front desk / the phone did not work. I went down and said this is a 3-person room. The front desk person said (no, it’s a pullout 2 person sofa). I go upstairs and check with my husband and no, it’s a twin. Go back downstairs- at this point the front desk says - yes, you are right, it’s a twin. I asked for an extra bed rollaway. They say it will be brought up. I return from being around city with kids, no bed and they tell me sorry, we don’t have any and the manager said it’s ok for us to cuddle with one of our kids!!! What does this mean?!!! We are tired so I say, ok, will it be available tomorrow and the front desk assures me yes. Tomorrow is the same exact story. I paid a good money for the hotel and they never apologized or reimbursed me for the hassle. Really lousy service, the worst I experienced in Poland where all other places were great. I am giving it 2 stars because of breakfast which was very good.

Stayed 2 nights in Aug 2024

6/10 Okay

Liam

2023/10/13

Liked: Cleanliness, room comfort

5 Star building but 2 Star service . Disappointing

I only saw about five guests in my seven days there and I still had to wait till 4 pm to check in. Why?. Great location and nice old building inside— marble stairs and pillars etc. Good wifi in the room. I think I was shunted away to the furthest away room, that was No. 68 It said there was a coffee maker but there wasn’t one. Only a kettle. There was only two sachets of Nescafé and powder milk but because there was no housekeeping for my first five days they were not replaced and I had to buy my own coffee and milk outside. Very poor. There was no drawers to put my clothes away and the narrow wardrobe had a rail but no hangers. Very poor. Air conditioning didn’t work and after three times asking over five days it finally did get fixed. Very poor. 32 channels on the television but only one English speaking channel which was a French news channel. Very poor. Good shower and hot water but bathroom extract didn’t work and there was only one small circular piece of soap. Remember this is a room with two single beds therefore potentially two people. I had to buy my own soap. Very poor. Room service menu very limited. Only four main course choices. Two of pork, one of duck and one of trout. None of which I eat. No chicken, meat or pasta. Very poor. So to sum it all up, l paid on average £125—approximately 150 Euros per night for all these failings. Very poor. So disappointing. Word of advice — I can’t comment on other rooms but DO NOT accept room No 68.

Stayed 7 nights in Oct 2023

4/10 Poor

Juan Luis

2025/5/22

Liked: Cleanliness

Mi habitación individual, no era de un hotel de cinco estrellas, ni mucho menos !!

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

2025/4/27

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Virkelig smukt hotel i perfekt lokation. Meget behjælpelig staff, som gjorde sit ypperste for at sørger for vores needs. Deres morgenmad var en smule kedelig, men ellers er der intet dårligt at sige om hotellet. Hver dag, var der en ny gratis flaske vand på værelset

Stayed 3 nights in Apr 2025

8/10 Good

Rafael

2025/4/2

Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

2024/12/15

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Grand Hotel was wonderful. The people who worked there were kind and did their best to accommodate us. Very professional, very helpful. My experience is a little different as I am slightly physically disabled; I walk with a cane and have limited mobility. It never occurred to me to reserve a handicap accessible room and that was my mistake. The bathtub was very tall and it was difficult for me to step into it. When I asked for a different room with not so tall of a tub I was told that all the rooms had the same tub. They offered me a stepstool and a bathmat and that did help somewhat along with having my daughter help me in and out of the tub. I was impressed with the staff doing their best to help resolve this issue and how quickly they acted. When I did ask about changing to their accessible room, it was already booked. The room was beautiful and spacious; we had two twin beds and a daybed/couch, along with two comfortable chairs with a tall ceiling. Our room was cleaned daily and we had fresh towels each day too. Everyone we spoke with who worked at the hotel was professional and helpful and kind. Thank you Grand Hotel for your outstanding service and kindness.

Stayed 5 nights in Dec 2024

10/10 Excellent

Rodolfo

2024/11/15

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

2024/10/6

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

2024/10/4

Liked: Cleanliness, property conditions & facilities

The room size was perfect for a six night stay, room enough for 2 people to move about. Old world charming. Very convenient to the square in Old Town although loud outside on the weekend but it wouldn’t stop me from staying there again!. Staff were helpful.

Stayed 7 nights in Sep 2024

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Grand Hotel

Choose dates to view prices

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Popular amenities

Room options

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Palace Suite

Highlights

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Business Room

Highlights

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Classic Double or Twin Room

Highlights

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Executive Apartment

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Deluxe Double Room

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Economy Room

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Deluxe Apartment

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Grand Hotel

Languages

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Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?

Grand Hotel Reviews

Reviews

Very Good

9.0/10

9.0/10

8.0/10

8.2/10

8.2/10